Friendly and accommodating staff, beautiful refurbished rooms, convenient location, good breakfast variety.

No issues identified.

I had a fantastic stay at a modern and stylish hotel in Porto Gaia. the room was clean and comfortable with a powerful shower and constant hot water. the bed was large and incredibly comfortable, ensuring a good night's sleep. the room was also soundproof, allowing for a peaceful and quiet stay. the air conditioning worked perfectly, keeping the room at a comfortable temperature. the highlight was definitely the view from the room, overlooking the picturesque Douro River. the hotel also offered a delicious breakfast with a great variety of food. the staff, although still learning, were extremely helpful and friendly. the location of the hotel was ideal, within easy walking distance to Porto city center, but away from the crowds. it was a wonderful experience and I highly recommend staying at Rubens Hotels Royal Village Porto Gaia.

No complaints 😊

Our room at Rubens Hotels Royal Village was bright, cheery, and immaculately maintained. The bed was extremely comfortable and the shower had hot water and good water pressure. The hotel offered a complimentary wine while they worked on resolving a small issue with our room. The location, although not in Porto itself, was a pleasant retreat with easy tram access to the old town and a quieter atmosphere. I would highly recommend this hotel for its comfortable rooms and helpful staff.

Excellent staff, friendly and accommodating, went above and beyond to help, beautiful and peaceful location, convenient for downtown and attractions, good breakfast.

Can honestly say there wasn't anything not to like.

I had a great experience at the Rubens. the accommodation was modern and stylish, and the breakfast was absolutely delicious. the hotel also offered lunch and dinner options, which were fantastic. They even had car parking available, which was very convenient. the staff, although still learning, were extremely helpful and friendly. the hotel is located within easy walking distance of Porto, just across the Pont Luis bridge, and they also offer a free shuttle on the tourist train. the hotel arranged an airport taxi transfer for us, and the driver was excellent. it was a great stay and good value for money.

We had a lovely stay at this place. One of the best things about it was its location - just a 15-minute walk down the hill to the river, in what used to be a factory. The staff was so accommodating and helpful, even going out of their way to assist when one of our party had car trouble. The hotel provided a variety of services, from dry cleaning to airport shuttles and tours, ensuring that our every need was met. The room was spacious and provided every amenity we could think of, from soundproofed walls to flat-screen TVs. We especially enjoyed the sun terrace and outdoor swimming pool, which provided a perfect way to relax after a busy day of sightseeing.

We would recommend this hotel to all.

Enclosed parking available. Short walk to Porto city center. Clean, quiet room. Amazing breakfast. Friendly, English-speaking staff.

The hotel provides helpful and accommodating staff who go above and beyond to assist guests. They were able to fulfill unique requests and provide assistance with car troubles. The hotel's decoration and gardens are well-maintained, creating a cozy and peaceful ambiance. The location is convenient, with a short shuttle or walk to downtown.

Felt well taken care of, no complaints whatsoever.

The location of the hotel is great if you prefer to stay outside of the city center. On the way back at the end of a long walking day, you can easily get a taxi or use the Metro to the central station over the beautiful bridge. The hotel is situated in a former factory, adding to its unique charm and ambiance.

The restaurant service is slow, with long wait times for even simple items like fries.

Clean rooms, daily towel changes. Nice design. Friendly and accommodating staff. Offered help with car trouble and unique room request. Peaceful location, short shuttle or walk to downtown. Great breakfast selection, attentive staff. Safe and easy to navigate location.

I recently stayed at a 4-star hotel in Vila Nova de Gaia and I must say, it was quite luxurious. The location of the hotel was ideal for getting away from the crowds in the city center, but still just a quick walk across the bridge to get into town. Plus, it was only a 15-minute walk to the river, which was perfect for taking in the beautiful scenery.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We enjoyed the complimentary shuttle service to the nearby attractions and the friendly staff who were always eager to help. the location was convenient as it was close to the tram station and had easy access to the city. Another advantage was the nice view from the hotel room.

The bathroom was tiny and cramped, making it difficult to use the shower. the lack of milk provided in the room for tea and coffee was inconvenient.

We had a wonderful romantic escape at this hotel. the hotel's location, away from the hustle and bustle of the city center, allowed for a peaceful and relaxing atmosphere. We also appreciated the fact that the hotel offered a shuttle service into the city, making it convenient for us to explore without the need for a car.

While our overall experience was great, there were a few aspects that could be improved. One of these was the lack of seating in the sitting area of our room, which made it less comfortable for relaxing.