Hidden gem in CNX, countryside feel, great coffee, wonderful breakfast, kind staff.

Nothing, all excellent.

The hotel is perfectly located just across the road from the center, offering easy access to all the attractions. The rooms are spacious and clean, with a highlight being the well-maintained bathrooms. The staff is extremely kind and always ready to assist. The breakfast is delicious, with a wide variety of options including fresh fruits and traditional roti. Guests can also enjoy the beautiful garden and refreshing pool area.

It would have been nice to have alcoholic drinks available at the pool bar.

This boutique hotel offers a luxury experience with local flavor. The heated mineral pool and garden are perfect for kids. The staff is amazing and helpful, even driving guests to the hospital. Free airport shuttle and delicious food make this a great choice for a holiday.

The hotel's location is perfect, just a short walk from the old city and the night market. The rooms are spacious and the property is well-maintained. The staff go above and beyond to provide excellent service, and the breakfast buffet offers a wide variety of options. The pool is heated, which is a nice touch, and the garden adds to the overall relaxing atmosphere. a great hotel experience.

The reception staff could improve their hospitality and be more proactive in providing information.

For the value we got, our stay at Smile Lanna was a steal. The room was spacious, cosy, and beautifully designed. The location was perfect, just a short walk to the old city center. The staff went above and beyond to make our stay comfortable and memorable.

When it comes to breakfast choices, they could have had a bit more variety.

The complementary coffee vouchers and fresh fruits were a nice touch during our Christmas stay. the location was ideal, with easy access to the night market. the room had a lovely balcony to relax on and the TV had international channels.

The semi-submerged sun loungers around the pool were uncomfortable, and there was no alternative seating available. the hotel was located on a busy street, which made crossing the road dangerous.

smile lanna exceeded expectations - staff incredibly helpful, rooms beautiful, breakfast varied, pool relaxing oasis after exploring city. will definitely return if back in chiang mai.

This hotel is a hidden gem! the staff are incredibly attentive and always smiling, catering to even our most luxurious needs. the outdoor swimming pool and sun loungers are perfect for a day of relaxation and the restaurant offers delicious meals with beautiful presentation. the private facilities in the room were exclusive and incredibly convenient. the garden area is lush and serene, creating a serene atmosphere. the location provides easy access to popular attractions, while still maintaining a peaceful and secluded ambiance.

While we did not encounter any major issues, we did find that the outdoor dining area could have benefited from additional lighting. This small issue did not detract from our positive experience at the hotel, and we would definitely return for another luxurious stay.

During my recent stay at Smile Lanna, I was amazed by the beautiful grounds and the perfect blend of tranquility and proximity to the city center. The staff were incredibly friendly, and the breakfast was excellent. Our room was absolutely perfect, and the highlight was definitely the stunning bathroom.

In terms of drawbacks, the hotel does not serve alcohol. However, this wasn't an issue for us as there are several bars within walking distance.