Great room service. Friendly and efficient staff. Delicious food. Convenient location. Comfortable bed. Efficient shuttle service. Approachable staff. Innovative free wi-fi. Welcoming atmosphere.

Nothing negative to say.

Xmas at this hotel was amazing! the staff were incredibly friendly and attentive, always making sure I had everything I needed. They even called to check if I was enjoying my stay. the hotel had a beautiful pool area where I could relax and read a book in peace. the rooms were comfortable and well-maintained, providing a great view of the surroundings. Plus, the location was perfect, being close to key attractions and embassies. I also loved the fact that I could enjoy breakfast on the terrace, which was a nice touch.

I did have a couple of minor issues. the carpet in the room was a bit old and had some stains, which made me hesitant to walk barefoot.

Attentive staff at Intercontinental made my stay exceptional. The breakfast buffet had a wide variety of choices and was of high quality. I would highly recommend this hotel for a comfortable and enjoyable stay.

During our stay at the Intercontinental, we were impressed by the attentive and friendly staff. They made sure to check in with us regularly and ensured that we had everything we needed for a comfortable stay. The hotel also had a beautiful pool and sport area, which provided a peaceful and relaxing environment. The rooms were well-maintained and provided a comfortable space to rest after a long day. Additionally, the hotel's proximity to important embassy locations made it convenient for business travelers like us. we highly recommend this hotel for its excellent service and amenities.

I had a fantastic stay! The service was efficient and the staff were friendly and obliging. The food was delicious and the bed was very comfortable. The location was great, close to all the embassies in this city. The shuttle to the airport was also very efficient.

Couldn't fault.

Friendly staff, fantastic Italian restaurant, excellent breakfast. Only stayed one night before heading to South Luangwa National Park. Lonely Planet recommended it as the best hotel in the city, and it definitely lived up to that reputation.

Friendly staff, delicious food, comfortable bed, convenient location, efficient airport shuttle. Great Italian restaurant and excellent breakfast. Gym has good equipment but needs air conditioning. Efficient room service with fast delivery. Lonely Planet recommended this hotel over another.

Free wifi and a good gym were the best aspects of this hotel. The wifi was fast and reliable, allowing me to stay connected throughout my stay. The gym had a wide range of equipment and enough space to do floor exercises. It was great to be able to maintain my fitness routine while on my city trip.

The hotel facilities were in need of renovation. The rooms and common areas looked tired and outdated.