Huge apartment, sea view balcony, friendly staff, free gym, well-maintained pool.

The apartment was beautifully decorated and offered a stunning ocean view from our balcony. the living room was spacious and the kitchen was fully equipped, allowing us to comfortably self-cater. the beds were comfortable and the daily cleaning service kept our apartment spotless. We enjoyed spending time at the two pools, which had a nice bar serving refreshing drinks and meals. the convenience of a supermarket across the street and a nearby bus station made our stay even more enjoyable. the staff were friendly and helpful, and we appreciated the option to order a taxi to the airport.

Nothing everything was great! 😊

Huge apartment, sea view balcony, friendly staff, free gym, well-maintained pool, good value for a winter break.

Clean apartments with well-equipped kitchen. Comfy bed and a balcony with ocean view. Resort is clean and well-organized. Good breakfast at pool bar. Quiet area, 10 min walk to the beach. Enjoyable and unforgettable stay.

Great views and nice pool area. Taxis readily available for transportation.

Cockroach infestation, different room from what was booked, unhelpful reception staff. a terrible experience.

The property was spotlessly clean and freshly painted. the rooms were spacious and had great views, especially from the balcony. the staff were friendly and helpful, and the lifeguard at the pool ensured safety. It was an excellent value for money and we would definitely go back!

Nothing at all.

The staff were friendly and welcoming, and the service at the pool bar was top-notch. the pool was great, with a perfect temperature compared to other places we've been. We especially enjoyed the lovely walk down the hill and the peaceful atmosphere of the pool areas. the spacious and well-equipped apartments offered breathtaking views from the balcony. the heated pool was a real treat, and the pool bar/restaurant served delicious food at fair prices. it was a wonderful experience.

All good! 😄

The pool areas were perfect for relaxation, with a main pool for everyone and an adults-only pool with a beautiful view. the rooms were clean and equipped with a kitchen for breakfast. the hotel provided a free bus service to overcome the steep hill location, making it convenient for guests. the staff were friendly and helpful.

The hotel lacked entertainment options, which made it less appealing to stay around the hotel. However, it seems that this issue was specific to certain rooms and may not be a problem for all guests.

The apartment at Neptuno Costadeje was spotlessly clean and beautifully furnished. The spacious room and comfortable sofa made our stay very enjoyable. We had a lovely view from our balcony overlooking the pool, which was well-maintained. The hotel staff were friendly and helpful, and the location was convenient with a taxi rank and bus stop nearby. We loved our time here and would definitely return.

Pleasant staff, available and helpful. Good facilities. Prompt response to issues. Large, comfortable apartments. Breakfast terrace. Sea view. Quiet location. Clean and available pool areas. Adult-only pool. Close to beach and promenade. Convenient supermarkets nearby. Ideal for couples and friend groups.

Can honestly say there wasn't anything not to like.

Comfortable beds. Quiet by the heated pool. Beauty/massage facilities onsite. Friendly staff. Daily cleaning. Free bus service. Close to Gran Sur shopping centre.

Hard to think of anything.

We had a fantastic stay at Neptuno. the apartment was exactly as described - clean, spacious, and well-equipped. the kitchen had everything we needed, and the comfortable bed ensured a good night's sleep. the highlight for us was the balcony with its stunning ocean view. We loved spending our afternoons and mornings there, enjoying the peaceful atmosphere. the resort itself was clean and well-organized, and we had a delicious breakfast at the pool bar. the location was perfect, just a 10-minute walk from the beach.

Nothing, it was perfect! 👌

I recently stayed at this hotel and had a great experience. the price was very reasonable, making it great value for money. The staff were friendly, helpful, and worked hard to keep the rooms clean. I appreciated having a kitchen and balcony in the room, allowing me to cook and enjoy the view. Additionally, the location was nice, situated in a peaceful area with a great view of the surroundings.

Everything was satisfactory, no improvements needed.

Great value for money, clean and well-equipped apartment. The complex is well-maintained and the pool bar serves delicious food at affordable prices. The housekeeping staff is friendly and attentive, ensuring that the rooms are tidy and comfortable. Convenient location, close to supermarkets and shops. The steep walk to the beach is worth it for the beautiful surroundings. I highly recommend this hotel for a pleasant stay.

The staff were kind and welcoming, making me feel right at home. The rooms were simple but spacious with a lovely view of the pool. The hotel facilities were clean and well-maintained, especially the pool area which was a perfect spot to sunbathe. The location of this hotel was great, as it was just a short walk away from the beach and there were several supermarkets nearby. This allowed me to easily get everything I needed. Additionally, the hotel offered a useful service of storing luggage and shower facilities after a day at the beach, which was a nice touch.