great stay! modern, clean room with AC. good transportation links, shops nearby. staff helpful.

Iron not provided initially.

Amazing location, great shops, fancy restaurants, comfortable bed, massive balcony, polite and helpful staff.

Nothing bad to say.

Conveniently located near US embassy, coffee shop, Gucci store, and El Corte Ingles department store. Easy access to airport via bus or metro. Clean and comfortable rooms. Friendly and helpful staff. Enjoyed the substantial and varied breakfast.

We had a wonderful stay at a hotel located in a trendy district with high-end shops and restaurants nearby. The spacious and quiet rooms were well-appointed with comfortable beds and modern amenities. The helpful front desk staff provided excellent service. The hotel also offered a delicious breakfast. I would highly recommend this hotel for its great location and value for money.

We had a fantastic stay at this luxurious 4-star hotel. Situated in a prime location in a very nice area, right off calle serrano, we were surrounded by high-end shops and restaurants. The shopping center nearby added to the convenience, and we were pleased to find two large grocery stores within close proximity. The staff here was exceptional, providing prompt and accommodating service. They went above and beyond to meet our requests and answer any questions we had about the area. The room itself was clean and comfortable, with all the necessary amenities to ensure a pleasant stay. The breakfast buffet was substantial and varied, offering a great start to each day. we thoroughly enjoyed our time here.

In conclusion, we highly recommend this hotel. It exceeded our expectations in every way and provided enhanced comfort and quality services.

The breakfast was pretty good, with a decent variety of options to choose from. As far as location goes, it was conveniently situated close to some popular tourist sites and key transportation options, which made my commute a lot easier.

The overall condition of the hotel felt a bit out of date and tired. My room was a bit disappointing, lacking some of the basic amenities and furniture that I would expect from a hotel room.

I recently stayed at Hotel Serrano and was pleasantly surprised. The location was excellent, with easy access to metro and bus lines. The staff was friendly and helpful, ensuring a comfortable stay. Despite a small hiccup with the safe, they were quick to assist. The room itself was compact but cozy, with a comfortable bed. I would recommend this hotel for its convenient location and attentive service.

This hotel is located in a nice neighborhood with two large grocery stores just a stone's throw away. The subway station is also very close, making it easy to explore other areas of the city. The rooms are clean and comfortable, with spacious bathrooms. The service is top-notch, with friendly staff who go above and beyond to assist you. The breakfast spread is delicious and varied, offering a great start to the day. the hotel provides great facilities and advantages for a pleasant stay.

One small drawback is that the internet connection is limited to only two devices per room.

This place is perfectly located in a upscale shopping neighborhood, between Castellana and Serrano. It's a great place to walk and relax, with plenty of shops and restaurants nearby. The staff here is very friendly and helpful, always going out of their way to ensure a pleasant stay. The room was spacious and comfortable, with all the amenities needed for a comfortable stay. The breakfast buffet was delicious and varied, offering a great start to the day.

I would highly recommend this hotel to everyone.

loved the convenient location for shopping and exploring Salamanca. The junior suite was perfect for our family and the staff even prepared a sofa bed for the kids. Will definitely stay here again. Thanks Serrano By Silken!

uncomfortable mattress