During my stay, I enjoyed the hotel's ideal location near enough to the center of town, yet quiet and away from the hustle and bustle. The hotel facilities were impeccable, especially the beautiful gardens that provided a relaxing atmosphere. The staff was friendly and accommodating, going above and beyond to ensure a comfortable stay. Additionally, the cleanliness of the rooms was outstanding, and the beds were extremely comfortable.

Couldn't fault the hotel in any way.

Great breakfast and helpful staff. the receptionist even gave me a private room to take my work calls at night. the room was nice and had lots of light and comfortable armchairs.

The hotel is located in a town called Urubamba, which was a huge inconvenience. It was hard to find and far from the city of Cusco.

Spacious room, cozy bed, hot shower, beautiful garden, stable wifi, fantastic location.

No.

I had a fantastic time at this hotel nestled beneath the hills. The location was perfect for me as it was near enough to the center of town, yet provided a peaceful and tranquil atmosphere to relax and rest after long walks. The staff were attentive and friendly, always ready to assist with any request. Basic amenities were provided, and the rooms were clean and tidy, offering good value for money.

All was well, no improvements needed.

Beautiful garden, friendly staff, delicious breakfast, great games room, amazing tour to Maras and Moray, spacious rooms.

No complaints.

The hotel facilities were satisfactory, including breakfast. Hot water and an electric heater were available. The option of having two rooms as a quadruple was enjoyable. The property offered a beautiful garden and mountain view. The rooms were of decent size, equipped with a double bed and twin bed. The area was peaceful and suitable for families. a delightful stay.

The breakfast was good, courtyard had beautiful flowers, helpful staff, spacious gardens, romantic rooms with fireplaces.

Nothing for me.

Great location, beautiful structure, amazing gardens, friendly staff, excellent water pressure+hot water, clean and comfortable beds.

The hotel is located away from the town center, providing a quiet atmosphere for a peaceful stay. It is also close to the mountains, offering stunning views and opportunities for outdoor activities. Additionally, it is near enough to the center of town, making it convenient for exploring the local attractions.

Some guests have mentioned that the hotel lacks certain amenities like a TV and heater in the room, which they expected given the price.

I had a fantastic stay at this hotel. The location was close to the city center but still quiet, providing the best of both worlds. The hotel facilities were clean and well-maintained, and the breakfast provided was excellent. The staff went above and beyond to make me feel comfortable and welcome, even accommodating my early departure.

Nothing at all.

This hotel is a hidden gem nestled beneath the hills, making it a peaceful and scenic escape. The staff are incredibly welcoming and always ready to help with a smile. The basic amenities provided, like the mini fridge and kitchen sink, add a nice touch to the room. And let's not forget the beautiful garden and mountain views from the rooms, it's truly breathtaking.

Improvements can be made in terms of variety in breakfast.

The entrance to the village was stunning and blended beautifully with the natural surroundings. the staff was friendly and always willing to fulfill our requests. the breakfast offered was incredibly fresh and a pleasant change from what we had been experiencing lately. Additionally, the location of the hotel was ideal, making it easy for us to explore the area and visit nearby attractions. We also enjoyed the fact that they had taxi service available for our convenience.

Communication with the staff was lacking at times. They would promise to message us about certain matters but never followed through.

Fresh breakfast, beautiful garden with chamomile tea, bouncy castle for kids, spacious rooms, helpful staff, convenient location.

Good breakfast, helpful personnel, billiard room, comfortable armchairs, private parking.

Nothing, it was perfect.

The hotel exceeded my expectations with its value for money. The prices were reasonable and the attention to detail was evident throughout my stay. The location of the hotel beneath the hills added to the charm, giving me beautiful garden and mountain views from my room. The staff provided excellent service and were friendly and accommodating. I especially appreciated the basic amenities and the comfortable beds.

All was fine during my stay.