We had a wonderful time at this place. the location is very relaxing with a bar area and seating section. the lounge is spacious and hosts evening entertainment. the rooms were impeccable, and the hotel was kept scrupulously clean. It is conveniently located near the beach areas and entertainment spots. the staff were polite and friendly, especially Karen at the reception, who went above and beyond to assist us. the food at the restaurant was top-notch with a wide selection from the buffet and freshly cooked dishes by the chefs.

Highly recommend this place to family and friends.

The hotel had great facilities, including a newly refurbished 10th floor with excellent views. The rooms were clean and comfortable, with walk-in showers. The breakfast had plenty of options, and the staff was friendly and helpful.

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The room was clean and comfortable, with a nice big walk-in shower. The hotel is conveniently located close to bars, the beach, an indoor market, and a supermarket. Being able to enjoy the sun on the pool area and the roof terrace was a highlight.

The noise from renovations was a bit of a disturbance, with drilling and hammering at unexpected times. The evening meal was also late, starting at 7:30pm, and there were long queues outside the restaurant.

friendly staff, clean facilities, ideal location for beach, frequent visitors to Benidorm, highly recommend Servigroup hotels.

Plastic seats in restaurant.

stayed at Servigroup Nereo for the fourth time and it was perfect! the hotel has everything you need, from great food to a clean and friendly atmosphere. the location is also a plus, being close to the center but without the noise. the pool area is always sunny with plenty of sunbeds, and there are even umbrellas for shade. the hotel attracts a lot of Spanish guests, which speaks to its quality. the entertainment at night is decent, but you have the option to explore nearby bars with tribute acts and karaoke.

Hard to think of anything 🤔

As longer term business travelers, we loved the beautifully refurbished rooms and easy-to-use showers. The friendly and helpful staff made us feel welcome throughout our stay. The public areas, including the smart entrance and front desk area, were nicely furnished. The pool area was perfect for both older guests and children, with plenty of sunbeds and umbrellas for shade. The food at the hotel was consistently good-to-excellent, with a wide variety of choices.

Felt like royalty, no complaints whatsoever.