This hotel is a great choice for those travelling by car, as it offers a convenient car park for a fee. The rooms are spacious and clean, with a lovely balcony overlooking the pool. The staff are friendly and helpful, providing a warm welcome on arrival. The hotel is also in a great location, just a 10-minute walk away from the beach. Additionally, the breakfast buffet offers a wide selection of hot and cold food to start your day off right.

The open plan bathroom design may not be to everyone's liking, as it lacks a bit of privacy.

We were pleasantly surprised by our stay at Mercure. The exterior may not be the most attractive, but the modern and welcoming interior more than made up for it. The lounge bar and entertainment area provided a great atmosphere for evening fun. We also had the pleasure of enjoying a magnificent New Year's Eve dinner, with many delicious courses and fantastic service. The spacious rooms with balconies overlooking the pool were a treat. we were impressed with the level of service and the enjoyable experience offered by Mercure. Despite a few minor drawbacks, we would definitely recommend this hotel.

Clean, well-decorated hotel with friendly staff. Dog-friendly rooms available. Good breakfast and dinner options. Nice pool and peaceful location. Would happily stay again.

second visit this year, hotel continues to impress. Spotless, great team, modern decor. Room fine, privilege room had extra space, nice balcony. Pool area fantastic, though slightly small. No nonsense approach to removing towels. Cabanas available but not popular. Great Spanish breakfast. Excellent location, close to old town. Free parking available.

Wait at reception, need more staff.

I had a fantastic stay at a hotel in Benidorm. The hotel was very close to Poniente Beach and quite close to the Old Town, making it a convenient location for beach and shops. The cleanliness of the hotel was exceptional, and the facilities were top-notch. The staff were incredibly friendly and helpful, making me feel welcomed throughout my stay. Additionally, the breakfast provided a great variety of tasty options.

Nothing, everything was great.

absolutely fantastic hotel, one of the best hotel experiences. stunning lobby, friendly staff, beautiful room, incredible dining options, amazing facilities. can't wait to return for another visit.

Quieter location, 30/40 min walk to main nightlife area.

Excellent location near the beach and shops. The room was spacious and clean. The highlight of our stay was the pool area, with its large and deep pool, perfect for relaxing. The hotel also had a reasonably priced bar with a good selection of drinks. The staff were friendly and helpful throughout our stay. I would definitely recommend this hotel.

The hotel was beautifully decorated and the rooms were stylish and comfortable. The staff went above and beyond to make me feel welcome and were always eager to help. The location was great, with plenty of shops and cafes nearby. The poolside area was so relaxing, with soothing music playing in the background. The breakfast was a real feast and the hotel was spotlessly clean. I would highly recommend Mercure Benidorm for a wonderful stay.

Beautiful hotel, modern facilities, friendly staff, quiet location, great amenities, excellent food, convenient location, pet-friendly

Nothing to dislike.

We had an amazing stay at this beautiful hotel! The staff were exceptional and made our experience truly memorable. They were friendly, helpful and went above and beyond to ensure our satisfaction. Special shoutout to Sonya and Isabel at reception for their outstanding service! The hotel itself is stunning, with modern and stylish communal areas. The pool and entrance are particularly impressive. We also appreciated the private parking available nearby, as we had rented a car. a fantastic place to stay.

We felt very at home during our stay and nothing was too much trouble for the staff.

Stayed in Easter and loved it! Great location just a short walk from the beautiful beach and lively areas. Wonderful pool area with a refreshing pool and plenty of sun loungers. The food was fantastic, they have an impressive selection of dishes each day. The show-style cooking was a favorite plus the paella always smelled so good.

The room was quite basic and could use updates. , the wifi was a bit slow and spotty at times, making it difficult to stay connected.

The staff were friendly and helpful, offering a welcome drink upon arrival. The hotel facilities were top-notch, with a beautiful pool area and a well-equipped gym. The location was perfect, just a short 10-minute walk from the beach and close to everything this city has to offer. The breakfast provided was great, with a variety of Spanish dishes to choose from.

None.

I had such a wonderful stay at this hotel! The location was perfect, just a short 10-minute walk down to the beach. This made it so convenient for me to enjoy the sun and sand whenever I wanted. The service at this place was excellent, with 24-hour room service and a friendly and attentive staff. The room itself was fantastic, with all the amenities I could ask for. The in-room air conditioning kept me cool during the hot days, and the soundproofed rooms ensured a peaceful and quiet night's sleep. Plus, the balcony offered a lovely view of the garden area, where I could relax with a drink from the poolside snack bar.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location, service, and room amenities were all top-notch.

We recently stayed at a fantastic hotel in a great location. The staff at Mercure were welcoming and friendly, and the rooms were beautifully appointed with pool views. The spacious lobby area was perfect for relaxing, and the breakfast buffet offered a wide variety of delicious hot and cold food. The hotel was also just a short walk from the beach and seafront, making it a convenient choice for our stay.

Didn't dislike anything about the property.