The facilities are modern and convenient with a rooftop pool and jacuzzi. The staff is friendly and helpful, providing a smooth check-in experience. The room is spacious and comfortable, with a nice view and extra safety lock. The bathroom is clean and well-equipped with amenities. a pleasant stay in a charming neighborhood.

Perfect location, friendly and helpful staff, spacious and clean rooms, great amenities nearby.

Cannot find any fault.

The breakfast options were complementary and tasty. The location of the hotel was perfect, easy access to cafes and restaurants without hassle. The swimming pool was clean and well kept, providing a relaxing atmosphere.

The staff were not very welcoming. Some seemed disinterested and inattentive.

I really like staying at this hotel and the location is fantastic. The Peranakan architecture of the building adds a unique charm, and there are plenty of great cafes and restaurants nearby. The rooms are spacious and comfortable, with clean bathrooms and excellent service. The breakfast offered is satisfactory and there are a few facilities available, such as a karaoke room and a small casino. The hotel also offers a beautiful view of the surrounding greenery.

The hotel lacks in-room dining options.

Convenient location, close to restaurants and a mall. Friendly and accommodating staff. Spacious, clean rooms with fast wifi. Easy access to public transport. Good for short stays.

I recently stayed at Santa Grand for a few days and it was a wonderful experience. Check-in was a breeze thanks to the friendly and efficient front desk staff. They even took the time to explain all the necessary details, which was a nice touch. The room I was given was spacious and had a beautiful view of the sunset. I appreciated the ability to control the air conditioning and the extra safety lock on the door. The bed was comfortable, and the bathroom was well-stocked with amenities. The hotel also had a rooftop swimming pool and jacuzzi, which was a great bonus. I had a great stay and would highly recommend this hotel.

I strongly recommend this hotel.

I had a fantastic stay at this hotel! The staff was incredibly attentive and made me feel so special for my birthday. They even left a birthday card on my beautifully decorated bed. The hotel was very clean and had a soothing fragrance throughout. The location is in a quiet area, which was perfect for a peaceful getaway. Plus, the sunset view from my room was breathtaking. The service at this hotel is top-notch, with friendly and efficient staff who provided a five-star experience.

I highly recommend this hotel to everyone.

The bed was incredibly comfortable, providing a restful night's sleep. We were pleasantly surprised by the spaciousness of the room, and the extra safety lock on the door made us feel secure. The rooftop swimming pool with a jacuzzi was a highlight, offering amazing views. Although there were a few minor issues like the smell in the room upon arrival and ants in the vicinity, they were quickly resolved by turning on the air conditioning and keeping food properly stored. I highly recommend this hotel for its comfortable accommodations and great amenities.

The customer service at Santa Grand Hotel East Coast was exceptional. The staff went above and beyond to accommodate our needs and made us feel like family. The facilities and rooms were impressively clean, providing a comfortable stay.

Felt very fortunate to have discovered this hidden gem, no complaints.