We stayed at Illume for one night because our flight was cancelled due to a typhoon. Despite not being our usual choice, the hotel surprised us with its convenient location near Songsham airport. The rooms, although a bit old-fashioned, were spacious and clean. The staff were incredibly friendly and helpful, making our stay more enjoyable. Additionally, the hotel provided free drinking water, had fast dry cleaning service, free parking, and a convenient store on-site.

Would recommend this hotel.

I recently stayed at Illume Taipei for a few days and had a wonderful experience. The hotel manager upgraded us to one of the new, renovated rooms, which was spacious and had a comfortable bed and nice bathroom. The service provided by the staff was excellent, and the breakfast offered was delicious. The hotel is conveniently located near Taipei Arena and has easy access to MRT stations. There are also plenty of malls, restaurants, and shops within walking distance. I was very satisfied with my stay at Illume Taipei and would definitely stay there again.

I would recommend this hotel.

I had a great value for my money at Illume. The room was spacious and comfortable with a nice view. The location was perfect, surrounded by many restaurants and cafes, and it was easy to get around with the MRT station and bus lines nearby. The staff were incredibly friendly and welcoming, making my stay even more enjoyable.

The breakfast could have been better with more variety and options.

We attended a concert in Taipei Arena and Illume Taipei was the perfect choice due to its convenient location. It's so close to the concert venue, subway station, and plenty of eateries. Our room was clean, neat, and provided a comfortable night's sleep after the long concert. We only stayed for one night, so unfortunately, we didn't have time to explore the neighborhood, but we would definitely stay at Illume Taipei again. I highly recommend this hotel for its great location and comfortable accommodations.

stayed in taipei before, but illume pleasantly surprised me. great facilities and buffet, worth the price. staff were friendly and helpful, apart from one incident. overall, comfortable and met expectations.

Receptionist on 12th floor was pushy.

The staff at Illume Taipei were incredibly welcoming and friendly, making us feel right at home. The overall atmosphere of the hotel was pleasant, and the elevators were like a fun theme park ride. Our room was spacious and the bed, along with the pillows, was extremely comfortable. We appreciated the proper desk with a good chair, as well as the abundance of USB charging points. Despite the slight humming of the AC, the room was relatively quiet, allowing for a peaceful stay. The buffet dinner and breakfast provided were delicious, with a great variety of options.

Felt that the hotel was secure and the staff was always willing to assist, nothing was too much trouble.

Friendly staff, clean hotel, spacious rooms, nice pool, convenient location.

All was good.

The executive floor offers a delicious breakfast with freshly made juices and made-to-order coffee. The happy hour on the executive floor provides a great spread of hot food and open bar. The staff is accommodating and made sure there were no nuts in the food for my child. The pool, although in need of updating, is clean and refreshing. The second floor restaurant offers authentic Chinese food that is worth trying. The location is convenient, with a mall and food court nearby. There is a brewery restaurant next door with great western food and fresh tap beer.

Felt secure and had no complaints.

Amazing service, comfortable beds, nice gym, good price, set up three beds for children.

Can't fault anything about it.

This hotel is conveniently located in a mini shopping center, providing access to cheap groceries, a moderately priced supermarket, and a food court. It is also close to both western and traditional restaurants. The staff is lovely and always eager to help. The breakfast buffet is delicious, and the restaurant offers decently priced meals. The hotel is a great base for exploring the city's scenery spots.

The gym at the hotel is in dire need of new equipment.

I had an amazing stay at this hotel. The location was perfect, with two train stations nearby, making it easy to explore the city. The neighborhood was vibrant and had plenty of great restaurants. The room was clean, comfortable, and had all the necessary amenities. The staff provided excellent service and were very helpful. The breakfast had a wide selection of delicious food. it was a wonderful experience.

We were pleasantly surprised by the spaciousness of the rooms at Illume. The facilities were good, and we especially enjoyed the pool during our stay. our stay was comfortable and enjoyable. We will recommend this hotel.

Great location, close to shopping center and plenty of restaurants. Staff were friendly and eager to help. The breakfast buffet was lovely and had a good variety.

The gym was in dire need of new equipment and the pool area was not well maintained. The rooms had low voltage and tiny bathrooms with inadequate showers.

Stayed during a typhoon, so I didn't have a choice. Big rooms, though a tad old-fashioned. Breakfast was good, but the real winner was being close to the airport. Perfect for an impromptu getaway!

Early restaurant/bar closures due to the typhoon, but who needs dinner or drinks when you're trapped inside during a storm, right?

Spacious, comfortable room. Adjacent to shopping mall with food court and 7-11. Convenient location near Taipei Arena and MRT station. Helpful and friendly staff. Inexpensive taxi rides.