The front desk staff, especially George, went above and beyond to make our experience memorable. They provided guidance on seeing the Matterhorn and recommended a fantastic restaurant for dinner. The hotel's sister property with a pool and amenities was a great bonus. The rooms were awesome and the breakfast was delicious.

Felt lucky, nothing was too much trouble.

Had a blast during New Year at this hotel! The staff went above and beyond to make our stay memorable. Loved the upgraded deluxe room and complimentary soft drinks. The hotel's location was perfect, just a short walk from the train station and close to restaurants and shops. Plus, the breakfast choices were amazing!

The WiFi service was a major letdown. It was slow and kept disconnecting, even after multiple attempts to fix it.

I had an incredible stay at this hotel! The location was fantastic, right in the heart of everything. The main shopping street was just a stone's throw away, making it so convenient to explore all that the area had to offer. The staff were absolutely amazing, always going above and beyond to ensure that I had everything I needed. They were friendly, helpful, and made me feel right at home. The room was spacious and comfortable, with all the amenities I could ask for. And the best part? The delicious food served at the restaurant! I couldn't have asked for a better experience.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

Excellent staff, went above and beyond; beautiful room with balcony; delicious breakfast; access to sister property's pool and spa; cozy bar with great service.

Very friendly and helpful reception staff. Provided a kettle upon request. Good location in the center of town. Short walk from the station. Plenty of nearby dining options. Lovely big bath in the upgraded room. Decent breakfast.

Felt like family, no complaints.

I recently stayed at the Monte Rosa Boutique in a charming Zermatt hotel. The staff were incredibly kind and helpful, even arranging a dog sitter for my furry friend. Our suite was spacious and cozy, and we enjoyed the spa facilities at the sister hotel. The bar had a great local Merlot and delicious tartare. Breakfast had a nice selection with high-quality bread. The battery-powered vehicle for transportation was a thoughtful touch.

I strongly recommend this hotel.

The hotel is located right in the center of Zermatt, making it very convenient to explore the village and visit the ski lifts. The cleanliness of the hotel was exceptional, and the staff went above and beyond to ensure a comfortable stay. The breakfast provided was delicious, and the hotel facilities were top-notch.

Could not be improved in any way.

During my Easter holiday, I stayed in a hotel that offered many luxurious amenities such as well-appointed rooms and lavish breakfast options. The hotel was situated in an ideal location - in the heart of the town center and just a short walk to restaurants and shopping outlets. I also appreciated the electric taxi service that was available for transport around the area.

I must say that the prices at this hotel were exorbitant and not proportionate to the value that was offered. the staff seemed to be detached and uninterested in providing personalized service.

I had the best stay ever at this hotel! The front office staff made everything easy and perfect, ensuring a top-notch customer experience. The hotel's location in the center of the city was ideal, right on the main shopping street of Zermatt. The breakfast served was delicious, and the staff members were friendly and helpful.

Nothing not too like.

The suite was huge yet cosy, attentive staff, perfect location for exploring, enjoyed spa facilities, great local Merlot at the bar, nice selection of breakfast.

There was nothing I didn't like.

Flawless hotel, outstanding staff, spacious rooms, warm hospitality, generous service.

Nothing all good.

I had the best stay ever! The staff here are perfect - kind, open to any wishes, and make you feel very much at home. They upgraded my room and even gave me a welcome gift. In the evening, my room was prepared for sleeping with a warm pack in the bed linen. In the afternoon, there was a lovely tea time with sweets and tea/coffee, perfect for unwinding after a day of skiing. The hotel is also centrally located, right on the main shopping street, making it easy to explore the area.

I highly recommend this place to everyone.

We had the best stay ever at a hotel in Zermatt! Upon arrival, our room wasn't ready, but we were greeted by George at the front desk. He went above and beyond to make our stay memorable. He gave us tips on how to see the Matterhorn and recommended a fantastic restaurant for dinner. He even told us where to find late night live music. George truly made our experience phenomenal. The rooms were awesome and the breakfast was delicious. I highly recommend this hotel.

Had a wonderful Christmas stay at this cozy boutique hotel. The staff was ultra friendly and helpful, making our holiday truly special. The room was lovely and comfortable, with a cozy bed that ensured a good night's sleep. The location was perfect, right in the heart of the town center, making it easy to explore and enjoy the charm of the area. One of the highlights was the delicious breakfast spread, which provided a perfect start to our day.

While overall our experience was great, there were a couple of areas for improvement. The service at one of the restaurants was slow on the first night and even worse on the second night.

Flawless hotel with outstandingly kind and helpful staff. Very spacious, classy rooms. One of the best hotel experiences in our lives. Will definitely return!