We had a great stay at this hotel. The location was perfect, right next to the castle and within walking distance of bars and restaurants. The room was clean and comfortable, and the staff were friendly and helpful. We even had a view of the castle from our room, which was amazing. We also enjoyed exploring the nearby Old Town before starting our Camino. it was a wonderful experience.

Nothing all good 😊

Great value for money, comfortable and clean room. Perfect location near the castle and walking distance to bars and restaurants. The staff were friendly and helpful.

The breakfast menu could have been improved with more options.

Great location near the castle and old town. Friendly staff and secure garage for bikes. Spacious rooms with comfortable bed and good bathroom facilities. Cafe/bar with early opening and tasty snacks. Inviting restaurant serving delicious food.

This hotel is a hidden gem in the heart of the city center, conveniently near major attractions such as the castle. The location is perfect for a leisurely stroll to and from the center, with the added bonus of stunning views of the castle from some rooms. The rooms themselves are spacious, with character and a touch of elegance. The bathrooms are also a highlight, being clean, tidy, and generously sized. Additionally, the breakfast offered at this hotel is a real treat, with a variety of options to satisfy every palate, and locals seem to agree as many can be seen enjoying a glass of wine with their morning meal.

All was more than satisfactory during my stay.

Incredible, accommodating staff. Spacious rooms. Comfortable bed. Great bathroom facilities. Early opening cafe/bar with wonderful coffee and service. Nice complimentary snacks. Inviting restaurant with stupendous food. Efficient service.

It was all superb.

The location of the hotel is perfect, just a short stroll away from the majestic castle. You can easily explore the city center and enjoy the historical charm of the area. The rooms are spacious and clean, providing a comfortable stay. The staff is friendly and accommodating, ensuring a pleasant experience for the guests. In addition, the hotel offers a delicious breakfast with a variety of options to choose from.

Some guests have reported a lack of enthusiasm from the staff, which could be improved for a more welcoming atmosphere.

I had a fantastic stay at this hotel. The location was perfect, just a short walk away from The Way and the old city/castle. The staff at the hotel were outstanding - they made me feel like part of their family. The facilities were clean, comfortable, and spacious. I especially loved the comfortable bed and the great bathroom amenities. The cafe/bar served delicious coffee and provided complimentary snacks. The restaurant was inviting and the food was absolutely stupendous, especially the Bacalau! The service throughout the hotel was friendly and efficient. this hotel provided a great break from the alburgues and allowed me to rest in comfort and privacy while enjoying the beautiful city of Ponferrada.

Cannot find any fault 😊

Stayed at a hotel during my biking trip and it was great value for the price. the staff was very friendly and helpful. I loved the location, it was walking distance to the castle and historical town. There were numerous local bars and restaurants nearby. the underground parking was secure and convenient. the rooms were clean and quiet. I appreciated the basic breakfast that was served in the bar of the hotel for a reasonable price. I also enjoyed the free Wi-Fi and convenience store across the street.

Excellent location near Templars castle. Welcoming staff, spacious and clean room. Minimal external noise. Fast and stable wifi. Great value for money.

Despite being on a busy street, the room was quiet. The blackout curtains provided a good night's sleep. The staff was friendly and helpful despite the language barrier.

The hotel had a great location near the castle and church, which was perfect for exploring. The attached cafe had the Italy vs Spain soccer game on, and the friendly staff made it a fun atmosphere. The bathtub in the room was amazing for relaxing after a long day.

Felt like a home away from home, couldn't find anything to complain about.

The location was perfect, being very close to the castle and the historic center of the city. We loved that there were plenty of restaurants and shops within walking distance. The hotel facilities were great, with spacious rooms and a lovely bathroom. The staff were very helpful and patient, making our stay even more enjoyable. Additionally, the breakfast in the cafe was reasonable and delicious. this hotel provided excellent value for money.

Can't fault anything about it.

For the price we paid, the value was excellent and the room was comfortable with a good bed. The hotel's location is perfect, just a short walk to the castle and the bustling old town centre. The staff were friendly and attentive throughout our stay.

Breakfast delights could be improved with more variety or perhaps some local specialties.