We had a wonderful Christmas at this hotel. The mountain view from our room was breathtaking. The staff was friendly and helpful, making our stay enjoyable. The breakfast and dinner options were delicious. We also appreciated the convenient location, close to the train station and other attractions in the area. it was a memorable Christmas experience.

The beds were a bit too firm for our liking, which made it a bit uncomfortable to sleep. Additionally, the hotel could have provided more diverse options for meals, as the menu seemed limited.

We loved everything about our stay at this hotel. The location was perfect, with easy access to the First bahn and within walking distance of the village. The staff were incredibly friendly and helpful, always wearing a smile and making us feel at home. The hotel facilities were top-notch, especially the jacuzzi/pool area with its stunning mountain views. And the breakfast buffet was delicious, offering a great variety of options to start our day.

Nothing not to love.

Friendly and helpful staff. Beautiful single room with a balcony and magnificent view. Great breakfast with unlimited cappuccinos. Relaxing lounge area. Small but well-designed spa. Excellent location near the cable car and town center. Attentive and welcoming staff, even to pets. Wonderful customer service. Easy access to transportation and dining options. Picturesque room view. Satisfying meals from the restaurant. Close proximity to popular attractions. Super friendly and helpful staff. Special birthday treatment. Will definitely return.

I had a fantastic stay at this hotel. The staff were incredibly friendly and helpful, going above and beyond to assist with ski passes, information, and transfers. The hotel facilities were top-notch, with a large pool and pleasant spa area. The location was perfect, right next to the cable car to the "First Grindelwald" mountain. Additionally, the breakfast options were fabulous, with a great selection. The cleanliness of the hotel was impeccable, and parking was conveniently located directly in front of the hotel.

Nothing to fault.

During our Christmas stay, we loved the fact that the hotel offered an on-site "Wellness" center with a swimming pool, jacuzzi, steam room, and sauna. It was the perfect way to relax after a long day of exploring the area. Additionally, the hotel's location was key, just slightly above the main street, providing breathtaking views of the mountains from the rooms, lounge. It was truly a treat to enjoy breakfast and dinner on the terrace while admiring the stunning scenery.

One downside was the limited TV channels available in English, with only 1 or 2 options. However, this was somewhat compensated by the comfortable lounge area where we could relax and read.

The staff at this hotel were exceptional, remembering our names and making us feel welcome throughout our stay. The location of the hotel was perfect, with easy access to the cable car to First and close proximity to the train station, supermarket, and restaurants. The rooms were comfortable, clean, and offered beautiful views of the mountains from the balcony. The breakfast provided was delicious and served with a smile.

No improvements needed, everything was satisfactory.

I recently had a wonderful stay at this hotel and I must say, it exceeded my expectations. the prices were incredibly reasonable for what was offered. The attention to detail was evident throughout my stay, from the beautifully decorated rooms to the friendly and helpful staff. The location of the hotel, near the cable car to First, made it incredibly convenient for exploring the stunning mountains. I particularly loved having a room with a balcony and mountain view, it was absolutely breathtaking.

Everything was perfect, no improvement necessary.

We had a fantastic stay during our romantic escape. The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The room was beautiful and had a balcony with a magnificent view. The breakfast was great, with a wide variety of choices and unlimited cappuccinos. The hotel's location was perfect, with easy access to the nearby attractions and the Grindelwald village.

The only downside was that there was some construction happening next to the hotel, which was not very pretty and occasionally noisy. However, this was only temporary and did not significantly affect our overall experience.

We stayed at a hotel in Grindelwald, which was conveniently located next to the Grindelwald First cable car. The hotel was also very close to a supermarket, making it easy to grab any necessities. The staff at the hotel were extremely friendly and helpful, making us feel welcomed during our stay. The room was clean and comfortable, with robes and slippers provided for added convenience. The breakfast buffet was magnificent, offering a wide variety of delicious options to start the day. Additionally, the hotel had a spa and sauna area, perfect for relaxation after a long day of exploring.

The wifi in our room was not reliable, forcing us to go into the hallway to get a decent connection.

Good location, amazing terrace view, close to First station, hotel offers transportation to and from Grindelwald train station, large swimming pool and sauna.

I had a wonderful stay at a charming hotel in the heart of a picturesque mountain town. The views from my balcony were absolutely breathtaking, and I couldn't get enough of the stunning mountain scenery. The hotel was clean and comfortable, and the staff were friendly and accommodating. I especially enjoyed the delicious meals at the restaurant, which offered a variety of tasty options. The wellness center provided a perfect way to relax after a day of exploring. I highly recommend this hotel for a memorable stay in the mountains.

The view from the hotel was absolutely stunning and took my breath away. The staff were also very friendly and helpful throughout my stay. Additionally, the location of the hotel was fantastic, with easy access to the town center and all the key attractions in the area.

There were a couple of negatives during my stay. the wifi in my room was practically nonexistent, and I had to go into the hallway to get any kind of signal.

The hotel's staff provided excellent service, making me feel like a valued guest. The rooms were comfortable and the indoor pool was large and relaxing. The half board option was worth it, with delicious evening meals and reasonably priced wine. The hotel's convenient location and the staff's assistance with printing tickets for mountain railways, gondolas, and cable cars were very helpful. The lunch boxes were good value and allowed for enjoyable picnics by lakes or streams.

All was good.

Loved the breathtaking mountain views from the window and the free upgrade to a room with a balcony was a nice touch. The nearby hiking trails were a great way to spend Thanksgiving day, and the cozy lounge and fireplace made for a relaxing evening.

The Thanksgiving dinner left a lot to be desired. The turkey was dry and overcooked, and the sides were bland.

Helpful staff, enjoyable pool and spa, bigger than expected room, good location near train station and cable cart station, quality breakfast buffet with many choices.