The dining experience was exceptional thanks to Helen Banes who went above and beyond to ensure we had a memorable meal. The food was delicious and worth the price. The hotel staff were professional and accommodating, granting us a late checkout at 3pm. The room was clean, tidy, and comfortable, with superb pillows. We loved the convenient location near the MRT station and within walking distance of the Newton food center. The breakfast and ambiance were enjoyable, and we appreciated the complimentary parking for guests.

Felt like a home away from home, with nothing being too much trouble.

We traveled to Singapore for a short vacation and stayed at Sheraton Towers. The food was delicious and diverse, with plenty of options to choose from. Our room was clean and the bed was very comfortable. The hotel facilities were excellent, especially the well-maintained pool. The staff was knowledgeable and polite, even offering us a complimentary late check-out due to our late flight. Thank you for the wonderful hospitality!

I highly recommend this hotel.

The hotel had excellent cleanliness, facilities, and friendly staff. The location was also convenient, being close to the shopping area and public transportation.

All was perfect.

The Sheraton Towers Singapore Hotel is conveniently located near Newton MRT station and the Newton food center, where you can find over 100 delicious hawker food options. The hotel offers a pleasant stay with well-connected public transport networks and a central location in the heart of the town district. Those traveling by car will appreciate the hotel's facilities for car owners. The hotel also offers generous check-out timings, allowing guests to enjoy a late check-out free of charge until 4 pm. The poolside facilities include a sauna and steam room, perfect for relaxation.

Felt warmly welcomed, no complaints.

Friendly staff, convenient location near public transport, spacious and clean rooms, great breakfast and gym facilities, helpful staff at the business center.

I enjoyed staying here very much. Comfortable rooms, friendly staff, good room service. Nice breakfast spread. Beautiful dining area with greens and waterfalls. Convenient location near MRT. Halal options for breakfast. Decent hotel gym. Prompt room service.

Nothing all good.

As a disabled guest, I was impressed with the excellent customer service and facilities at Sheraton Towers Singapore. The staff greeted and assisted us from the moment we arrived, providing a personal touch. I was pleasantly surprised to receive lounge access and a birthday cake in my room. The buffet breakfast offered a wide variety of options, and the bed was incredibly comfortable. The room service staff were generous with complimentary items. The pool, which we were able to book during check-in, was not overcrowded, and the hotel overall was clean and tidy. The pillow provided was exceptional. The staff, especially Mr. Murali, the duty manager, went above and beyond to accommodate us, providing a speedy service recovery. The location of the hotel is also convenient, making it a great choice for those visiting Singapore.

I felt so welcome and the staff were always ready to assist. Nothing was too much trouble.

Convenient location near MRT station and Newton food center. Delicious breakfast and variety of food options. Courteous and prompt staff. Serene ambiance with Koi pond and waterfall. Complimentary parking for guests. Friendly reception and helpful housekeeping staff. Helen Banes at the Dining provided excellent service and saved our evening

Felt very comfortable and had nothing to complain about

During our recent stay at Sheraton, we were impressed by the good facilities, cleanliness, and comfort of the hotel. The staff demonstrated professionalism and attention to detail, making our experience feel truly luxurious. The check-in and check-out process was smooth, and the reception staff were helpful and welcoming. Our room, though simple, was classy and had a lovely view. We appreciated the quiet atmosphere, allowing us to rest well. The housekeeping team was also very helpful and eager to assist us.

Strongly recommend this hotel.

I stayed at a nice hotel on Scotts Road that was well worth the money. The room was spacious and comfortable, and the location was perfect for exploring Orchard Road. The staff at the hotel were friendly and helpful throughout my stay.

The hotel breakfast menu could use some improvement with more vegetarian options.

The staff at the hotel were great; they were always helpful, friendly, and hardworking. They made us feel at home during our stay. The location of the hotel was very convenient, being close to the MRT station and a short walk to the shopping area. The hotel also had a nice environment with open space and a modern pool with a cabana serving drinks.

The infrastructure of the hotel was a bit old, causing some plumbing issues like banging pipes and uneven water pressure. The lounge food was mediocre, with oily and soggy Asian dishes and undercooked bread.

I had a wonderful stay at a luxury hotel in Singapore. The room had a stunning greenery view, and the bed was incredibly comfortable. The swimming pool was pristine, and the staff were attentive and thoughtful, even surprising my husband with a delicious birthday cake.

Food for breakfast could have more variety to offer.

Good location: The hotel is conveniently located, close to shopping areas and easily accessible from the airport. It made exploring the city and doing some holiday shopping very convenient.

Limited TV channels: During our stay, we were disappointed to find that the local and Malaysia TV channels were not available. It would have been nice to have a wider selection of channels to choose from for entertainment.

The hotel is conveniently located near Orchard Road Shopping district, making it easy to explore the city's renowned shopping scene. You can also easily access the MRT station and hop on a train to any location. The famous Li Bai restaurant is just a stone's throw away, and there are plenty of other dining options in Orchard. The rooms are well-appointed, with comfortable beds and spacious bathrooms. The service is commendable, with staff members going out of their way to assist guests. The breakfast spread is delicious, offering a variety of options to suit different tastes.

There were some unpleasant experiences at the restaurant in the lobby, where the service was quite terrible. The wait staff seemed impatient and impolite, lacking basic courtesy towards guests.

The breakfast, gym, friendly staff, convenient location near Orchard Road and Newton Hawker Centre, helpful staff at the Business Centre.

Nothing, all was good.