The hotel was perfectly located, with easy access from the rail station. It was directly across the street from the train station, making it very convenient. The room was spacious and comfortable, with a nice bathroom and plenty of storage. The staff at the front desk were friendly and helpful. The breakfast room was also great, although we only had breakfast there once.

That the room did not have a kettle, which would have been nice to have.

I had a fantastic stay at a hotel conveniently located across from the main rail station. The room was clean, comfortable, and spacious, providing a great place to relax after a day of exploring. The hotel's buffet breakfast was excellent, with the option to dine outdoors. The staff were courteous and professional, ensuring a pleasant experience. Despite the lack of air conditioning during a heatwave, the large fan and open window kept the room comfortable. I will definitely be returning to this hotel on my next trip to Lucerne. I highly recommend Monopol Luzern for its great location, comfortable rooms, and excellent service.

Convenient location with direct access to transportation and nearby attractions. Efficient and friendly staff. Clean and spacious rooms with vintage design. Close to train station, ferry terminals, and old town. Welcoming and helpful staff.

The location of this hotel is amazing! It is right next to the train station and is also in front of the lake and other tourist attractions. It was very easy to find and only took me less than 2 minutes to walk from the train station to the hotel. The staff here were incredibly friendly and helpful. They even gave me transport coupons to use during my stay. The service provided by the staff was exceptional and they were always willing to assist with any questions I had about the area.

Families would definitely enjoy their stay here.

The location of this hotel is unbeatable! Just opposite the main train station and a quick 2-minute walk to the old town and the beautiful bridge. Perfect for train travelers like me. Plus, there are plenty of food options nearby. The room I had was spacious and clean, and I appreciated the fact that it had air conditioning. Another great feature was the elevator, which made it easy to bring my luggage up to the room.

Nothing that I didn't like.

The hotel is in a superb location, just across from the train station and a stone's throw away from the beautiful Old Town and Chapel Bridge. The staff were incredibly friendly and helpful, providing great suggestions for sightseeing and dining. The rooms were spacious and comfortable, with a cozy sitting area and a large, comfortable bed. The breakfast buffet offered a wide range of options, including gluten-free bread upon request.

Honestly, there was nothing to dislike about my stay at this hotel. Every aspect of my experience was positive and enjoyable.

Great location, renovated junior suite with excellent bathroom, welcoming staff, decent AC.

Nothing - all excellent.

We had a fantastic stay here! The location was absolutely perfect, right in the center of everything. It was so convenient being right across the street from the train station. We loved being able to explore the city and visit all the attractions within walking distance. The room was spacious and clean, and the staff were incredibly friendly and helpful. They even provided us with tickets for a tour to Mt Pilatus, which was a great bonus. We felt so comfortable and safe here, and would definitely recommend this place to anyone.

The only downside was that the breakfast could have been improved. But overall, this hotel provided us with an enhanced level of comfort and luxury.

Great location just minutes walk away from the train station and Old Town. Spacious room with nice amenities like a mini bar and coffee machine. Friendly and efficient staff. Quiet surroundings and well-sized bathroom. Good storage space.

We were pleasantly surprised by the central yet quiet location of this hotel. Our large room had modern appointments and a great view. The staff were friendly and helpful in addressing our noise concern. Breakfast was good, though limited. recommended for a city break.

The Hotel Monopol Luzern is conveniently located near the train station and tourist attractions, with a short walk to the old town. The staff is friendly and accommodating, and the breakfast buffet is delicious. The hotel has beautiful exteriors and offers rooms with lovely lake views.

Don't have any issues at all.

Great service at check-in, welcoming staff. Convenient location near lake, boats, bridge, and train station. Clean and cozy room with nice lake view.

The location of the hotel was ideal, right in the heart of the city and next to the train station. The staff were welcoming and helpful, making the check-in process easy. The rooms were spacious, clean, and well-maintained. The hotel had larger rooms compared to others in the area. As vegetarians and vegans, we appreciated the breakfast options and the fact that the staff could accommodate our dietary preferences.

Felt welcome, no complaints.

The location of this hotel is fantastic, as it is very near the train station and right next to the main train station. It is conveniently located for transportation and is close to the train station and ferries. The staff at this hotel were very friendly and helpful. The hotel facilities were excellent, and the room was clean, tidy, and spacious.

Not one thing.

The location of the hotel was fantastic, with easy access to transportation and popular attractions. The staff were friendly and provided excellent service throughout my stay. The room was spacious and clean, providing a comfortable environment for relaxation.

The hotel lacked amenities such as a kettle or tea making facilities in the room, which was inconvenient. The cancellation of my reservation without prior notice caused inconvenience and disappointment, leading to a less enjoyable stay.