Comfortable beds, attentive staff, and great dining options at Silk Road - Chinese restaurant. We enjoyed the benefits of being Ambassador members with Intercontinental. Though there was some building noise and a slight issue with the room, overall we had a wonderful experience. The outside restaurant, Al Bustan, was a highlight. Breakfast was great, and the housekeeping staff were excellent. I would recommend this hotel.

Lovely staff, welcoming atmosphere, clean rooms, comfortable beds, delicious breakfast, attentive restaurant staff.

Nothing, it is perfect.

The hotel was very nice, clean, and the hospitality was great. the staff made us feel welcome and attended to our needs promptly. We also enjoyed the beautiful surroundings and the comfortable rooms.

We had a few issues during our stay. the reception staff kept insisting that we could get better deals if we booked directly through them, which was a bit frustrating.

I recently stayed at this beautiful hotel in Al-Ahsa for a week-long vacation with my family. The staff members at the reception were exceptional, ensuring a warm and welcoming check-in process. The recently renovated room on the 3rd floor exceeded my expectations in terms of quality and cleanliness. Additionally, the room service dine-in experience was outstanding, with the food surpassing my expectations. I was especially pleased to find an espresso machine in our room, adding a luxurious touch to our stay. The buffet-style breakfast and dinner were delicious, with a wide range of options to choose from. the hospitality and amenities provided by this hotel were truly commendable.

I strongly recommend this hotel.

For the price we paid, we got great value for our money. The room was clean, bright, and the beds were super comfortable. The location of the hotel was convenient, making it easy to explore the nearby Qara mountains. The staff at Intercontinental were incredibly friendly and accommodating, providing top-notch service throughout our stay.

Hotel breakfast could have been better with more variety.

The hotel is beautiful, clean, and welcoming. The room was bright, clean, and had a comfortable bed. The breakfast and dinner options were great, with a variety to choose from.

I had a great experience at this hotel. The value for money was excellent, with a spacious and clean room that had comfortable beds. The location was convenient, being close to the train station, and the staff provided exceptional hospitality.

The breakfast option could be improved with more variety and choices.

I had a great value for my money at this hotel. The room was bright, clean, and had a comfortable bed. The staff treated me with exceptional hospitality and made sure my stay was pleasant and comfortable.

I just want to say a big thank you to the staff at this beautiful hotel. They really went above and beyond to make our stay pleasant and comfortable. The room was bright and clean, with super comfortable beds. I loved having an espresso machine in the room. The reception staff, especially Mohamad and Rania, were incredibly kind and helpful. Elias Madi, the Food & Beverage Manager, ensured that our meals were served perfectly.

The only thing that could have been better was the availability of room service during late hours. I experienced difficulty trying to get through to room service on multiple occasions, and it was a bit frustrating.

The hotel had a great location, being very close to the train station. This made it convenient for us to travel around the city. Additionally, the size of the room was good, providing us with enough space to relax and move around comfortably. Lastly, the lobby and the services around the lobby were acceptable, creating a pleasant atmosphere for us to spend time in.

There were several negative aspects of our stay at this hotel. the staff was not very friendly or accommodating.

As low-budget travelers, we appreciated the clean, comfortable rooms and the friendly and helpful staff.

We felt extremely welcome throughout our stay and have no complaints whatsoever.

The staff members in the reception were exceptional. The room service dine-in quality exceeded my expectations. The room we stayed in was recently renovated and of excellent quality. Staff were very welcoming and friendly. The hotel's foyer is magnificent, with a small cafe. The location is very close to the train station.

Felt very lucky, no complaints.

The hotel's location was perfect, with easy access to nearby attractions. The lobby area was clean and welcoming. The room service was excellent, and the room itself was spacious and impeccably clean. I appreciated being allowed to pay in cash, providing flexibility in case of any issues with my credit card. The highlight of my stay was the delicious traditional Al Ahsa food, prepared by local chefs. It was a unique and delightful experience.

Strongly recommend this hotel.

The value for money was excellent and the room was comfortable. The location was convenient, especially for visiting the Qara mountains. The staff provided top-class service and were always pleasant and helpful.

The breakfast option could be improved with more variety or unique dishes.

We had a fantastic stay at this hotel. The hospitality was amazing and the staff made sure our stay was pleasant and comfortable. The hotel is beautifully designed, and our room was bright, clean, and equipped with an espresso machine. The breakfast and dinner at the buffet were excellent, with a wide variety of options. The hotel is conveniently located close to Alkaisariyah Market and the train station.

Nothing, everything was excellent.