We had an amazing stay at this hotel! The staff went above and beyond to make our experience enjoyable. The hotel had karaoke nights and a lively casino, perfect for people like us who enjoy both. The facilities were top-notch, including a well-equipped spa and swimming pool. The location was ideal, right in the heart of the city, making it easy to explore all the main attractions. The rooms were clean and comfortable, with a great view of the square and Gran Via. The Barcelo app was a game-changer, allowing us to order room supplies and make reservations without leaving our room. a fantastic experience!

Felt very homey, no complaints at all.

The room was spacious and clean, with a comfortable bed and a big TV. The location was fantastic, right in the heart of the city with easy access to shops, restaurants, and major attractions. We were able to walk everywhere or use the nearby metro and bus stations. The friendly and helpful staff added to the overall positive experience.

The service could have been better, as the staff seemed to only do the bare minimum. Check-in was slow and the welcome was not very warm.

I recently stayed at a hotel right in the heart of the city, with a metro station just a minute away. It was the perfect location, allowing me easy access to explore the city, including the breathtaking Palace. The room was clean and spacious, with a minibar and a great view of the Plaza de Espana. The hotel facilities, including the spa, were satisfactory, adding to the overall enjoyment of my stay.

The breakfast was a bit disappointing, with limited options and some of the dishes not being refilled in a timely manner.

Loved the spacious and clean room. Appreciated the gym and rooftop pool with stunning views. The breakfast had plenty of options. Although there was an issue with my shopping, the staff handled it professionally and with empathy. I would recommend this hotel.

Our stay at this hotel was exceptional! From the moment we stepped in, the staff was welcoming and provided us with suggestions on sites to visit and food places to go. The location is perfect, with easy access to public transportation and major attractions within walking distance. The room was clean and inviting, with all the necessary amenities. The breakfast buffet had a wide selection of food and was a great start to our day. a fantastic experience at Barcelo Torre De.

Can't think of anything. 😊

Our stay was enjoyable, with a great location near public transport and tourist spots. The breakfast buffet had a wide variety of food options, and the staff was friendly and accommodating. The spa treatments were also a highlight, with excellent massages. The room had comfortable bedding and useful lighting controls.

One minor issue was with the reception staff, who were unable to provide helpful recommendations or assistance with navigating the city.

During my recent stay at Barcelo Torre De, I was impressed by the comfortable and spacious room. The beds were exceptionally comfortable, and the room was surprisingly noiseless, allowing for a peaceful night's sleep. The location of the hotel was also a major plus, being right in the middle of downtown, but without the noise disturbance. The metro station right outside the hotel made it convenient to explore the city. Furthermore, the breakfast provided a wide variety of choices, and the staff was kind and accommodating. Lastly, I must mention the large and comfortable shower, which added to the overall pleasant experience.

Although my stay was generally positive, there were a few minor inconveniences. The heating in the room did not work properly, and even after the intervention of the staff, it remained useless.

The staff were exceptional and focused on customer satisfaction. The room was upgraded with a view and a special gift was provided. The hotel and rooms were modern and playful with nice amenities. The breakfast had a wide selection of delicious options. The location was good for exploring the city on foot. The leisure facilities, like the pool, were enjoyable.

Felt welcomed, no complaints at all.

Everything was perfect. Great breakfast and dinner. Very friendly and competent staff. The hotel has a modern design with old Madrid influences, and the staff, especially Sandra, Cristina Anca, and Ana del Castillo Chirvase. Comfortable beds and a quiet location within walking distance of major attractions. The hotel's PR & Premium Level Department made me feel like a princess. Outstanding customer service.

Centrally located with great transportation options nearby. Spacious and comfortable rooms with nice amenities. Polite and helpful staff. Delicious breakfast offered. Massage service in the spa impressed.

The hotel boasts a modern and spacious pool area, a well-equipped gym, and a fantastic massage service. The staff are polite and helpful, and the spa is small but perfect for relaxation. The rooms are modern and well-designed, with a comfortable bed and a spacious bathroom.

Felt totally relaxed, nothing to complain about.

Wonderful check-in experience, welcoming and professional staff, multilingual service, spacious and comfortable rooms, fabulous shower and bath, great city view without noise.

None.

Amazing staff, spacious room, great breakfast, convenient location.

It was all superb.

In the heart of the city, this hotel is perfectly located right beside a metro station. Transportation is extremely convenient, allowing easy access to almost everything worth doing. The cleanliness of the hotel facilities is top-notch, ensuring a comfortable stay. The staff goes above and beyond, providing excellent service and assistance.

Hard to think of anything, as this hotel exceeded all expectations.

Upon our arrival, we were welcomed with exceptional service, making us feel special and pampered. This hotel offered luxurious amenities, including an impressive spa and wellness center that really goes above and beyond. The full-body massage was heavenly and the heated swimming pool was perfect for relaxation. Also, their restaurant served delicious meals with great views of the surrounding area.

The in-room breakfast service was not as expected because of its limited menu, causing some upset, but the staff proved helpful with our requests on the phone.