I had a fantastic stay at this luxurious 4-star hotel. The location was great, just a 5-6 minute walk from the train station, allowing for quick access to other parts of the city. I loved that I could easily walk to everywhere, including the Old Town. The rooms were well appointed and spacious, with a comfortable bed and all the necessary amenities. The staff was extremely helpful and friendly, providing excellent service. They even walked me to places I wanted to visit and gave perfect instructions for using public transportation. The complimentary public transport card provided by the hotel was a nice touch, making getting around even easier.

The only downside I could mention is that the narrow hallway on our floor sometimes got crowded, especially since there was only one elevator serving this tower. However, this did not detract from the overall quality of my stay.

Impressive rooftop bar with beautiful decor and great ambiance. The lights and music created a lively atmosphere, perfect for drinks and relaxation. The rooftop offered a bird's eye view of the colorful rooftops of the city, adding to the experience. The bar tenders and staff were friendly and attentive, making the visit enjoyable. Although the opening hours were not clearly displayed at the entrance, the bar itself was a highlight of our stay.

our stay at astoria was exceptional. the staff went above and beyond to accommodate our needs, from honoring our special requests to providing excellent service. the room was spacious, clean, and comfortable. the breakfast buffet had a wide variety of choices and was delicious. the central location made it easy to explore and the rooftop bar was a great place to unwind.

The room had a worn rug with stains.

I recently stayed at the Astoria hotel in Lucerne for 3 nights and 4 days, and it was truly a great experience. The location of the hotel is perfect, just a 5-minute walk from the train station. The staff was incredibly friendly and helpful, making me feel welcome from the moment I arrived. The breakfast offered a decent spread and was a good value for the price. Additionally, my special requests for a wheelchair accessible room and an extra cot were accommodated without any issues. I highly recommend this hotel for its convenient location, cleanliness, and helpful staff.

I do recommend this hotel.

We loved the convenient location of this hotel. It was just a short walk to both the train-bus station and the main area of the city. The staff were incredibly friendly and helpful. The room was spacious, clean, and had a comfortable bed. The complimentary travel card for public transportation was a great bonus.

Nothing to dislike.

As trekkers and a group of friends, we loved the central location, easy access to the railway station, lake, and old town. The rooftop bar with its great views was perfect for an evening meal and drink. The hotel also provided a travel card and the staff were friendly and helpful.

Felt truly spoiled, no reason to complain.

I recently stayed at a luxurious 4-star hotel here in the city. This place is located in the centre of the town, making it very convenient to the Old Town and several bus stops. Additionally, it's just a short walk from the train station. The staff at reception desk were very considerate and helpful, making my check-in a breeze. Rooms are equipped with all the necessary amenities, such as in-room safe, ironing facilities, tea and coffee, and soundproofed rooms. I particularly enjoyed the terrace and the view it provided.

I would definitely recommend this venue to family and friends.

Clean, comfortable room with A/C, coffee machine, and welcome fruits. Spacious bathroom. Close to train station. Good breakfast with lots of options. Reasonable price compared to hotels in old town. Upgraded to business room. Staff was incredibly helpful. Convenient location near train, old town, etc. Corner room had plenty of light. Travel card provided for public transport. Friendly and warm reception staff. Family-friendly hotel with choice of restaurants. Staff gave great guidance on activities for kids. Perfect instructions for using public transportation. Would definitely stay again.

I recently stayed at this lovely hotel and I must say, I was really impressed. The location is fantastic, with several bus stops right nearby and the train station just a short walk away. This made it incredibly convenient for me to explore the city and visit the beautiful Old Town. The hotel itself is situated in the center of everything, making it easy to get around and see all the sights.

I highly recommend this place to anyone visiting the city.

The hotel's location was fantastic, with key attractions and the train station within easy walking distance. The rooms were clean and modern, providing a comfortable stay. Plus, the staff was friendly and courteous, making our experience enjoyable.

There were a few aspects that left room for improvement. For instance, we were disappointed to find that there were no tea or coffee-making facilities in the room.

Staff friendly and welcoming, great location, free upgrade to lovely room, convenient parking, plentiful and fresh breakfast.

Nothing to complain about at all.

I had an amazing stay at the hotel! We were moved to the Renaissance Hotel, which was even more central than the Astoria. The staff were attentive and helpful, especially Sara, Elina, and Rachel from the breakfast staff who catered to my sister's vegan diet. The reception staff, including Luca, Kevin, Kris, and Tenzin. The location was perfect, with easy access to all the main attractions, including bars and clubs right next door.

Would recommend this hotel.

Great location, very close to the main attractions and within walking distance to cafes and restaurants. The room was spacious and comfortable, perfect for a family.

The hotel staff were not very friendly or helpful. It was difficult to get any assistance or information from them.

I had a wonderful stay at a hotel in the heart of the city. The room was very nice, with a comfortable bed and a great shower. The breakfast selection was fantastic, and I was pleased to find a vegan option available. The location was perfect for exploring the city and I was able to visit many attractions within walking distance. I would highly recommend this hotel for a city break.

We had a fantastic stay at the Astoria hotel. The location was perfect, just a short walk to the city center and the beautiful lake. The breakfast buffet was delicious, with plenty of options to choose from. The room was spacious and comfortable, and we had a great view from our window. The staff were friendly and helpful, making us feel welcome from the moment we arrived. One standout moment was when we needed assistance with the heating, they promptly sent someone to fix it. our experience at the Astoria was fantastic and I would highly recommend it to anyone visiting Lucerne.