The hotel's location is convenient with a tram stop right in front, making it easy to access public transportation. the hotel offers free parking, which is a bonus for those traveling with a car.

There were some issues with the payment process, as the hotel blocked all the money on the bank card, making it difficult to pay for the stay.

This place is easily accessible by public transport, with a tram stop located right outside. The location is very practical for reaching the city center and other attractions. The staff here were courteous and cheerful, especially in the restaurant. The room was clean and tidy, with modern furnishings and a comfortable bed. The hotel also offers amenities such as a spa and wellness center, indoor swimming pool, sauna, and massage services. the experience at this venue was enhanced by the quality services and enhanced comfort provided.

In brief, this hotel is not just your average 4-star establishment; it goes above and beyond in terms of luxury and comfort.

Large contemporary room with stunning view, delicious dinner at Japanese restaurant, enjoyable sauna and pool, nice touch with complimentary robe, towel. Free parking in garage, convenient tram stop in front. Friendly and helpful personnel. Great small spa, relaxing area, free garage parking. Friendly and helpful receptionist, early check-in granted. Clean room, helpful and professional staff, straightforward check-in process, current hygiene regulations respected. Major bonus of free parking, practical location next to tram. Clean and modern rooms, option for quiet room. Free passes for tram and mountain lifts offered. Free spa, pool, and workout facilities.

I recently stayed at Hotel Ambassador in Bern for a few nights and had a fantastic experience. The hotel rooms were spacious and modern, a refreshing change from the narrow single rooms commonly found in the city. The breakfast spread was wonderful, offering a variety of options to suit every appetite. The hotel's location, though not in the city center, was easily accessible with the tram, taking just 10 minutes from the train station. The staff were extremely friendly and the cleaning ladies did an amazing job ensuring a clean and comfortable stay. Additionally, the hotel offered free parking and allowed pets for a small fee. I loved my stay and can't wait to return.

I can recommend this hotel.

Friendly staff, nice rooms, convenient location, free parking, beautiful bathroom.

Nothing negative to say.

Convenient location near public transport, allowing easy access to city center. Spacious rooms with city views and reasonable prices. Free underground parking for guests. Excellent customer service, offering thoughtful extras like an extra bed at no charge for families. Complimentary public transportation ticket for the duration of stay.

During our romantic escape, we were pleasantly surprised by the location of the hotel. It was conveniently located within walking distance of the transportation hub. we were provided two complementary passes for our entire stay. the room was comfortable and cozy, and the immaculate bathroom won us over with its ambiance. the nearby attractions added to the experience.

The room had accumulated dust and the view from the window was less than spectacular. the bathroom shower was poorly-designed, a hurdle for those with mobility issues.

The hotel is located in a peaceful area near the tram stop, providing easy access to downtown Bern. It is also close to the train terminal, allowing guests to reach the city center quickly. Guests have mentioned the convenience of having a tram stop right next to the hotel. The rooms are spacious and practical, offering a comfortable stay.

Some guests have reported that the bathroom is small, limiting the comfort during their stay.

I had a fantastic stay at this hotel. The cleanliness of the rooms was impeccable, and the modern design added a touch of luxury. The hotel facilities were top-notch, especially the spa which was clean and enjoyable. The parking garage was a great convenience, and being able to charge my car was a plus. The free tram tickets provided by the hotel made transportation around the city incredibly convenient. Within just 10 minutes, the tram took me directly to the city center and the Hauptbahnhof. The staff was incredibly friendly and helpful, making me feel welcome throughout my stay.

Nothing I didn't like to be fair.

The location was great, close to tram and bus stops. Staff was helpful, especially with parking. Room was large and very clean. Free parking and public transport voucher.

It was all superb.

I was impressed with the convenient location of the hotel, just a short tram ride away from Bern Main Station. The free tram/bus tickets provided by the hotel made exploring the city hassle-free. The room I stayed in had a breathtaking view of the iconic landmarks and snow-capped mountains, thanks to the large floor-to-ceiling glass window. The staff were also very accommodating, providing excellent customer service. Despite being in the suburbs, the hotel was easily accessible, and I appreciated the peaceful and quiet atmosphere. I highly recommend Ambassador for a pleasant stay in Bern.

Affordable price for comfortable and modern rooms with air-conditioning and free parking. Complimentary public transport tickets and spa access provided. Convenient tram station nearby for easy transportation. Delicious-looking breakfast available at an additional cost. Great overall value for the price.

The location was excellent, with a tram stop just opposite the hotel that could take you straight to the city center. The staff were friendly and helpful, providing proactive customer service. The rooms were well-designed and had decent facilities, including a comfortable sitting area. The sound insulation was amazing, ensuring a peaceful and quiet stay. The hotel also had a great selection for the buffet breakfast, offering a variety of delicious options. Considering the prices of other hotels in the area, this place provided reasonable value for money.

I would highly recommend this hotel to anyone looking for a comfortable and luxurious stay. The staff were attentive and ready to provide answers and solutions.

Friendly and helpful staff, with smooth check-in process. Our room was modern and comfortable, offering enough space unlike other hotels in the area. The breakfast was wonderful, providing a great start to the day. Additionally, the hotel's location near a tram stop made it easy to explore the city. I would highly recommend this hotel for a pleasant stay in Bern.

Comfy bed, great hot water, incredible view. Conveniently located near bus 9, only 10 min to city. Free transport ticket, friendly staff, clean modern rooms.