The hotel has direct beach access, spacious and clean rooms, stunning views from the terrace, and attentive staff like Manuela who helped me with lost belongings.

Was all great.

Complimentary champagne and chocolates were a nice touch upon arrival. the location of the hotel was perfect, with easy access to the town and train station. the view from the balcony of our room was stunning, and waking up to it every morning was a treat.

The hotel was extremely outdated and in desperate need of renovations. the room itself was clean but lacked basic amenities such as a kettle or any coffee/tea facilities.

We had a fantastic stay at this stunning hotel right by the sea. The location was perfect, with breathtaking views and easy access to the beach and pier. The room was spacious and clean, with a beautiful balcony overlooking the sea. The staff were friendly and helpful, making us feel welcome throughout our stay. The hotel had great amenities, including a pool and restaurant. We enjoyed the delicious breakfast with a variety of options. this place exceeded our expectations and we would highly recommend it.

This hotel is also great for families, with plenty of amenities and a welcoming atmosphere.

Lovely spacious room with 2 balconies. Great breakfast choices with amazing terrace views. Room cleaned daily and friendly staff. Perfect location near bus station. Would stay again.

I had an amazing view of the harbor area and Mount Vesuvius from my room at the Grand Hotel Europa Palace. It was a surreal experience swimming in the waters near the mountain. The breakfast at the hotel was decent with a good variety of food. I would definitely recommend this hotel for its stunning views and unique experience.

The hotel is conveniently located within walking distance of the city center, making it easy to explore the area. The jetty and swimming pool provide great options for relaxing and enjoying the sun, both of which can be accessed via a lift. The breakfast terrace offers a lovely setting to start the day with beautiful views. The rooms are spacious, clean, and offer a comfortable stay.

Some aspects of the hotel's service and communication could be improved.

We had an incredible stay at this hotel with its ideal location and beautiful views. the staff at the pool, beach, restaurant, and room cleaning were all very friendly and helpful. the pool was very nice, and the breakfast had a diverse and good selection. the food at the pool snack bar was also delicious. the hotel itself is stunning, with marble floors and grand chandeliers. It is conveniently located close to the train station and commercial area, making it easy to explore the city. a great atmosphere and a wonderful experience.

Nothing, all excellent. 👍

The hotel is conveniently located near the train station and within walking distance to the town center. There are several fantastic local restaurants nearby that offer delicious meals. The rooms are clean and comfortable, with some offering stunning views of the Bay of Naples and Vesuvius. The staff is friendly and helpful, accommodating dietary restrictions and providing excellent service. Breakfast on the terrace is plentiful with numerous choices, and the evening meals are served with Italian tradition, with a variety of options to choose from.

We had a great stay at this hotel. the location was perfect, just a short walk from the main street in Sorrento. the buffet breakfast was pretty good, with a nice variety of options. the staff was excellent and very helpful during our stay. We also enjoyed the beautiful views of the water from the hotel.

No negatives from this place. 🌟