I had an amazing stay at this luxurious hotel in a peaceful and green location. The spacious and clean bedrooms provided enhanced comfort. The hotel staff was friendly and professional, always quick to assist and offer valuable recommendations. The beautiful garden added to the ambiance of the hotel, creating a serene atmosphere. The restaurant served delicious food, and the staff went above and beyond to ensure a pleasant dining experience. the quality of service and the lush surroundings made my stay here truly memorable.

I would highly recommend this hotel to my friends.

We had an amazing time at a beautiful hotel with lush gardens. The rooms were spacious and comfortable, and the bathrooms were pure luxury compared to our previous accommodations. The staff was friendly and welcoming, and the service was generally good. We particularly enjoyed exploring the gardens and seeing local wildlife. The hotel also arranged a fantastic tour for us, which was one of the highlights of our trip. we highly recommend this hotel for a great start to your safari adventure.

As a solo traveler, I loved the warm and friendly staff at Serena. Special shoutouts to Doreen, Jane, Joseph, Salma, Shakir.

Felt like relaxing at home, no complaints.

Peaceful, green, and comfortable. Spacious, clean rooms. Delicious food and friendly staff. Beautiful garden.

Great value for money, the room was spacious, comfortable, and spotlessly clean. The location was peaceful and surrounded by beautiful gardens. The staff at Serena Hotel were incredibly kind, hospitable, and quick to assist with any request.

Hotel breakfast could be improved by offering a wider variety of options.

We had a wonderful stay at this luxurious hotel nestled in lush green surroundings. The location of the hotel in a big, beautiful garden overlooking the lake provided a peaceful and serene atmosphere. The rooms were spacious, comfortable, and impeccably clean. The hotel staff was truly exceptional, providing us with professional and friendly service. They were quick to respond to our requests and went above and beyond to assist us. The on-site restaurant served delicious food, and we especially enjoyed the happy hour. The hotel amenities, such as room service and laundry service, were top-notch. The security guard even took the time to show us around the grounds and educate us about the various plants.

This hotel is highly recommended for families looking for a comfortable and enjoyable stay.

Stunning property! Surprising arrival after tiring journey. Nature's freshness rejuvenating. Cute huts surrounded by picturesque beauty. Living in a painting! Delicious meals and well-equipped rooms. Lovely gardens. Peaceful, green, and comfortable atmosphere. Big, clean, and comfortable bedrooms. Professional yet friendly staff. Quick and helpful assistance. Beautiful garden with vegetable patch. Great value for the price.

The property was surrounded by lush gardens and had a serene ambiance. The rooms were spacious and well-maintained with larger bathrooms. The hotel also offered a variety of activities, including a walk in the nearby forest and bird watching. The main building had a sophisticated atmosphere and the restaurant served delicious meals. We particularly enjoyed the light lunch in the garden, accompanied by homemade fruit juice and local snacks. The staff were friendly and attentive in the restaurant. we highly recommend this hotel for a relaxing and enjoyable stay.

This place is absolutely stunning! Upon arrival, I was blown away by the beauty and serenity of the surroundings. The lush green grounds and the picturesque lake view create a peaceful and tranquil atmosphere. It felt like I was living in a painting!

I highly recommend this hotel to anyone.

The hotel was a peaceful, green, and comfortable haven. The spacious and clean bedrooms were incredibly comfortable. The restaurant served delicious food, and the staff were professional and friendly. The beautiful gardens were a sight to behold.

No negatives from this place.

Friendly staff, clean rooms with great views. Excellent food. Convenient location from Kilimanjaro airport. Good breakfast. The hotel is peaceful and comfortable, with big, clean rooms. The restaurant serves delicious food and the staff is professional and friendly. Beautiful garden.

This hotel was a great oasis during our Tanzania trip. the grounds were beautifully maintained with stunning flowers and wildlife everywhere. Our room was spacious and clean with a comfortable bed. the menu had a lot of options with delicious breakfast and the staff were all friendly and helpful. We especially liked the location by the lake and the option to take a fascinating walk around to enjoy the scenery.

The TV was low definition and the room had no air conditioning. This made the room a bit stuffy at times.

The lodge structure was absolutely gorgeous, with beautiful dining areas and breathtaking lake views. The rooms were spacious, clean, and beautifully decorated. The property itself was like something out of a painting, surrounded by nature and offering a peaceful atmosphere. The staff was friendly and helpful, and our pickup from the airport was seamless. The hotel also provided hot water bottles and a fireplace for the cold nights. I highly recommend this hotel for a wonderful stay in Arusha.

Although the food could have been fresher, it was still good. The distance to the main building from some of the lodges could be a bit of a hindrance.

We had a fantastic stay at this hotel. The staff were incredibly friendly and welcoming, ensuring that we felt right at home. The room was clean and well-maintained, offering a lovely view of the lush green grounds and the beautiful lake. The hotel facilities were excellent, with stunning flowers in the gardens adding to the serene atmosphere. The location was also convenient, with easy access to transportation and the safari parks nearby. The breakfast provided was delicious and the staff went above and beyond to ensure our satisfaction.

Nothing everything was great.

The staff, hospitality, and kindness were exceptional. Delicious meals, beautiful gardens, and comfortable rooms. Perfect for honeymooners.

Not one thing.