Great location, walking distance to popular places. Helpful staff, even the GM gives helpful tips. Beautiful hotel with modern touches, while maintaining old appeal. Good breakfast with plenty of choice. Friendly and helpful personnel, even assisted with bike setup. Convenient access to multiple metro stations.

We had a fantastic stay at this hotel in the center of the city. The location was perfect, right below a popular avenue and just above a charming square. The friendly staff made us feel welcome from the moment we arrived. They were attentive, bilingual, and always ready to address any requests. The hotel facilities were very clean and well-maintained, creating a comfortable and pleasant atmosphere throughout our stay.

Nothing, all excellent.

The hotel is conveniently located within walking distance to all the main city sights, making it easy to explore the city. The subway stations are also close by, making it easy to get around. The room was comfortable and clean, with a chargeable mini-bar. The staff were friendly and helpful, and the breakfast had a wide variety of choices.

The noise from the nearby restaurant at night could be disruptive for those seeking a quiet stay.

The hotel had an excellent location, close to downtown Madrid, Plaza Mayor, and Gran Via. The staff were friendly and welcoming, and the restaurant attached to the hotel was great. Despite being in a busy central location, there was no issue with noise, and the rooms were quiet when the windows were closed.

Felt like part of the family, no complaints at all.

The best part of our stay was the friendly and helpful staff. They went above and beyond to make our stay comfortable. the location was also ideal, with key attractions and tourist activities within walking distance. We loved being able to explore the city easily. Another advantage was the comfortable and well-appointed room with good natural light.

The noise from the plaza. Despite the newer windows, they didn't do a great job of blocking out the sounds.

During our Christmas vacation, we had a pleasant stay in a charming hotel that had thoughtful touches like towels folded into shapes and free sparkling wine on arrival. the hotel is conveniently situated in a peaceful area, but still within walking distance of central attractions and shopping. Breakfast had a decent amount of variety to select, and the staff were friendly.

The air conditioning was exceptionally successful, but the fridge produced excessive heat.

Great central location near popular attractions and public transport. Room had a useful desk and reliable wifi. Comfy beds and spacious bathroom with a large shower. Knowledgeable and friendly staff recommended nearby restaurants. Good breakfast options and coffee machine available.

The central location, amazing breakfast, cleanliness of the room, shower system, comfortable bed, crisp linen.

There was nothing I didn't like.

We had a spacious room with a big, soft and comfy bed at Petit Palace. The bathroom was great, although the opaque glass door didn't provide much privacy. The location of the hotel was excellent, right in the center of the city with plenty of attractions within walking distance. The staff was friendly and helpful, allowing us to leave our luggage at the hotel before check-in. We also enjoyed the breakfast, which felt more like a small restaurant than a cafeteria. I would recommend this hotel for its comfortable rooms and convenient location.

We loved staying at this hotel! It's in a great location, just a short walk to all the main sights and very close to the center. The area is lively but feels safe. The staff were super friendly and always available to help us with every request at the reception desk. The room was spotlessly clean, with all the amenities we needed, including soundproofed walls and air conditioning. The buffet breakfast was also delicious.

There's only one thing we wish was different - when we asked some questions about the room, the staff referred us to a manager who wasn't there. But overall, we highly recommend this place to anyone looking for a comfortable and central base for their trip to the city.

the hotel's location in the city center was ideal. the staff was friendly and helpful, and the room was clean and stylish. I appreciated the complimentary chocolates and water. the bathroom was modern and the shower was fantastic. the breakfast was delicious, with a great selection of fresh and healthy options. my experience exceeded my expectations.

All was good! 👍

The location was excellent, just a short walk from the bustling center with plenty of shopping and dining options. The hotel was tucked away on a quieter street, making it feel safe at night. Taxi stands were conveniently located near the entrance. The rooms were well-insulated and quiet. The cleanliness and housekeeping services were top-notch. The staff, especially Sara, were friendly and went out of their way to assist us.

Felt very relaxed, no complaints at all.

had an amazing valentine's day stay at a centrally located hotel in madrid. room was cozy but had a spacious bathroom with an awesome shower. staff went above and beyond, giving us a room with a high floor and views. overall, exceeded expectations.

No place to put suitcases.