The value for money was excellent and the room was stylish and immaculate. The location was perfect, just a short walk from the main square, yet peaceful at night. The staff were obliging and courteous throughout our stay.

Breakfast selection could have been improved with a better choice of bread.

The hotel's cleanliness was impeccable, with well-maintained rooms and a beautiful building that exuded history. The location was perfect, tucked away from the bustling city center but still very close to all the attractions of the old town, offering a lovely view of the medieval city walls. The breakfast spread was excellent, with a wide variety of choices and a well-presented display. The staff, particularly Jacek at the restaurant bar, were incredibly welcoming and hospitable, going above and beyond to make our anniversary evening special.

Nothing.

Fantastic location within the city walls, close to restaurants and museums. Helpful and attentive staff. Extensive and delicious breakfast options. Quick room reassignment with an upgrade when an issue arose.

Felt fine, no complaints whatsoever.

Pleasant staff, comfortable room with nice shower. Convenient location near the market. Great breakfast selection. Recommended.

The hotel is cozy and inviting, with spacious and warm rooms. The location is perfect, just off the square, so it's convenient for everything without being noisy. The staff is friendly and helpful.

Nothing to fault.

The value for money at this hotel was exceptional, with excellent rooms and comfort. The location in the old town was perfect, close to the main square but still quiet. The staff were incredibly friendly and helpful.

The breakfast selection could have been improved with a bit more variety.

The hotel is located in the heart of the old town, making sightseeing and exploring the city very convenient. The rooms are spacious and include a tea and coffee maker.

Felt totally relaxed, no complaints.

My partner and I had a wonderful stay at this hotel. The staff were incredibly polite and helpful, and their English was excellent. Our room was spacious, with a modern and clean bathroom. The mini bar was well-stocked and the bed was very comfortable, ensuring a great night's sleep. We were also impressed by the quietness of the hotel, as we heard very little noise from other guests or outside. The breakfast had a fantastic range of options, and the dinner we had at the restaurant was excellent. The location of the hotel was superb, and considering all these features, the price was fabulous. We would definitely recommend this hotel and would love to stay here again if we return to the city. Thank you to the entire staff for making our stay so enjoyable.

I would definitely recommend this hotel.

The hotel had a great location, right next to a stunning museum and a short walk to the main square in the historical center. The room was spacious and well-equipped with a lovely bathroom, comfortable bed, and an excellent breakfast with a variety of options. The staff was very accommodating and helpful, and the mini spa was a nice touch.

The hotel lacked a lounge area to relax in after a day of exploring.

Friendly staff, excellent breakfast, well-maintained rooms, great location.

Nothing, everything was great.

The hotel was conveniently located near the main square, but still quiet at night. The staff were friendly and helpful throughout our stay.

The breakfast option could have been improved by offering a wider selection of hot dishes.

We stayed at this luxurious hotel for a weekend getaway and were amazed by the exclusive amenities. The room was spacious with beautiful decor and a garden view. The in-room breakfast was delicious and served at our convenience. The location advantages were perfect, only a short walk to all the attractions and transportation.

Our only minor issue was the noise from renovation work being done during the day. However, this did not affect our stay.

The location of the hotel is unbeatable, right in the heart of Krakow's historic center. Within a 5-minute walk, you can reach the central square and many other attractions. No need for a car. It is also conveniently close to public transportation and the Galleria mall. The hotel staff is friendly and helpful. The hotel's decoration has a charming old-style feel that adds to the overall experience.

Felt cozy and no reason to complain.

Spacious deluxe room, comfortable bed, quiet, superb location, polite and friendly staff.

Didn't dislike anything about the property.

The location of Polski Pod Bialym Orlem was perfect, just a few minutes walk to the main square and surrounded by restaurants and shops. The hotel itself was well presented and clean, with spacious rooms and comfortable furniture. The inclusive breakfast was fantastic, with plenty of options to choose from. Despite a small inconvenience with the room temperature, the staff were helpful and accommodating. I would highly recommend this hotel for its great location, cleanliness, and value for money.