I really felt like I got great value for my money at the hotel. The room was clean, comfortable, and had nice amenities. The location was perfect, with easy access to the Al Haram. The staff was incredibly friendly and helpful throughout my stay.

The only improvement I would suggest for the breakfast offerings is to have a larger selection of pastries.

I had a wonderful stay at this hotel near the haram. The location was perfect, just a short walk to the women's gate. The hotel facilities were great, with comfortable beds and pillows. The cleanliness of the room and bathroom was impressive. The staff were friendly and accommodating, especially the reception desk team who allowed for an early check-in. The concierge service was helpful, and I was pleasantly surprised by the level of hospitality shown by the housekeeping staff. The breakfast buffet had a nice variety of food choices, and the restaurant staff remembered our preferences without needing to ask. it was a pleasant and hassle-free experience.

Not one thing.

This hotel is in an excellent location, just a short walk away from the Prophet's mosque. Additionally, it's located in a mall with plenty of shops and restaurants nearby. The room provides great service, with welcoming and helpful staff. Guests can also enjoy a delicious breakfast while taking in the beautiful view from the room. Also, the staff is friendly and very accommodating.

Some minor issues were observed; the cleanliness of the kettle and teaspoon could be better.

Booked this hotel for a colloquium due to its convenient location near the Prophet Mosque and reliable 24-hour reception. The staff was friendly and helpful. The hotel provided a satisfying dining experience and the restaurant staff reflected the Hilton name with their hospitality.

The only service missed for work was a more thorough vacuuming of the rooms, as there were often dust remnants on the carpet mats.

As a young family, we loved the convenient location near the haram. The room was clean and the breakfast options, especially the egg station, were great. The staff, including the front desk lady, Mr. Mohsrn, Mr. Shabana, and Mr. Imran, were all very helpful and friendly. We also enjoyed the stunning view from our room.

Felt right at home, no complaints at all.

The hotel location near Al-Masjid an-Nabawi, amazing breakfast buffet with fresh squeezed orange juice, excellent staff hospitality and service, convenient proximity to Gate 21 and ladies gate 25.

Nothing for me.

This hotel offers excellent value for money. It is located at the heart of the city center, very close to the Prophet Muhammad SAW's mosque. The staff is attentive and provides great service. The rooms, although a bit outdated, offer a partial Haram view. The breakfast, at an additional cost, has a decent spread with good varieties.

Everything was great, no improvements needed.

The beautiful view of the mosque from the living room made my stay at the hotel truly special. The spacious and well-kept general areas were perfect for leisurely strolls, and the easy access to Gate 25 for senior people made it convenient to reach the important sites. The thoughtful safety features provided a sense of security for all guests.

I would ask for better accessibility for senior people, perhaps by providing more assistance from the children of the staff in navigating around the property.

I recently stayed at this hotel during my trip to visit the Prophet's Mosque. The location was perfect, just a short walk away. The room was spacious and the beds were incredibly comfortable. The staff, especially Mohammed Suroor at check-in, were friendly and helpful. The hotel was always clean, and the housekeeping service was excellent. I also appreciated the upgrade to a Junior Suite, which had great facilities. my experience at this Hilton hotel was fantastic.

I would definitely recommend this hotel.

had an amazing stay at the hotel, exceeded my expectations. Hilton truly knows how to provide excellent service. Special thanks to Mr. Majeed and Mr. Mohsen for their exceptional care and assistance.

slow room service

The value for money was excellent, with a well-cleaned room and good facilities. The hotel's location was convenient, and the staff treated us with exceptional hospitality, making us feel at home.

The breakfast items could be improved by ensuring that all tables and customers are equally attended to, without any favoritism.

We had a fantastic stay at a hotel with an exceptional location and breathtaking views. The breakfast was delicious, offering a wide variety of Arabic and international options. The staff provided amazing service and were incredibly helpful. The bed sheets and pillows were magically comfortable.

The hotel is conveniently located near a supermarket and shopping area, making it easy to fulfill all your shopping needs. It is also in close proximity to the mosque, allowing for quick and convenient access to prayer. The service provided by the staff is exceptional, making you feel welcomed and well taken care of. The rooms are clean and comfortable, with modern amenities such as rain showers and espresso coffee machines. The breakfast offered has a wide variety of options to choose from. The view from the lounge is amazing, providing a serene and peaceful atmosphere.

The restaurant could use some improvement in terms of quality or variety of food.

I keep returning for the perfect stay. Staff helped with sim cards on my first visit. The hotel has everything I need - Wi-Fi, 24-hour reception, restaurant, and more. I love coming back for a romantic escape.

I recently stayed at Hilton in Medina for 1 week with my family and I must say that the experience was exceptional. The staff, especially Mr. Amjad and Mr. Hafiz Shahid, went above and beyond to make our stay comfortable. They were incredibly helpful and courteous. The hotel itself is very family-friendly and accommodating. One of the highlights was the flexibility in allowing us to take food from the buffet to our room, which was perfect since my child would be asleep during early breakfast hours. The staff even helped us choose foods that our child would enjoy. The service standards were truly impressive, and we felt well taken care of throughout our stay.

I totally recommend this hotel.