Being someone with physical handicaps, I appreciated the friendly staff and their helpfulness. The breakfast options were limited but tasty, and you could order a cooked breakfast. The hotel's location near local and modern malls was convenient. The rooms were excellent, and the bath tub was a nice touch. Payment with a credit card was also hassle-free.

Felt warmly welcomed throughout my stay, no complaints.

Amazing hospitality, professional staff, spacious and clean rooms, convenient location near the airport, good value for money.

Nothing for me.

Great food selection, my boyfriend loved it. Helpful and friendly staff. Comfortable room. Shuttle service to Ayala center available.

We had an amazing stay at Herald Suites! The staff went above and beyond to make our time there special. The junior suite was spacious with a large and comfortable bed. We enjoyed stunning views from our room and made use of the nice pool and gym. The off-menu breakfast was delicious, with a great selection of high-quality food. The hotel's location was convenient, close to both train and bus transportation. To top it all off, the staff surprised me with a birthday cake and a heartfelt rendition of happy birthday. It was a truly memorable experience.

Can recommend this hotel.

This hotel exceeded my expectations in several areas. the value for money was outstanding, especially considering the complete amenities provided in the rooms. Secondly, the staff were incredibly friendly and provided excellent service throughout my stay. Lastly, the location, although in a somewhat dodgy neighborhood, offered a peaceful atmosphere along a residential area.

All was satisfactory during my stay.

Located on the outer edges of a bustling commercial district, the hotel offers a convenient base for business travelers wanting to explore the area. Despite being in a slightly dodgy neighborhood, guests can easily walk into a new area with more amenities and attractions. The rooms are spacious and comfortable, with a pleasant ambiance and attentive staff. Guests can enjoy the small rooftop pool, providing a good view of the city. The reliable wifi and good service make it a decent choice for business travelers.

The breakfast options were reported as poor by some guests.

The rooms were spacious and clean. The bathroom was nice and had a bathtub. The breakfast served was good and had a variety of options. The staff were fantastic and very helpful, especially in assisting with transportation to the airport.

The hotel was a bit difficult to find and had limited parking space. The gym equipment was outdated and not very motivating to use.

The rooms were spacious, clean, and well-lit, with comfortable beds and all the necessary amenities. The hotel offered a relaxing package that included a full-body massage, free use of the gym and sauna, local free calls, and breakfast in bed.- The hotel is located in a quiet area, away from the hustle and bustle of the business district.- The rooftop pool offered a lovely view of the city skyline.

The location of the hotel was not as centrally located as I would have liked, but it was still easily accessible by taxi. The view from my room was not the best, so I didn't bother opening the curtains.

The location of the hotel may not be ideal as it is in an unsafe area for foreigners, but it is quite close to the airport, making it convenient for travelers. The rooms are comfortable and spacious, with clean bed sheets, pillows, and carpets. The staff is friendly and accommodating, providing excellent service. The breakfast includes a buffet of fruits, cereal, juices, and bread, offering a variety of options. the hotel has a beautiful swimming pool and offers free room slippers and a safety deposit box.

The TV's cable reception is grainy, affecting the picture quality.

It was nice to have complimentary breakfast and the staff was friendly. The rooftop pool and sauna were enjoyable for a relaxing afternoon activity.

The location was not ideal for a romantic escape, as there was not much to do in the area. the room felt outdated and could use some renovations.