Clean, spacious rooms. Great facilities. Outstanding breakfast. Exceptional staff. Convenient location.

Nothing, all excellent.

I recently had the pleasure of staying at a sophisticated hotel in the heart of the city. From the moment I arrived, I was greeted by friendly and helpful staff who made me feel welcome. The check-in process was efficient, and they even provided me with an unexpected upgrade to a higher level.

Although there were a few minor drawbacks, such as the initial difficulty in unloading luggage and a small room size in the superior room category, these were overshadowed by the overall positive experience. The exceptional service and attention to detail displayed by the hotel staff more than made up for any minor inconveniences.

Great assistance with finding nearby hair salon. Excellent service at the Level lounge. Convenient location near Westfield Shopping Centre. Spacious and nice suite room. Exceptional bathroom and bedroom. Thoughtful amenities provided. Well-equipped gym and swimming pool. Excellent restaurant for meals.

Can't fault the property.

The room was comfortable, well presented, and had a great view. The breakfast variety was excellent and the dinner was delicious. The staff provided amazing service, especially Veronica at check-in who accommodated all our requests. The location of the hotel was also great.

Could not be improved in any way.

Clean hotel, well situated with plenty of amenities nearby. Easy access to the airport by taxi or metro. Nice rooms and reception area. Helpful and professional staff. Level Suite with excellent service at the Level lounge. Walking distance to Westfield Shopping Centre.

Felt very welcome, no complaints at all.

Loved the Level experience! The lounge was amazing with its delicious breakfast spread and all-day snacks and drinks. The location was perfect, just steps away from a metro station, making it easy to explore the city. The attentive and friendly staff made our stay even more enjoyable.

The breakfast was good but not exceptional. The rooms were on the smaller side for a 5-star hotel and the decor was average.

We stayed in a Level Suite, which was incredibly spacious and comfortable. The bathroom was luxurious, featuring a two-headed shower and a stunning jetted tub with a view overlooking the city. The breakfast buffet had a wide variety of delicious options. The hotel was spotless and the service at the desk was excellent. The location was ideal, with plenty of restaurants within walking distance. I highly recommend this hotel for a beautiful and comfortable stay.

The room had an amazing view, great location, and I slept very well. The hotel also helped me find a hair salon nearby, which made my life easier. The reception and management were friendly and responsive. The breakfast spread was decent and the bed and sheets were lovely. The upper floors had nice views and the windows could be opened. The wardrobe design opening into the bathroom was a nice touch. There were spare power adapters and good wifi. The hotel also provided pot noodles with tea and coffee facilities upon request.

Felt like royalty, no reason to complain.

Great location, friendly staff, modern and comfortable rooms, excellent buffet breakfast, convenient access to metro and tourist sites

For us it was ideal.

Conveniently located near a metro stop and a lively square with food options. Sleek, well-designed rooms with thoughtful amenities. Excellent breakfast choices and helpful staff. The Level lounge offers top-notch service and great food. highly recommended for a pleasant stay.

Located in a bustling area close to main attractions, this hotel is ideal for families with kids. The spacious rooms and clean bathrooms provide a comfortable stay. The breakfast offers a wide variety of options and is a great way to start your day. The hotel also offers a pool and spa services, ensuring a relaxing experience during your stay.

The customer service could be improved, as some guests complained about the staff's attitude and negligence.

This hotel truly offers luxurious amenities and services. The indoor swimming pool and sauna were perfect for relaxing after a busy day. The spacious treatment room offered exclusive beauty treatments that were truly indulgent. The restaurant served a delicious dinner and buffet breakfast. The location is great as it is close to the shopping area.

The only minor issue we encountered was that the room was a bit small for two people. However, the room advantages make up for it, with exclusive amenities and private facilities for a comfortable stay.

Friendly and helpful staff at reception. Spacious suite room with excellent bathroom. Good dinner options and prompt service. Convenient location near transportation.

I was pleasantly surprised by the beautiful lobby and clean rooms at Melia. The service was exceptional, with the staff going above and beyond to ensure a comfortable stay. The breakfast buffet offered a great variety of delicious options. I especially loved the unique scent in the lobby and elevators. I would highly recommend this hotel.

We had a great weekend at Melia's hotel! The location was perfect for exploring the city, with the metro stop just outside. The room was clean, modern, and comfortable. The buffet breakfast had an excellent selection of food, and the staff were friendly and helpful. We even got a delicious take-out breakfast box for our early flight. Highly recommended!

Totally recommend this hotel!