Excellent location for exploring the city on foot, close to attractions, cafes, and shops. Helpful and friendly staff. Comfortable room with a pleasant view. Enjoyable breakfast with fresh fruit. Good gym and clean pool. 👍

The hotel is conveniently located in the heart of the city, making it easy to explore all the attractions in the centre of Madrid. It is also easily accessible from the airport, with a taxi ride costing around 30 euros. The rooms are comfortable and well-maintained, with amenities like a powerful hairdryer and quality bathroom products provided. Guests can enjoy a delicious breakfast in a beautifully designed space. The rooftop bar offers a relaxing atmosphere with a canopy and water misters for comfort.

It would have been nice if there was a kettle with tea and coffee provided in the room, as mentioned by one reviewer.

Attentive staff, ideal location, excellent service, charming building, fabulous breakfast.

Nothing at all.

Great location in the heart of Madrid. Close to transportation. Excellent service. Spacious rooms. Comfy beds. Terrace and spa in the room. Good pool. Delicious breakfast with a variety of options. Awesome vermouth bar and rooftop bar. Well-equipped gym.

Felt like home, no complaints.

The front desk staff, particularly Aina, were extremely helpful and went above and beyond to assist us during our stay. They even helped us with printing tickets and provided excellent restaurant recommendations. The hotel's location on Gran Via made it incredibly convenient to explore the city and visit popular landmarks such as the Prado Museum and Royal Palace. The rooms were clean and spacious, with thoughtful amenities like a fridge and complimentary water. I had a great stay and would definitely recommend Iberostar.

This venue was located in the heart of the city near all the best spots, making it easy for me to reach everything by foot or public transport. I also loved the breakfast with a great range of meals and fresh fruit. The staff here were always attentive and helpful, making me feel welcome and appreciated throughout my stay.

I highly recommend this hotel to anyone looking for luxury and comfort in the very heart of the city.

We enjoyed the complimentary chocolates and the free shuttle to the city center. The hotel is located right in the heart of the action, with many shops and attractions nearby. The free wifi was also a plus.

The room we were given had a tiny window that barely let in any light, and the bathroom was not up to our standards. the noise level was unbearable at night and made sleeping difficult.

I recently had the pleasure of staying at this luxurious hotel and I must say it exceeded all my expectations. The location of this place is fantastic, with all the tourist attractions, shops, and public transport within walking distance. I was able to explore the city easily and conveniently. The staff here were very friendly and helpful, always there to provide assistance and make recommendations. The service was top-notch, from the room service to the bell staff, everyone went above and beyond to ensure my comfort and satisfaction. The hotel itself felt quite luxurious, with its optimal facilities and amenities. The rooms were beautifully decorated and well-equipped with all the necessary comforts. my stay here was truly delightful.

I would highly recommend this hotel to my family and friends.

my second stay in madrid and iberostar, this time for a wedding celebration 🎉 and it exceeded my expectations! friendly staff, great location surrounded by shops and restaurants, comfortable rooms, and a delicious breakfast. highly recommended for all travelers!

A small detail was off.

I got great value for my money at the hotel. The room was clean and spacious, with all the amenities I needed. The location was perfect, right in the heart of the city, and the staff went above and beyond to make my stay pleasant and memorable.

The breakfast option could have been improved by adding tea and coffee making facilities in the room.

We had a fantastic stay at a hotel on Gran Via. The location was perfect, with plenty of great restaurants and shops nearby. The staff at the hotel were amazing, providing us with excellent recommendations and even helping us make a restaurant reservation. The breakfast was delicious and we were impressed with the level of service. We will definitely be returning to this hotel in the future.