The value for money was excellent, with spacious and clean rooms. The hotel's location near Masjid Al Nabwi was incredibly convenient and the staff treated us with warmth and kindness throughout our stay.

The hotel breakfast menu could have been improved with better variety and freshness.

I had a fantastic stay at this place. The location is incredibly close to the mosque, which made it very convenient for me to attend prayers. I also loved that the women's prayer area was easily accessible. The TV in the room provided clear directions to the mosque, ensuring that I never got lost. The service was top-notch, with room service, housekeeping, and other amenities always available. The staff were friendly and helpful, making sure that everything was going well during my stay.

I highly recommend this hotel to everyone.

The staff were friendly, courteous and professional. Room was upgraded. Outstanding service from Mr. Al Amin Sarker. Excellent concierge team. Great breakfast with diverse options.

Nothing, it is perfect.

The Iftar buffet was superb, with a wide variety of delicious dishes catering to all palates. The chefs have done an excellent job of preparing the food, and there were new dishes every day. Masum Ahmed at the front desk was a great help and guide, always available for any need. We felt very comfortable during our stay, especially with our family. The hotel location is awesome, and all the staff were friendly, helpful, and professional. The breakfast was amazing, and the parking was clean and equipped with a fire fighting system. we highly recommend this hotel to everyone who wants to enjoy a comfortable stay.

We felt at home here, and there was no reason to complain.

I had an amazing experience staying at this luxurious 4-star hotel. The location was perfect, just a few steps away from the main attraction. The service provided by the staff was exceptional. From the moment I arrived, they made me feel welcome and attended to all my needs with a smile. I would like to give a special thanks to Al Amin Sarker and Zafran at the concierge, and Hazarath Ali in housekeeping for their outstanding service. The rooms were beautifully decorated and spotlessly clean. The breakfast buffet offered a wide variety of delicious options, leaving me satisfied and wanting more. I had a fantastic stay and would definitely choose to come back to this venue again.

I highly recommend this hotel to anyone looking for a comfortable and luxurious stay. The staff is friendly, the location is perfect, and the rooms are clean and beautifully designed.

My stay at the hotel was almost perfect. The staff were excellent and provided exceptional service throughout my time there. The room was clean and comfortable, and the food at the hotel was delicious. I would definitely book this hotel again in the future.

The only drawback was when a staff member called me at 11 PM to pay my bill. It was a bit unusual to be asked to pay at that hour, especially since I had already received multiple calls earlier in the day without any mention of billing.

I recently had the chance to stay at a hotel in Medina and was immensely impressed. the location was incredibly convenient, with all the essential shops and restaurants just a short walk away. I also appreciated the quick and easy access to the local mosque. the staff were outstanding - they were friendly, approachable and always went out of their way to help. the housekeeping team did an excellent job, ensuring that my room was always spotless and tidy, while the guest services team were efficient and went above and beyond to make my stay as comfortable as possible. Another great perk was the complimentary services, such as laundry and a shuttle bus to nearby attractions.

If there was one small area for improvement, it would be the lack of a gym. While it's not a deal-breaker by any means, I personally like to maintain my fitness routine even when travelling for work.

The hotel is conveniently located close to the Prophet Mosque, making it easy for bike riders to access the holy site. The staff at reception were friendly and welcoming, providing excellent customer service. The rooms were clean and well-maintained, with housekeeping staff promptly attending to any cleaning needs. The breakfast served at the hotel was delicious, offering a variety of options to fuel up for the day's bike ride.

The hotel could improve on their communication regarding payment, as calling guests late at night to settle the bill can be inconvenient and disrupt rest.

Friendly staff, quick room cleans, and helpful maintenance. Amazing housekeeping and laundry services. Excellent location near the mosque and convenient for shops and restaurants. Will definitely visit again.

Facilities: The hotel offers a diverse range of facilities, including a restaurant, 24-hour front desk, and room service. The free WiFi throughout the property was a great convenience during our stay.

Parking Permission: The process of obtaining the parking permission from reception before entering the garage was a bit inconvenient.

I recently had the pleasure of staying at a hotel in Medina with my family and I couldn't be happier with my experience. From the moment we arrived to the moment we left, everything about this hotel exceeded our expectations. the standout feature of our stay was undoubtedly the staff. the level of professionalism, friendliness, and attentiveness displayed by the staff members was truly exceptional. They went above and beyond to ensure that we had a comfortable and enjoyable stay. From the warm welcome at the reception to the excellent service provided by the cleaning staff, every interaction with the staff was a delight. Their commitment to customer service made us feel like valued guests. the hotel rooms were impeccably clean and well-maintained. the restaurant manager and his team were doing excellent work, providing delicious food for breakfast and room orders. the hotel's location was also perfect for our needs, as it was conveniently situated close to the holy mosque and many shops nearby.

Nothing at all.

Great location for Masjid Al Nabwi, just a few steps away. Helpful and friendly staff, always ready to assist. Clean and comfortable rooms. Delicious and reasonably priced food at the restaurant. Convenient access to nearby shops and attractions. 👍