loved my stay at this hotel, exceeded expectations for an overnight stay in Bern. Great location, friendly staff, and clean rooms with ample lighting. The complimentary coffee and tea station was a fantastic touch. Highly recommended!

no breakfast area

We had an amazing stay at this hotel in the city center. the receptionists were extremely helpful and provided us with all the information we needed throughout our stay. the location was great, within walking distance from the train station. the hotel exceeded our expectations in terms of cleanliness and amenities. the room was modern and tastefully furnished, with comfortable beds. We also loved the common areas, such as the kitchen and lounge, where we could enjoy free tea and coffee. it was a fantastic value for money experience.

😊

We loved the hotel's cleanliness, modern facilities, and strategic location near iconic places in town. The staff was helpful in guiding us through the city map and the hotel is situated in the center of the town, just a short walk from the square. With its cozy common kitchen and living areas, our stay felt welcoming and comfortable.

Nothing bad to say.

The hotel is conveniently located right in the heart of the city, making it easy to explore all the main sights, markets, shops, and the beautiful river. The rooms are clean and well-maintained, with basic amenities and comfortable beds. The breakfast provided is quite good, with a selection of fresh breads, croissants, cold meats, cheese, fruits.

No night reception and had to go back and forth to a sister hotel for assistance.

We had an incredible stay at Stay Kooook! the location was perfect, right in the heart of downtown. the staff was friendly and always ready to help. the attention to detail in both the rooms and common spaces was impressive. the room itself was spacious and comfortable, with a cozy atmosphere. the shower was large and all the necessary toiletries were provided. We also loved the rooftop terrace with its stunning views of the city. Stay Kooook exceeded our expectations and we would definitely choose it for our next holiday.

No issues at all, everything was perfect!

The location of the hotel is perfect, situated right in the heart of the historic centre. Guests can enjoy the convenience of being just steps away from the vibrant main square and the bustling Christmas market. The central location also makes it easy to explore the city, with the railway station within walking distance. The rooms are spacious and comfortable, providing a pleasant stay. Additionally, the friendly staff offer a warm welcome and excellent service, ensuring a pleasant experience for guests.

Some guests have mentioned that the lack of plug points in the room was a minor inconvenience.

We had a pleasant stay at Stay Kooook Bern City - Online Check In. The location was excellent, allowing us to easily explore the city. We were impressed with the convenience of the online check-in system, making our arrival smooth and hassle-free. The room was clean and comfortable, providing a cozy atmosphere. we had a great experience at this hotel and would recommend it to others.

We had a fantastic stay at Stay Kooook. the location was perfect for exploring the city, with easy access to parking areas and popular tourist spots. the hotel itself was clean and comfortable, and the room, though small, was spotless. We had a restful night's sleep and enjoyed the welcoming atmosphere. the free coffee and tea in the lounge area was a nice touch, and we even discovered a hidden rooftop terrace which added to the overall ambiance. Stay Kooook was definitely a great value for money option in Bern.

No complaints whatsoever! 😊

Ideal location, helpful staff , comfortable room with great views, ample space, free iron on demand, welcoming receptionist.

Can't think of anything.

As low-budget travelers, we loved Stay Kooook's efficient electronic check-in process via WhatsApp and their website. The building was beautiful and clean, with stylish interior design. The comfortable lounge areas and game room were great, and the kitchen facilities had a variety of tea, coffee, and fruit options. The room was clean and had a cool mini crossbow game on the wall. The rooftop offered a fantastic view. The friendly host, Celine, made us feel welcome and shared interesting information about Stay Kooook.

Felt totally at home, no complaints.

The breakfast was included and there was a vending machine in the lobby. the hotel's location was fantastic, with easy access to many restaurants and tourist attractions. A free transport card was given, which was a helpful bonus for exploring the city.

I woke up with an itchy skin rash the first night. the hotel could use a bit of updating as it looked dated.

The location is perfect - close to the train station and major sights. Staff is super friendly and professional. The decor is funky with prints on the walls and a gorgeous spiral staircase. The rooftop area is a treat. They also provide tea/coffee/milk/fruit and biscuits as a lovely addition.

Felt just like home, nothing to complain about.

Convenient location near the main station and city center. Clean and comfortable room. Spacious lounge with children's area. Kitchen with complimentary tea and coffee. Good value for money.

The location of the hotel, right on a main square in the heart of Bern's old town, was a major advantage. From there, it was a short walk to explore the charming pedestrian streets at night. The room was clean and comfortable, with optimally designed space. the friendly and helpful hosts made our stay enjoyable.

There was no minibar, and the power sockets were inconveniently located.