We stayed at Best Western in Lugano for our anniversary and were delighted by the exceptional service and attention to detail. The location was perfect, offering stunning views of the lake from both our spacious terrace and the smaller balcony off the bedroom. The staff were all incredibly friendly and made our romantic staycation truly memorable. We will definitely be returning!

Would be happy to recommend this hotel.

I recently had a lovely stay at a 4-star hotel here. The staff were incredibly friendly and attentive, especially in the restaurant. They even remembered my lactose intolerance without me having to remind them. The location was great, just a short walk from the city center and close to the boat stop. The view of the lake was breathtaking, and my room had a pleasant ambiance. The bed and bath were excellent, providing enhanced comfort. The staff were always willing to please and went out of their way to make my stay enjoyable.

The only minor issue was the elevator, which could be a bit slow at times. However, this should not deter anyone from staying here.

Close proximity to tourist sites and public transport. Nice Swiss breakfast. Friendly staff. Breathtaking lake view. Romantic and attentive service. Private balcony.

Nothing to be said.

The staff were very pleasant and helpful, ensuring that our stay was comfortable and enjoyable.

We felt very welcome and had no complaints during our stay.

The pool was lovely and serene. The rooms were modern and updated with nice decor. , the location was very convenient as it was a short walk to the city center.

The hotel was located right on a busy road, so there was a lot of noise from the traffic. the construction next door was loud and disruptive, making it difficult to relax and enjoy my stay.

I absolutely loved my stay at this hotel! The location was perfect, right on the lake with stunning views. The staff went above and beyond to ensure that I had a memorable stay, providing excellent service from the moment I arrived. The room was spacious and comfortable, with all the amenities I could possibly need. The hotel also had a refreshing swimming pool, which was a great way to relax and cool off after a long day of exploring.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location, service, and amenities were all top-notch.

I had a wonderful stay at a hotel in Lugano with a great view of the lake. The location was perfect, walking distance to the main area. My room was spacious, decorated in lovely pastel colors, and had a huge well-lit bathroom with separate bathtub and shower. The hotel's parking lot was convenient, especially for a small fee. Dinner at the hotel was a pleasant surprise, the food was delicious and the waiter was friendly and efficient. I recommend this hotel for its prime location, comfortable rooms, and great dining experience.

Spacious, clean room with pleasant decor. Friendly, helpful staff. Convenient location with beautiful lake view. Good breakfast selection. Functional, though slightly temperamental, bath/shower.

The hotel is conveniently located just a short downhill walk from the Paradiso station, making it easily accessible. The conservatory attached to the main building offers a charming and picturesque setting for guests to relax and enjoy a meal. Additionally, the hotel is centrally located, putting guests in the center of all the action. The rooms are clean, comfortable, and spacious, ensuring a pleasant stay for guests. The breakfast buffet offers a variety of fresh and delicious options to start the day off right.

One negative aspect is that the hotel does not have a fully functional kitchen, which may be disappointing for guests looking for onsite dining options.