We had a fantastic stay at the hotel. The central location was perfect for exploring the city, and the front desk staff were extremely helpful in recommending restaurants, sights to see, and giving us directions. The room was spacious, quiet, and well-appointed with amenities like bath gel, lotions, and even washcloths. The breakfast spread was amazing, with a wide variety of food options that were constantly replenished. We especially loved the pitcher of hot milk for coffee and the delicious donuts, quiches, frittatas, and churros.

Everything is exactly what I needed and wanted. 🙌

Centrally located, safe neighborhood, useful everyday shops, close to major train station, walking distance to tourist attractions.

Almost perfect.

We loved the convenience of the hotel's location - it was very near the train station and within walking distance of the historical routes of the city. The staff was extremely helpful and the breakfast had a great variety of choices. The room was clean and comfortable.

Nothing for us.

We absolutely loved our stay at this hotel. The location was perfect, being so close to the train station and within walking distance of the city centre. The room was spacious, clean, and comfortable, providing us with everything we needed for a luxurious stay. The staff was extremely helpful and went above and beyond to ensure our needs were met. The breakfast buffet was delicious with a wide variety of options to choose from. the hotel provided enhanced comfort and quality services that exceeded our expectations.

We would highly recommend this hotel to our family and friends.

I had a really pleasant stay at this hotel. The location was excellent, just a 5-minute walk from the train station. The staff were friendly, courteous, and very helpful. The room was spacious and comfortable, with all the amenities I needed. The breakfast was delicious, with a wide variety of options to choose from. I had a great experience here.

I would recommend this hotel to everyone.

The value for money at this hotel was great, with comfortable and clean rooms. The location was convenient, close to the train station and some nice restaurants. The staff was helpful and friendly, always going the extra mile to assist with any questions or requests.

Breakfast offerings could be improved with a wider variety of choices.

Great location near Atocha train station and major museums. The hotel staff was fantastic and easily resolved any issues we had. The rooms were clean, spacious, and had decent amenities. Despite being on a main road, noise didn't disturb our sleep. I would recommend this hotel.

I recently stayed at this hotel and I was pleasantly surprised by how close it was to the train station. The room was well-furnished and the staff was incredibly helpful, especially when they couldn't find my reservation. Additionally, the hotel offered many amenities like dry cleaning and room service that enhanced my stay.

I would highly recommend this hotel to anyone traveling with their family.

I had a fantastic stay at this hotel. The location was very convenient, as it was very near the train station and close to metros, providing easy access to the city center. The room was spacious, clean, and comfortable, with all the utilities I needed, including a kettle in the room. The breakfast was delicious, with a variety of options such as fruit, cereals, bacon and eggs, and different types of bread. The staff were very friendly and attentive, from the receptionists to the front office and concierge.

Nothing all good.

The staff at the hotel were incredibly friendly and welcoming, treating us like VIPs. We were even given an upgraded room with delicious treats waiting for us. The location of the hotel was perfect, just a short walk away from the train station and within walking distance of all the museums. Another advantage was the clean and comfortable room, which made our stay enjoyable.

The only downside was that the street outside the hotel was quite loud at night, which made it difficult to sleep. It would have been better if the hotel had better soundproofing to block out the noise from the street.

Convenient location. Friendly staff. Honest and helpful employees. Spacious and comfortable rooms. Good value for money.

The staff at the hotel were extremely helpful and went above and beyond to assist us during our stay. They provided great recommendations for places to eat and were knowledgeable about the local area. We were pleasantly surprised to find that our requested rooms were not only close to each other but also connected, which was a thoughtful gesture. The centrally located hotel was convenient for exploring and had good access to public transportation. The rooms were clean, comfortable, and well equipped. The breakfast offered a wide variety of options to suit different tastes.

Felt very comfortable, no complaints at all.

I recently stayed at Ac Hotel Carlton in Madrid for a short and enjoyable visit. The room was spacious and comfortable, with a huge bathroom. Despite some occasional noise, the radio in the bathroom was a nice touch. The pillows were incredibly comfortable, and the breakfast, although a bit pricey, was absolutely delicious with a wide variety of options. I had a pleasant stay and would definitely recommend this hotel.

I do recommend this hotel.

The hotel is conveniently located just a short walk from the train station, making it easy to travel around the city. Additionally, there are grocery stores and restaurants nearby for added convenience. Guests have mentioned that the rooms are clean and comfortable, with good facilities such as a small fridge and soundproofing. The staff are friendly and helpful, making it easy to book taxis or get information about the city.

Some guests have mentioned that the central air conditioning in the rooms can be too hot at night and there is no way to adjust it directly in the room.

The hotel is conveniently located near Madrid Atocha Train station, making it easy to travel around. The room was spacious and clean, with all the necessary amenities. The shower was roomy and well-appointed. The staff was helpful and friendly.

Nothing it was perfect.