The hotel's central location makes it easily accessible, especially for guests arriving by car. Additionally, the private parking is a nice convenience. The staff at this hotel was incredibly friendly and accommodating, providing great service throughout our stay. The rooms were clean and we were pleasantly surprised to find that our room was upgraded to one with a balcony. The breakfast provided was delicious, with a good variety of high-quality ingredients.

All in all, our experience at this hotel was satisfactory.

La chambre était très propre, spacieuse et au calme. Le restaurant gastronomique était excellent, avec un personnel attentionné. Le petit-déjeuner sur la terrasse offrait une vue magnifique sur la mer et la cuisine était délicieuse. Le personnel était sympathique et serviable.

Il n'y a rien que je n'aime pas dans la propriété.

The location of the hotel was great, with easy access to downtown Lugano and the lakeside. It was within walking distance to all the key attractions, making it convenient to explore the city. Additionally, the hotel offered comfortable rooms with clean and new bathrooms. the bed was also very comfortable, ensuring a good night's sleep.

One downside was that the hotel was located next to a bus station and on a busy street, which meant there was a lot of noise from cars, buses, and trucks passing by during the night and early morning. This made it difficult to keep the window open for fresh air, as the noise disrupted sleep.

Centrally located, close to the lake and parks. Family-friendly with quiet atmosphere. Nearby restaurants within short walking distance. Friendly and accommodating staff, providing great service with a smile. Decent breakfast with room for improvement. Highly recommended for future visits.

The hotel's location couldn't have been better, right in front of the bus station and just a short walk to shops, bars, and restaurants. The staff were friendly, helpful, and efficient, making our stay even more enjoyable. The rooms were clean and comfortable, and we were pleasantly surprised when we were upgraded to a room with a balcony. The breakfast, which was included in the price, had a good variety of high-quality ingredients.

Everything was great, no improvements needed.

During our stay at Hotel Zurigo Downtown, we were lucky enough to be upgraded to a newly renovated room. Our room on the third floor was spacious and comfortable, with a large bathroom and plenty of storage. The soundproofing was excellent, allowing us to have a peaceful night's sleep. The hotel's central location was a major advantage, as it was just a two-minute walk from Piazza della Riforma and close to the piers for boat cruises. The hotel parking was also convenient, with a large space and a direct lift to the floors. We received all the necessary information about sight-seeing, such as Ticino Tickets, from the friendly and helpful lady at the reception. I highly recommend this hotel for its comfortable rooms, central location, and helpful staff.

Convenient location, 5 min walk to bus stations and close to Parco Ciani. Secure underground parking available. Modern and clean rooms. Friendly and helpful staff. Good WiFi.

The hotel is perfectly located in the city center, just a few minutes' walk from all the main attractions. The rooms are clean and comfortable, with all the necessary amenities. The staff is friendly and helpful, always ready to assist with any requests. The breakfast is excellent, offering a wide variety of options to satisfy all tastes. The view from the room is breathtaking, overlooking the beautiful city landscape.

The noise from the nearby nightclub can be a bit disturbing at night.

During my recent stay at a hotel in Lugano, I had a fantastic experience at Hotel Zurigo Downtown. The location was perfect, just off the lake and close to Parco Ciani. I loved that there were plenty of restaurants within a short walk. The hotel itself was quiet and provided a peaceful atmosphere for relaxation. Additionally, the elderly lady at the front desk was incredibly kind and accommodating. She even allowed us to park our car for free for a few extra hours after we checked out. The younger lady with blonde hair at the reception and food area was also very friendly and provided excellent service with a smile.

Although there were a few minor drawbacks, such as the lack of air conditioning on a hot day and some noise from the street, the overall experience at Hotel Zurigo Downtown was highly enjoyable. The breakfast could use some improvement in terms of variety and quality, but it was still satisfactory.

The hotel had a great location, just a short walk from the city center. It was very convenient for exploring the sights and enjoying the local restaurants and shops. the price was reasonable and the rooms were comfortable. I also appreciated the fact that parking was available for a reasonable price. Additionally, some of the rooms had small balconies which were perfect for enjoying the sunny weather.

The hotel was located on a busy street, so it could get quite noisy, especially on Saturday nights. There were drunk people walking home and loud cars stopping at the traffic light in front of the hotel.

I recently stayed at Hotel Zurigo Downtown for a few nights and I must say, it exceeded my expectations. The location was perfect for exploring the city and the price was definitely worth it. The hotel has a unique charm, different from North American hotels, which added to the pleasant stay. The staff were multilingual and always helpful when needed. The central location, cleanliness, friendly staff, and good value for money make this hotel a great choice for anyone visiting.

I would be happy to recommend this hotel.

I had a really enjoyable stay at this hotel in Lugano. the staff were incredibly friendly and helpful. They even went out of their way to accommodate our early check-in request and kept us updated on the availability of our room. Secondly, the location of the hotel is fantastic, right in the heart of the city center and conveniently positioned in front of a bus station. This made it incredibly easy for us to explore the city and get around. Lastly, the rooms were well-maintained and kept clean, which was a nice touch. Additionally, the breakfast provided was of good quality with a nice assortment of options to choose from. I found this hotel to be a great value for money, with good basic amenities and a convenient location.

No complaints, everything was fine.

Centrally located, friendly staff, upgraded room, clean and comfortable, fabulous breakfast, convenient parking.

Almost perfect.

We had a fantastic stay at this hotel. The cleanliness of the rooms was exceptional, and the hotel facilities were modern and well-maintained. The location of the hotel was perfect, as it was in the centre of town and close to the downtown area. Additionally, the staff were extremely helpful and friendly, going above and beyond to ensure our stay was enjoyable.

Nothing, all was good.

We loved the spacious and well-designed room with plenty of surface space, perfect for our family with kids. The bed was incredibly comfortable, and the air conditioning worked like a charm. The natural light in the bathroom was a pleasant touch, and the hot water and WiFi were both reliable. The breakfast provided was adequate, and we enjoyed the seating in the shaded garden. We also appreciated the coffee machine on the landing, which was a nice perk.

Felt like a home away from home, no complaint.