Stay Kooook Bern City - Online Check In, Bern (Switzerland) - Deals & Reviews

Comfortable room, friendly staff, and clean bathroom, with a great location just five minutes on foot from the train station, making it easy to explore all the main attractions nearby.

No drawbacks at all

I loved the convenient location in the city center, making it easy to explore local attractions. The communal kitchen was well-equipped, and I appreciated the cozy rooftop terrace with stunning views. The online check-in process was smooth and user-friendly, which simplified my arrival and departure.

The lift was a bit slow, but it didn't impact my overall experience.

Centrally located near local attractions, making exploring easy.

During my stay, I found the self-check-in process frustrating and impersonal. I also struggled with the coffee machine maintenance, missing my morning caffeine fix on multiple occasions. Additionally, the noise from the bar below kept me awake, especially on the weekends, which significantly detracted from my overall experience.

rooftop terrace for stunning views, centrally located near local attractions, digital self-service experience

Noise levels from street and market activity were bothersome during my stay!!! Inconsistent hot water supply in the shower made for an uncomfortable experience!!! Small room sizes felt cramped, making it hard to maneuver!!! The absence of TVs in rooms was surprising!!! I struggled with the cumbersome digital check-in process, which felt outdated!!! Dated decor in certain areas gave the hotel a cheap look!!!

The location was perfect for exploring attractions like the main square. The self-check-in was smooth, and the common area was great for hanging out and having breakfast. Strong free wifi made it easy to share photos. Definitely a recommendation for group travelers.

It wasn't the most convenient. Just plan for that if you're arriving late.

I checked in online and found the process easy, which is different compared to my usual experiences. Exploring the common area was nice. I enjoyed the free coffee and snacks available. I was also impressed by the design of the room. I didn't feel very engaged with the staff, though. there wasn't much interaction. The location was great for seeing the sights. One night, I had no change for the drink machine, and the receptionist kindly offered me a soda. It was a thoughtful gesture.

My experience was decent. The coffee selection was reliable. I enjoyed my time in the communal kitchen after a long day exploring. One evening, I faced a challenge with coffee machine maintenance but still found a good blend. I recommend asking for a room away from the street noise if you want some peace. The location made it easy to reach attractions just a short walk away. I value this while traveling.