The hotel is conveniently located in the city center, making it easy to access various attractions and amenities. The rooms are beautifully appointed and offer a comfortable stay, with luxurious sheets and bath amenities. The staff is friendly, courteous, and always willing to help, providing excellent service. The breakfast spread is impressive, with fresh pastries and a variety of options to choose from. Additionally, the hotel offers top-notch facilities, including a lounge and a pool , adding to the overall experience.

There were some minor inconveniences during the stay, such as occasional construction noise and a temporary issue with the elevator.

The service at Thompson Madrid was exceptional. Every staff member was friendly, attentive, and went above and beyond to ensure our stay was memorable. The breakfast spread was delicious and offered a wide variety of options. The beautiful room and comfortable lounge added to the overall experience. We were impressed by the top-notch amenities and the hotel's attention to detail. I highly recommend this hotel for a fantastic stay in Madrid.

Beautiful design, delicious breakfast, helpful bellman, top-notch service, comfortable lounge.

No issues.

Brand new hotel with excellent amenities and well-trained staff. Beautifully appointed rooms with premium materials and comfortable beds. Delicious breakfast with a wide variety of options. Service is outstanding with courteous and helpful staff members.

Staying at this hotel felt like a luxurious dream come true. The exclusive amenities were beyond my expectations, especially the private facilities in my room. The staff was extremely helpful and went out of their way to make my stay comfortable. I loved the sun terrace with its panoramic view of the city. The location was perfect for exploring the area on foot. The restaurant had a fantastic variety of dishes and catered to my special dietary needs. I had an unforgettable experience at this hotel.

I have only one minor complaint. Unfortunately, the outdoor swimming pool was closed during my stay, even though the weather was warm enough to enjoy it.

Despite a few initial problems, my Easter stay at this hotel was enjoyable. The new facilities were well made, with premium materials. I particularly liked the comfortable bed and the nice cleaning service. The staff, though young, were eager and beautifully trained. The hotel also had every possible amenity, and the artwork in the public spaces was interesting.

The area was very noisy, which was quite frustrating. there were some early problems that need to be worked out, such as work taking place outside the room, and the breakfast offered was too large and over the top.