Great location, attentive staff, spacious room with city view, clean and comfortable beds, best breakfast buffet.

Could not be improved in any way.

Enjoyed the pool area, felt like a posh suburban lifestyle center. Loved the helipad, it made commuting so much fun. The Sequoia Ballroom had a great view, perfect for celebrating.

Flooded bathroom, leaking toilet, broken TV. com, they really went above and beyond.

We had a fantastic stay at this hotel. The room was spacious and the beds were incredibly comfortable, ensuring a relaxing sleep. The hotel facilities were excellent, including the strong wifi connection which even reached the restaurant 100 meters away. The location was convenient as it was near commercial centers, shops, and restaurants, making it easy for us to explore the city and enjoy a variety of dining options. Moreover, the breakfast buffet offered a wide selection of delicious food, including bacon, which we greatly appreciated. The staff, especially Katrina Cruz from F&B and Camille from the front desk, provided exceptional service and attended to our needs with a smile. this hotel exceeded our expectations and we would definitely stay here again given the chance.

Nothing, all excellent.

The experience exceeded expectations! Sophisticated lobby, fast check-in, waived security deposit, helpful staff, spacious room, great view. Highly recommended!

Can honestly say there wasn't anything not to like.

I loved the friendly and accommodating staff, the comfortable and clean room, and the convenient location with nearby restaurants and shopping options. The hotel also offers shuttle service to big malls in the town, which was a great bonus. The strong wifi and nice bathtub were also highlights.

Felt like visiting family, no complaints.

Angel, the front office staff, was particularly helpful and accommodating. We requested a late check-out due to my parents attending a wedding, and Angel promised to give us a feedback after checking with the management. she even asked if there was any special occasion we were celebrating and surprised us with a complimentary birthday cake as my birthday was just a few days away. the location of the hotel was also convenient, with restaurants, fast food joints, a supermarket, and banks nearby.

Nothing I didn't like to be fair 😊

Unwind in the relaxing and laidback ambience of a suburban lifestyle center with bargain and luxurious shops, trendy cafes, and a state-of-the-art cinema. Behold the Acacia Grand Ballroom, magnificent for celebrations.

Loved being given the wrong room, having to move my own bags, and not being offered the luggage service that other guests received. Great customer service, really!

Conveniently located near restaurants, supermarkets, gas stations, and main road. The lobby is grand with beautiful decorations. The staff is attentive, helpful, and courteous, following safety protocols. The room is spacious and equipped with modern fixtures, including a standing shower and bathtub. The freebies, including bathrobes and water bottles, make the stay enjoyable.

As party people, we loved the beautifully decorated rooms and the comfortable beds for a good night's sleep. The hotel's location near food services was convenient for our late-night cravings. The staff were genuinely pleasant and went the extra mile to assist us, even when we had car trouble upon check-out. The mini bar had an excellent selection of drinks and snacks, and the toiletries were of good quality.

We felt right at home during our stay, as the hotel staff made sure that nothing was too much trouble for us.

The location of the hotel is great and very convenient for young people. There is a drugstore nearby and a supermarket within walking distance. The hotel also offers a free shuttle bus to nearby shops, making it easy to explore the area. The rooms are spacious and comfortable with a great view of the city. The breakfast buffet is spectacular and has a wide variety of food to choose from. Additionally, the hotel offers a 24/7 gym which is perfect for night owls.

There was some miscommunication regarding special requests from the guests.

Convenient location with nearby restaurants, supermarkets, and banks. Friendly and accommodating front office staff. Comfortable beds and relaxing rooms with nice views. Strong wifi even at a distance. Efficient nurse on duty. Great stay overall.

The staff were attentive, polite, and helpful. Great location near amenities. Clean and spacious room with a beautiful city view. Comfy beds and clean sheets. Best breakfast buffet.

Nothing that I didn't like.

The reservation process was quick and I received prompt replies to my inquiries via email. the breakfast buffet was satisfying and there were plenty of options to choose from. the staff, especially at the front desk, were warm and efficient. One of the best aspects of my stay was the exceptional service from the staff at the Acaci restaurant. Another advantage was the convenient location, with nearby restaurants and a small shopping center with cinemas.

One area that needs improvement is the cleanliness. Upon checking in, I found some suspicious hairs in the bathtub.

We had a fantastic experience at this hotel! The lobby interior is sophisticated and the check-in process was extremely fast. The staff were professional, considerate, and helpful. They even helped decorate the room for our anniversary! The room was huge with a great view and the bed was the nicest we've had in a while - very comfortable for a relaxing sleep. The hotel provided strong wifi and even had the option to connect via LAN. The TV was big with great channel selections and there was a mini bar available. The breakfast buffet had a wide variety of options, making it feel like we were dining at a regular mall restaurant.

Nothing not too like.

The room was big and cozy, with a comfortable bed and a spacious, bright toilet. the hotel is conveniently located near Festival Mall and a variety of eateries/restaurants. the security measures in place made me feel safe during my stay.

The quality of the towels provided was disappointing, as they had stains and droplets on them despite requesting for a change. the breakfast buffet could have offered more international variety to cater to different preferences.