The hotel is located just some steps away from the lake, in a beautiful, romantic garden with singing birds. The room was clean, large, and had plenty of light. The comfy bed ensured a good night's sleep. The breakfast, with a view to the garden, was nice and included a voucher for public transport and sightseeing. The hotel is also situated in a semi-quiet neighborhood, yet in the center of the city.

The noise from the nearby church clock meant having to keep the windows closed at night, making the room overheated.

A warm and cheerful welcome at reception. Stylish and comfortable rooms. Excellent location near shopping and sightseeing areas. Great included breakfast and dinner.

Couldn't find any faults at all.

We stayed at Hotel Hofgarten for a weekend getaway. The location was perfect, just a 4-minute walk to the lake and 10 minutes to the boat departure near the train station. The hotel was clean and our room may have been small but it was definitely clean. The breakfast spread was simple yet delicious, with tasty bread, bacon, eggs, yogurt, cereal. But the highlight of our stay was definitely the staff - they were excellent! Always friendly, accommodating, and with a smile on their faces. Best staff we've come across in all our travels. Valet parking at a private, locked garage was definitely worth it too.

Couldn't recommend this hotel more.

I recently had the pleasure of staying at Hofgarten Luzern and I must say it was a truly exceptional experience. The hotel had a lovely exterior and the interior was even more impressive. The restaurant had a wonderful ambiance and the staff were extremely attentive. The check-in process was simple and the staff were more than happy to help with luggage without even being asked. The bedroom was not huge, but it was incredibly comfortable. The mattress was superb and the linen was of a high standard. The shower in our room may have looked a bit old-fashioned, but it was fabulous, with excellent water flow and temperature control. Our simple in-room meal of soup and bread was delicious, and the pots of tea were a very welcome treat after a long drive. The highlight of our stay was the breakfast the next morning, with its hot and cold choices and, of course, the amazing bread. The waitress was friendly, helpful, and made us feel valued. Although we couldn't enjoy the outside courtyard due to the weather, we would definitely return to this hotel and highly recommend it to others.

There was nothing I didn't like 😊

I had a fantastic stay at this hotel! The cleanliness of the room was impeccable, and the hotel facilities were top-notch. The ample parking and convenient transportation options made it easy for me to explore this beautiful city. The location was incredible, just a few steps away from the serene lake and surrounded by a romantic garden filled with singing birds. The room itself was spacious and comfortable, with plenty of natural light. The breakfast offered a delicious spread with a view overlooking the lush garden. Additionally, I received a voucher for public transport and sightseeing, which was a wonderful bonus.

Can honestly say there wasn't anything not to like.

Helpful staff with luggage. Charming front desk lady. Quiet, cool terrace garden. Comfortable rooms. Excellent breakfast with great coffee. Convenient valet parking. Good restaurant with quick service. Great location near lake promenade. Close to points of interest and public transport. Pleasant staff and impeccable service.

We had a fantastic stay at this hotel. The location was ideal, with the hotel being near a really pretty church and close to all attractions in this city. The restaurant was amazing, with delicious food and a beautiful garden setting very close to the waterfront. The staff were friendly and attentive, making our stay even more enjoyable. The cleanliness of the hotel was exceptional, and the facilities provided were top-notch. Additionally, the breakfast served was excellent, offering hot and cold options, including the amazing bread.

Nothing to be said.

The room at Hofgarten was spacious and quiet, allowing for a comfortable and peaceful stay. The location was excellent, with easy access to the lake, old town, and shops. The breakfast had a good selection and the restaurant served delicious meals. I highly recommend this hotel for a pleasant stay in beautiful surroundings. I would recommend this hotel for its great rooms, convenient location, and enjoyable dining experience.

Great location, close to the train station and lake. the buffet breakfast was excellent, with a variety of options to choose from. the staff members were friendly and helpful, making our stay enjoyable.

The single room was cramped and there was no facility for storing suitcases. the lack of air conditioning made the room uncomfortably hot during our stay.

Charming building, immaculate rooms, excellent restaurant, friendly staff, excellent location near lake and attractions.

Nothing, all excellent.

I had a fantastic stay at a lovely hotel near a beautiful lake and charming old town. The location couldn't have been better, with the lake just 100 meters away. I was impressed by the hotel's attention to customer satisfaction. When I mentioned the noise from neighboring rooms, the receptionist went above and beyond to make it right by offering a sincere apology and a thoughtful gift of wine. The care and effort they put into ensuring their guests' comfort really stood out. The photo I took of the unique room furnishings is a cherished memory. I had a wonderful experience and would highly recommend this hotel.

during our recent stay, hofgarten luzern exceeded our expectations. the location was perfect, rooms were clean and comfortable, staff was friendly and helpful, and the included breakfast was wonderful. we will definitely return in the future.

limited breakfast options

We had an excellent stay here! The staff, from the manager to the most junior waiter, were extremely polite and helpful. The location of this venue is perfect as it is right beside a beautiful church and close to all the attractions. Moreover, the hotel is set in a beautiful garden setting very close to the waterfront which makes it even more charming. We loved the room amenities which included heating, air conditioning, and tea and coffee facilities. We were also delighted to find a terrace with garden furniture and a beautiful sun terrace where we could relax and enjoy the views. The breakfast was delicious with packed lunches and special diet menus, making it the perfect way to start our day!

Highly recommended to all!

Fantastic location near the lake and within walking distance to everything. Beautifully decorated and comfortable rooms with modern en suite. Fantastic breakfast with a wide variety of options, including gluten, free options. Extremely helpful and friendly staff who provided useful advice and assistance.

Unstable Wi, Fi and slow response to room maintenance requests. Tiny bathroom, although the shower and amenities were good quality.

The hotel is perfectly located, right in the middle of the city center and near famous landmarks such as the Lion monument. The staff is extremely friendly and helpful, always ready to assist and even carrying our luggage to the room. We particularly enjoyed the quiet and lovely terrace garden, where we had a delightful breakfast.

The glass door in the bathroom, which didn't offer much privacy. the hotel's proximity to a nearby church meant that its bells would ring every 15 minutes, even at night, which could be disturbing for light sleepers.