The hotel is conveniently located close to the airport, making it easy to catch flights. The free shuttle service provided adds to the convenience for travelers. the hotel offers a nice touch by providing a complimentary bottle of red wine for special occasions, as mentioned in one of the reviews.

The carpet in the rooms seemed to be stained and dirty, giving a negative impression of the overall cleanliness of the hotel.

The hotel Best Osuna was a great choice for our stay in Madrid. We were impressed by the friendly and helpful staff at the service desk. The location of the hotel was convenient for both the business center and the airport. Although the room furniture was a bit dated, it was still comfortable. The complimentary airport transfer worked well and the metro stop was just a short walk away. A special mention goes to the hotel for their thoughtful gesture of providing a complimentary bottle of wine on my birthday. The wifi was reliable and we enjoyed spending time at the hotel's bar.

Nothing could have been better. 😊

Great hotel facilities, comfortable beds, nice staff, delicious breakfast buffet with many food choices, close to airport and offers luggage storage.

Couldn't stay longer.

The location was convenient for attending the IFEMA and the shuttle service to and from the airport made our trip much easier. The hotel was quiet and provided a relaxing atmosphere, perfect for winding down after a long day. The nearby shopping mall was a plus, offering everything we needed. The comfortable mattresses ensured a good night's sleep and the consistent WIFI was a bonus. I would recommend this hotel for its convenience and pleasant amenities.

The value-for-money at the hotel was great, especially considering the affordable room rates. The room itself was clean, comfortable, and spacious. The location was ideal for relaxation, with a lovely pool and green areas. The staff were helpful, patient, and always had a smile on their faces, making my late-night arrival and early departure a pleasant experience.

The breakfast could have been improved with more variety and options.

My stay at Hotel Best was truly enjoyable. The location was perfect, as it was close to the fair center and yet situated in a quiet and pleasant area. The hotel itself felt like a little resort, with its green surroundings and refreshing swimming pool. The staff, including the helpful hotel driver Pedro or Alejandro, were incredibly kind and went out of their way to assist me. The comfortable beds, satisfying breakfast, and overall tranquil atmosphere made for a delightful experience.

Everything was spot on! 😊

We loved staying here! The hotel is located in a peaceful area not far from the airport, but away from all the noise. The service is amazing, with car hire, dry cleaning, bell staff, and housekeeping always available. We also appreciated the free airport shuttle which made getting to and from this place a breeze. Our room was lovely and had all the amenities we needed, including air conditioning, tea and coffee facilities, a mini-bar, and a flat-screen TV. We especially loved the soundproofed rooms and the terrace which provided a great place to relax.

This venue is perfect for families! The leisure facilities are amazing with an outdoor swimming pool, sun terrace, and garden area.

The location of the hotel is convenient for business travelers attending events at the nearby convention center, with easy access by bus or public transport to both the airport and the center of the city. Rooms are spacious and beds are comfortable, while staff members are friendly and helpful.

Some aspects of the hotel, such as maintenance and cleanliness, could be improved.

The location of the hotel was convenient with easy access to public transportation. There were nearby bus routes that made it simple to explore the city. Additionally, the hotel had a pool which was a nice option for relaxation and cooling off during the hot weather. The pool area was clean and well-maintained.

One of the main concerns was the condition of the rooms. They were outdated and in need of renovations.

I recently stayed at Hotel Best for a few nights during my trip to Madrid. The property was spacious and well-maintained, with a pleasant atmosphere and a large and clean pool. Despite being a little chilly for the summer, it was still enjoyable. The hotel's restaurant served delicious food, and the breakfast buffet was definitely worth the 11 euros. The location was ideal, as it was very close to the airport and easily accessible. The local bus stop was just 100 meters away, and the airport shuttle service was a great convenience. I have to mention the exceptional assistance we received from the receptionist, Pilar.

Would definitely recommend this hotel.

We recently stayed at a hotel in Madrid and were pleasantly surprised by the complementary bottle of wine and box of chocolates waiting for us in the room. The hotel's proximity to the city center made it easy to explore all the sights and sounds of the city. The pool was a great spot to relax and cool off after a day of sightseeing.

While we enjoyed our stay overall, there were a few drawbacks. The decor in the room was outdated and could use some refreshing.

Quiet rooms, helpful staff, good breakfast, convenient shuttle, clean pool.

Pro: We had a pleasant stay at Hotel Best. The staff were friendly and helpful, and the food in the restaurant exceeded our expectations. The area surrounding the hotel was quiet and residential, making for a peaceful atmosphere. The room we stayed in was spacious enough for a family of four, with comfortable beds and a clean bathroom. Although there were some issues with smoking in nearby rooms, the hotel management addressed our concerns and provided alternatives. we enjoyed our time at Hotel Best and would recommend it to others.

great communication with the city centre, free airport shuttle, helpful staff.

Room cleanliness could be improved.

The pool area was lovely and the breakfast was delicious. The room was comfortable and had a fridge, which was a nice touch. I also appreciated the proximity to the airport and the airport transfer service. The bed was super comfortable and the food at the bar was tasty. I would definitely recommend this hotel.