I had a fantastic stay at this hotel. The staff were amazing and provided excellent customer service. They were very attentive and professional, even with my littlest requests. The location of the hotel was great, as it was close to fast food chains that are open 24 hours. The hotel also offered a free shuttle to and from the airport, which was very convenient. The gym was well-equipped with new equipment, and the buffet breakfast had delicious food, especially the mashed potatoes. The hotel was also surrounded by many restaurants and was just a short distance from the city center.

Nothing, it is perfect.

During my weekend stay, I liked how friendly and helpful the staff were. They were always ready to assist and made me feel welcome. Additionally, the hotel's location was convenient, with easy access to nearby attractions and amenities. The room facilities were also satisfactory and provided a comfortable stay.

The housekeeping staff did not properly clean the rooms, and towels were not always replenished. The bathrooms were not well-maintained, and the hot water in the shower was not functioning properly.

During my recent stay in Avenue, I accidentally left my glasses in the bus. I was worried about how I would retrieve them, but to my surprise, the hotel staff had my glasses delivered to my room in less than two hours! Their promptness and efficiency truly impressed me.

The location is perfect, with 24-hour fast food chains nearby. The staff, particularly those at the front desk and in the breakfast area, were amazing and attentive. The mashed potatoes were delicious, and the buffet breakfast was great, though they could improve on replenishing the fruits. The hotel is conveniently surrounded by restaurants and a pharmacy, and the Penafrancia Basilica is just a short distance away. The free shuttle to and from the airport was a great bonus, and the gym was well-equipped. I would definitely come back.

Would definitely recommend this hotel.

We had a fantastic stay at this hotel in Naga. The staff were incredibly accommodating and made us feel right at home. The hotel facilities were top-notch, with a beautiful pool that we unfortunately didn't have time to enjoy. The rooms were comfortable and the curtains kept the room nice and dark for a good night's sleep. We also appreciated the convenience of the airport shuttle service provided by the hotel. The location was perfect for us, as it was close to 24-hour fast food chains, which was great for us night owls.

For us, it was ideal. No negative comments.

We recently stayed at this luxurious hotel for a few nights and had an incredible experience. The location was perfect, as there were many delicious dining options nearby. We also appreciated the updated gym facilities, which allowed us to stay active during our stay. The staff here were exceptional, always going above and beyond to ensure our needs were met. They were courteous, professional, and had a pleasant attitude even in challenging situations. We were particularly impressed with their attention to detail, such as refilling our glasses at breakfast when they were almost empty. The room we stayed in had a beautiful view of the hotel pool and the WiFi was strong throughout our stay.

Our stay at this hotel was excellent and we would recommend it to anyone looking for a comfortable and luxurious experience.

Privacy is excellent, creating a serene atmosphere despite its busy location. Conveniently close to various dining and entertainment options. The pool delighted the kids, while the friendly and accommodating staff made our stay memorable. The added bonus of complimentary airport shuttle displayed their commitment to exceptional service. Unquestionably, the top choice in its vicinity.

My wife and I had a fantastic stay at Avenue Plaza. The staff went above and beyond to make sure we had a memorable experience. We were especially impressed with Mr. Sergio, the concierge, who arranged an amazing day trip for us. The breakfast buffet was delicious, offering a variety of fresh and exciting dishes. The location of the hotel was also convenient for exploring the area. we highly recommend Avenue Plaza for a pleasant and enjoyable stay.

Great location on a busy street, yet secluded from noise. Spacious rooms, clean facilities, and friendly staff. Delicious food from breakfast buffet to dinner offerings. Convenient shuttle service and accommodating front desk staff. Best hotel in Naga.

Felt completely relaxed, no reason to complain.

The Avenue Plaza Hotel offers a comfortable room with blackout curtains and an airport shuttle. The staff is friendly and treats guests like royalty. The hotel is spotless, with a great pool, gym, and close proximity to restaurants and bars. Excellent customer service, even accommodating early check-in.

Nothing not to love.

The view from our room was stunning, with a beautiful river just outside our window. The personalized welcome letter and tasty treats left for us added a special touch to our romantic escape. We were also impressed with the well-equipped gym and the moderate-sized swimming pool, perfect for relaxing after a long day of exploring.

The cleanliness of the rooms was not up to par, as we had to request a room change due to lizard droppings and ants in our first room. The air conditioning unit also leaked in both rooms.

I recently stayed at Avenue Plaza for a week-long vacation with my family. The staff at the hotel were exceptional, always going above and beyond to meet our needs. They even provided umbrellas to accompany my wife and baby to our car in the hot sun. The breakfast had a diverse and delicious selection, and the mashed potatoes were a standout. The hotel was clean and the room service was excellent. The gym was well-equipped, although it could have been a bit cooler. Additionally, there were plenty of restaurants in the surrounding area.

100% Recommend this hotel.

My stay at Avenue Plaza was definitely worth the money. The room was spacious and clean, and the location was convenient and close to good restaurants and coffee shops. The staff treated me exceptionally well, going above and beyond to meet my needs.

The menu for breakfast could be improved with more variety.

I got great value for my money at Avenue Plaza. The room was comfortable and clean. The location was fantastic, with plenty of restaurants nearby. The staff treated us with kindness and even accompanied my wife and baby to the car with an umbrella.

Food for breakfast could be improved with more variety.

We had an amazing stay at the hotel. The staff were friendly and responsive, even accompanying my wife and baby to the car with an umbrella to protect against the hot sun. The breakfast was diverse and of good quality. The hotel was spotless and the rooms were comfortable. The hotel facilities, including the pool and gym, were excellent. The location was perfect, close to restaurants and bars and next to the river.

Can't fault anything about it.