Friendly staff, excellent food options, and beautiful views of the pool and waterfall. Helpful receptionists and clean, spacious areas throughout. Modern dining room with top-notch service and delicious food. Convenient location and incredibly comfortable beds. Will definitely return.

This hotel is in a fantastic location, close to the beach and lots of shops and restaurants. I loved how convenient it was to have everything within walking distance. The room was spacious and well-appointed, with a nice view of the swimming pool and waterfall. The staff at the reception were very friendly and helpful, and they even accommodated my special requests for the room. The amenities available in the room, like the mini-bar and in-room safe, were a nice touch and added to the overall comfort of my stay.

I couldn't find anything negative to say about this place. It exceeded my expectations in terms of its convenient location, quality service, and luxurious amenities.

I had a fantastic stay at a hotel in a prime location. The service was excellent, except for one staff member who was rude. The rooms were clean and comfortable, and the outdoor pools were great. The hotel also offered free tickets to an amazing show. The only downside was the corner buffet counters that caused some blockages. I would highly recommend this hotel.

The location of the hotel is excellent, with easy access to both the Old Town and the bustling area of clubs and bars. The hotel is also in a nicer area of Benidorm.

I appreciated the fact that the hotel accepts small dogs. However, if you prefer not to be near dogs, you can request a room on a higher floor with a pool view.

I had a fantastic stay at the Servigroup Diplomatic! The value for money was great, the room was comfortable and clean. The location was perfect, just a short walk to the beach. The staff were friendly and helpful, making my stay even more enjoyable.

The breakfast selection could have been hotter.

The hotel's location is excellent, just a short walk from the old town and the beach. We were pleased with the room, as our requests were met, and it had a lovely view overlooking the swimming pool and waterfall. The hotel had a great selection of food and the staff were very helpful. The facilities were also impressive, including a spa and wellness center with an indoor and outdoor swimming pool, sauna, and jacuzzi. this place provided a comfortable and enjoyable experience.

We would recommend this hotel to family and friends.

My weekend experience was fantastic! This hotel offers great value for money. the location is perfect, between the beach and the old town. Everything is within walking distance. the free gift and drink on arrival was a nice touch. the rooftop pool was not crowded, offering a peaceful spot for sunning. the staff were friendly and helpful, ensuring a stress-free stay. a wonderful experience.

The food selection was limited and the quality could improve. the rooms lacked a full bathroom door, which made privacy an issue.