Perfect location to enjoy the city and indulge in shopping and dining. The hotel has adapted over its 50 years of existence, but it still has that old charm.

Oh, and let's not forget the lovely street it's on. Truly a sight to behold.

Great location near rail and bus stations, clean hotel, comfortable rooms, spacious breakfast room, helpful and friendly staff.

Felt welcomed, nothing to complain about.

Convenient location near train station. Helpful and friendly staff. Clean and well-decorated hotel. Easy access to historic area and cafes

None.

The value for money was great, considering the price we paid. The room was clean, modern, and nicely decorated, with a friendly and attentive cleaning staff. The location was convenient, just a short walk from the central station and the famous mosque. The staff were helpful and accommodating.

The breakfast option could have been a bit better, with more variety or fresher items.

I had a small but comfortable room at Hotel Serrano with a nice, spacious breakfast room. The staff was really helpful and friendly. Plus, the hotel was conveniently located close to the city center, just a 10-minute walk away from the Jewish quarters and Mesquite. I had a pleasant stay and would recommend this hotel.

Nice, clean, well-decorated hotel. Convenient location near train and bus stations and historic area. Reasonable bars and cafes nearby. Comfortable rooms with powerful AC. Friendly and helpful staff. Good bar next to the hotel. Quiet at night for a peaceful sleep. Buffet breakfast was good

Not one thing

The staff were very helpful and made me feel welcome. The rooms were clean and comfortable, and the location was perfect, close to the train station and points of interest. I especially enjoyed the convenience of having a mini-supermarket nearby for snacks and drinks. The air-conditioning worked well, keeping the room cool on hot days. Plus, the bar at the hotel offered a glass of good red wine for just 2 euros. I had a fantastic experience at Hotel Serrano and would highly recommend it.

The room was clean and tidy upon arrival.

The noise level in the hotel was quite high, making it difficult to sleep at night.

The hotel offers great facilities, including a friendly staff, clean rooms with excellent wifi and cable TV, and a modern bathroom. The location is ideal, just a short walk from the train station and close to the historical sights, restaurants, and bars. it is a very good hotel for the price.

Felt like home, no complaint.

The location of this hotel was perfect, as it was within walking distance to both the bus/train station and the attractions in the center. It was also close to the shopping area and visitor attractions. The hotel was not far from the train station and the old part of town, making it convenient for exploring the city. Additionally, the staff were helpful and friendly, making my stay more enjoyable.

Couldn't fault anything.

The hotel was clean and comfortable, with modern rooms. The location was convenient, not far from the old town and main shopping areas. The staff were helpful and friendly, providing good service. The breakfast offered a good variety of options.

The room was on the smaller side, and the air conditioning in the twin room could not be adjusted, resulting in a hot and uncomfortable stay. There were also some minor amenities missing, such as a kettle in the room and an ironing board to borrow.

The staff were very friendly and attentive, always willing to help and provide information. The location of the hotel was perfect, close to the train station and within walking distance of the main attractions. the rooms were clean and well-maintained, making for a comfortable stay.

The Wi-fi signal was quite weak and would often disconnect, which made it frustrating to use. Another downside was the thin walls, as I could hear conversations and toilet flushing from neighboring rooms, making it difficult to get a good night's sleep.

The hotel's location close to the train and bus station and only a 10-minute walk from the Mosque-Cathedral. Convenient for transportation and exploring the city. The cleanliness of the rooms was remarkable, and the hotel facilities were well-maintained. Parking was available, and the staff were very friendly and helpful.

There was nothing I didn't like.

Great location near train station, shopping area, and visitor attractions. Quiet street with no noise. Receptionist allowed us to play cards in the closed dining area.

Felt like VIP, nothing to complain about.

Great location, close to transportation and tourist areas.

Absolutely nothing to say about dislikes.