Perfect location, friendly staff, spacious suite with balcony, well-insulated room, large bathroom with powerful shower.

Can't think of anything.

The hotel was delightful, with welcoming staff and a fantastic location just five minutes from the main square. The rooms were spacious, clean, and comfortable, and the staff went above and beyond to cater to our needs. Highly recommend!

Felt so well taken care of, no complaints.

We had a wonderful stay at this place. The location was perfect, right in the centre of the old town. We were just a short walk away from all the sights and attractions. The staff were amazing with excellent service. They were extremely helpful and gave us great advice. The room amenities were top-notch, with everything we needed for a comfortable stay. The in-room breakfast was a lovely touch and the food was delicious. The hotel had great facilities, including free Wi-Fi and a fitness centre. the service and facilities were superb.

We would highly recommend this hotel to friends.

Excellent service and great location

We recently stayed at a hotel in the heart of a vibrant city for four nights. From the moment we arrived, we were greeted by friendly and efficient staff who made sure our stay was enjoyable. The room we had was on a higher floor with a beautiful view of the bustling streets below. It was impeccably clean and equipped with all the amenities we needed. We loved being able to step out of the hotel and be right in the middle of all the excitement. The main square and various tourist attractions were just a short walk away. The hotel's central location made it convenient for us to explore the city. The hotel also had a nice bar in the basement where we enjoyed a few drinks. Despite being in such a prime location, the street outside was surprisingly quiet, allowing us to have a peaceful rest. The staff spoke flawless English, making communication easy. Breakfast was well-prepared with a good variety of options. We had a pleasant experience at the hotel, and we highly recommend it for anyone visiting this vibrant city. we had a fantastic stay and would definitely consider returning in the future.

Great location, close to all the main attractions and lots of restaurants and bars nearby. Our room was spacious and clean with a mini bar and comfy bed. the staff were friendly and helpful.

The breakfast wasn't great, with limited options and the scrambled eggs were maybe too runny. the heating system in the room was very noisy and kept us up at night.

Excellent hotel, outstanding staff, accommodating after flight cancellation, convenient location, comfortable suite, clean rooms.

Everything great.

Excellent location in the heart of the old town. Spacious and clean rooms with comfortable beds. Friendly and helpful staff. Delicious continental breakfast with a good variety of options. Highly recommended for a pleasant stay.

The hotel is centrally located on a quiet, no traffic street, right in the heart of the city. It is a short walk to the main square and attractions in the Old Town. The rooms are clean and spacious, with comfortable beds and well-equipped bathrooms. The staff is friendly and always ready to help, providing maps and recommendations for tours and restaurants. The breakfast served in the cellar is delicious, offering a variety of options including hot dishes.

Some of the services, like the hotel bar, may not be available every night.

This great little hotel is perfectly located for an enjoyable family trip. Within minutes, you can walk to the old market square, Wawel Castle, and many bars and restaurants. The rooms are spacious and classic in style, with all the amenities you could ask for, including a mini bar and TV. The breakfast offers a wide variety of options, including delicious cooked food like scrambled eggs and bacon. Plus, you can enjoy the beautiful view of the city from the sky terrace.

The staff could improve their communication regarding tours and lunch boxes.