Excellent location, spacious rooms, exceptional service, delicious food, great mall, lovely lobby stores. Highly recommended!

Excellent location, spacious rooms, exceptional service, delicious food. Highly recommended!

We had an amazing stay at a hotel with outstanding service, attention to detail, and beautiful facilities. the pool, lobby, and restaurants were stunning, and our room had a stunning view over the ocean. For the price, it was great value. the location was fantastic, with nearby shops within walking distance or a short tuk-tuk ride away. the breakfast buffet selection was the best we've had in Sri Lanka. Highly recommend if visiting!

None! 👍

During my stay at this hotel, I was impressed by the cleanliness and overall facilities. The hotel had a spacious and well-maintained pool area, which unfortunately was closed for maintenance during my visit. However, the hotel staff were quick to provide alternative options, such as nearby pool facilities, ensuring that guests were still able to enjoy their stay. Additionally, the hotel's location was convenient, with a mall nearby and an open ground where I could witness the beautiful sight of people flying kites and sample some delicious street food. The breakfast offered at the hotel was delicious and had a wide variety of options to choose from. The staff were friendly and attentive, making sure that all my needs were met.

Nothing, it is perfect.

Loved the free upgrade to a room with breathtaking ocean views and the breakfast spread was amazing. I really appreciated being able to use the complementary tuk tuk service to explore the city. my stay at this elegant hotel was fantastic and highly recommended.

I had the most delightful stay at Shangri-La! The modern facilities and friendly staff made my experience truly exceptional. The room was beautifully clean and comfortable, with stunning sea views. The breakfast in bed was delicious and great value for money. The hotel went above and beyond to accommodate my dinner preferences, even without a reservation. The overall service was top-notch, and I would definitely recommend this hotel to others. a wonderful stay that exceeded my expectations!

Brand new hotel with great ocean views, friendly staff, and impressive facilities including a relaxing pool area. Perfect location with quick access to a nearby mall and delicious breakfast with various food options. Highly recommend this amazing place to stay for an enjoyable experience.

Great free tuk tuk ride to the beach. Perfectly positioned to get lost in the city. the bed was amazing! Super comfy, we slept like babies.

The restaurant staff ignored us and didn't have a sense of urgency when serving us. the bellboys tried to cram too many people into the same elevator, which was uncomfortable.

Excellent food, hospitality and service. Comfortable and clean room with warm and welcoming lighting. Big, clean and well-lit bathroom. Polite and helpful staff, helped us arrange RT-PCR tests, sent complimentary chocolates, and made sure we had all our travel documents.

Nothing could have been better.

had an amazing stay at a top hotel in Colombo, exceeded expectations, treated like royalty, friendly staff, great food, relaxing spa, definitely recommend shangri-la

wifi was slow

Amazing experience, spacious room with great view, friendly staff, excellent room service, comfortable bed.

Nothing to dislike.

Nestled in the heart of the city, this luxurious hotel offers a perfect blend of convenience and indulgence. During our stay, we were lucky to witness the vibrant energy of a Buddhist festival just steps away from the hotel. The lively colors and enchanting rituals added a truly immersive cultural experience to our holiday. Additionally, the hotel's proximity to a shopping mall made it so convenient for us to indulge in some retail therapy without wasting any time.

Surprisingly, we did encounter a slight issue with the room keycard system, which occasionally required multiple attempts to unlock the door. However, the efficient and friendly staff promptly addressed the situation, ensuring that it did not overshadow our overall wonderful experience.

shangri-la colombo exceeded my expectations during this stay. everything was perfect - room, staff, food, decor, and ambiance. the friendliness and professionalism of the staff truly stood out. breakfast surpassed my vegetarian expectations. the hotel's location was excellent and the property was well maintained. overall, a 5-star experience that I highly recommend.

Service was poor, felt uncared for.

New and classy, great staff, nice facilities, perfect location, delicious breakfast. Two tuk-tuks available.

Good This hotel offers a luxurious and exclusive experience with its top-notch amenities. Every need of mine was fulfilled by the attentive staff. the spa and wellness centre, indoor swimming pool, and live entertainment made my stay even more enjoyable. the massage, beauty treatments, and facial are exceptional. This hotel is in a great location, allowing easy access to the beach and the local area.

Bad the only minor issue I experienced was with the waxing service at the beauty treatment center, which was not up to the same standard as the other services offered. this hotel provided me with a wonderful and indulgent experience, and I can't wait to come back.