During my recent stay at a stunning hotel in a fabulous location, I had the pleasure of staying in a double deluxe room with a little balcony overlooking the main square. The view was breathtaking and perfect for people watching. The staff, especially Gabriela, were extremely polite and helpful, making arrangements for airport transfers and a trip to Auschwitz. The hotel's concierge service was top-notch, ensuring convenience and great pricing. The rooms were well-appointed and comfortable, with tea and coffee making facilities, fresh milk, and fresh fruit provided daily. The breakfast was plentiful, with an abundance of fresh fruit and delicious omelettes. The hotel also went above and beyond in storing our luggage and arranging a last-minute taxi for our departure. The Wi-fi connection throughout the hotel was excellent, except in the breakfast room. Despite a couple of minor drawbacks like the lack of a mirror outside the bathroom and limited storage space, my experience at this hotel was excellent.

I recently stayed at this luxurious hotel and I couldn't have asked for a better location. This place is right on the main square, providing unbeatable convenience. From here, I could easily walk to all the main attractions of the city. The room was perfect, very clean and modern, and the bathroom was huge. The staff at the main reception were incredibly welcoming and friendly, making me feel right at home. The service here was top-notch.

Although some staff members were surly and unprofessional, overall the staff were wonderful and took care of any issue that I had. I would highly recommend this hotel to anyone visiting this city.

wentzl exceeded our expectations during our family holiday in krakow. the staff was friendly and organized our airport transfers and tours seamlessly. with a perfect location, comfortable rooms, and excellent service, we wouldn't stay anywhere else in krakow.

No lounge chairs or sofa in the room.

We had the most amazing stay at this hotel. The location couldn't have been any better, right on the main square in the heart of the city. We had a room with a view on the square, and it was absolutely stunning. The atmosphere and decoration of the room and the hotel overall were top-notch. The staff here were exceptional and couldn't do enough for us. They were incredibly helpful and friendly, making us feel right at home.

This place is highly recommended for families.

The value for money at this hotel was great, especially considering the beautiful and spacious luxury room I stayed in. The high ceilings and view of the square made me feel like a princess in a castle. The staff were incredibly friendly and welcoming, providing excellent service throughout my stay.

The only thing that could have made the breakfast better was a wider selection of items on the menu.

The view from my room on the fourth floor was breathtaking, overlooking the main square. The spaciousness of the room and modern fittings in the bathroom were impressive. The location couldn't be better, right in the heart of the city. I highly recommend this hotel.

Great location on Cloth Market Square with a stunning view of the church. Modern, clean and bright rooms on the 4th floor. Plenty of restaurants and coffee shops nearby. Will definitely stay here again!

The hotel had a superb view of the main square and the location was excellent. The staff were always helpful and greeted me with a smile.

Nothing.

I couldn't be happier with the value I got for my money at this lovely hotel in Krakow. The room was clean, luxurious, and had all the amenities I expected from a top-notch hotel. The location was absolutely perfect, just a short walk away from all the bars and restaurants. The staff at the hotel were incredibly friendly and always went above and beyond to make sure I had everything I needed.

The breakfast menu could use a little more variety to make it even better.

The hotel is perfectly located in the heart of the city, right on the main square. It offers stunning views of the square and its surroundings. The staff are friendly, helpful and speak good English. The rooms are comfortable and spacious, with the option of requesting a room overlooking the square. The breakfast is delicious and the hotel facilities are well-maintained.

The only downside is the lack of drawers in the room for storing clothing.

Excellent central location, with helpful and pleasant front desk staff. Magdalena, a great receptionist, provided valuable tourist information and arranged tours. Room on 2nd floor was quiet with a fantastic view of the Main Square. Spacious bathroom. Overall a fantastic city break, with clean rooms and helpful staff. We will stay here every time we visit.

Great location, beautiful views of the square, helpful and friendly staff, well-equipped rooms, good restaurants nearby.

None.

Central location on the Rynek, with easy access to all major attractions in the city. Clean and well-maintained hotel with plenty of character in an old building. Comfortable rooms with nice amenities like tea and coffee making facilities, fresh milk, and fresh fruit. Helpful and courteous staff, providing excellent concierge service and assistance with various needs. Plentiful breakfast with a good selection of fresh fruit, freshly cooked omelettes, and other delicious options.

Didn't dislike anything about the property.

We had a fantastic stay at Wentzl! The room was spacious, the bed was large and comfortable, and the bathroom was clean. We were pleasantly surprised to discover that the hotel provided bicycles for us to use, which made exploring the city even more enjoyable. The staff at Wentzl were incredibly friendly and helpful, offering great advice on getting around and what to see. The hotel's location right on the main square was perfect for exploring the old town and trying out the best restaurants. Highly recommended!

Perfect Location, Stunning Views, Excellent Service

During my recent stay at a hotel in a central square location, I was delighted to find that my room had a small patio opening up to the lively square below. The view was absolutely stunning, with the Mariacki Church and the main square right in front of me. Despite the busy atmosphere, the noise was not a problem on the top floor.