Great location and great staff. We stayed here twice during our Portugal trip and found the location wonderful and staff very friendly and helpful. It is an older hotel that maintains that style and character. The price point is very fair for the service and accommodations. It is located on Rossio square with great views of the castle. It is busy area which includes noise but we found it to provide many more positives than negatives. We plan to return and feel some of the reviews are not reflective of the property. I highly recommend this hotel for its excellent location and friendly staff.

The location was great, very central and close to the metro which made it easy to get around the city. The staff was extremely helpful and friendly, always willing to assist with any issues. Plus, the view from the front of the hotel overlooking the square was lovely, even when it was raining.

The hotel felt a bit tired and in need of upgrading. The carpets and decor were worn out and could use some sprucing up.

Great central location in the heart of the city, perfect for exploring Lisbon and its surrounding areas. Convenient access to public transportation, particularly the metro station just a minute's walk away. Clean and well-maintained hotel with friendly and helpful staff. Delicious breakfast with a variety of options to choose from. Assistance provided for guests' needs, such as providing a European adapter for forgotten items. a delightful experience that would encourage a return visit.

Felt genuinely welcomed by the staff, who were always willing to go the extra mile to assist with any requests. Nothing was too much trouble.

The hotel's location is ideal for exploring Lisbon, with easy access to all forms of transportation nearby. You can take a leisurely stroll to many of the city's attractions or use the metro to connect easily. The rooms are spacious and offer beautiful views of Rossio Square. The staff is helpful and polite, always ready to assist with any requests. The breakfast includes a variety of options, including fresh fruit and bread. The hotel is a great place to base yourself and explore the city.

The hotel could benefit from some renovations and upgrades, particularly when it comes to the carpets and decor.

Great location, close to all attractions and public transportation. Helpful and friendly staff, providing useful information.

WiFi was patchy and limited TV channels available.

I had a fantastic stay at this hotel in this city. The location is excellent, right in the near center and on a hill with great views of the castle. The hotel facilities were clean and well-maintained. The staff were incredibly friendly and helpful, providing me with lots of advice on exploring this city. The breakfast provided was quite convenient with a good variety of food. I also found the transportation to be very easy, with the hotel being located right next to a train terminal and a metro station.

Nothing not too like.

Excellent location, great breakfast selection, stunning views from room balcony, pleasant waiting staff.

Everything is what I need and want.

This hotel is perfectly located in the heart of the city center, right on the main square, offering breathtaking views of the castle. The staff here is extremely friendly and helpful, making you feel welcome from the moment you arrive. The rooms, although basic, have all the necessary amenities and even come with balconies, allowing you to enjoy the spectacular views.

Noise from the street can be a bit bothersome, but easily overlooked considering the prime location.

I had a wonderful stay at a hotel in a central location with easy access to shops and restaurants in Rossio Square. The hotel was clean and the breakfast was delicious. The staff, particularly one helpful individual named Jwow, went above and beyond to make sure my stay was comfortable. They even provided me with a European adopter when I forgot mine. I will definitely choose this hotel again in the future.

The hotel's location was perfect for exploring by bus, train or on foot. The rooms were spacious and clean, despite the old furniture. The staff provided exceptional service.

Perfect location, attentive and polite staff, clean rooms, comfortable beds. No problem with requests for kettle and corkscrew.

Felt more than at home, no complaints at all.

The hotel's location was fantastic with easy access to public transportation, shops, and restaurants. The staff was excellent, very helpful, and knowledgeable about local attractions. The rooms and community areas were clean.

Can't fault the property in any way.

Location is prime, close to everything. Attentive, polite staff, especially reception managers. Asked for kettle and corkscrew, no problem. Room cleaned well, beds comfortable. Good hotel.

I had a wonderful stay at a charming hotel in the heart of Lisbon. The location was perfect, with many attractions within walking distance. My room had a balcony with a stunning view of Alfama and the castle. While the furniture was a bit old-fashioned, the room was spacious, clean, and had plenty of storage space. The staff was incredibly friendly and helpful, providing excellent service throughout my stay. The large bathroom added to the old world charm of the hotel. I highly recommend this hotel for its great location and comfortable rooms.

Large room with square view and balcony. Friendly and professional staff. Relaxing atmosphere. Great location near metro and bus routes. Authentic and historical feel.