The breakfast had a great variety of food options, and the staff were welcoming and attentive to our needs. the hotel's location was close to main roads, making it convenient for transportation.

The hotel was located far from tourist sites and city center, which could be inconvenient for those wanting to explore popular attractions. Another drawback was the slow service at the restaurant in the evenings.

Located in the west of Istanbul, near Mall of Istanbul and industrial area. Far from city center, transportation required. Professional staff, good value for money. Receptionist with excellent German language skills. Clean and spacious rooms, parking available. Great variety of food for breakfast. Modern facilities including swimming pool, hamam, and sauna. Close to major shopping malls.

This hotel was an absolute luxurious stay with exclusive amenities that catered to our needs. the Spa & wellness centre with its big hamam and sauna area were relaxing and rejuvenating. the indoor swimming pool was clean and inviting, perfect for a refreshing dip. the room advantages were exceptional with private facilities that added to our comfort. the breakfast buffet had ample choices and the staff were genuinely caring. the location advantages were great, with major shopping malls just a short taxi ride away.

the internet connection could be a little slow when connecting several devices, but the staff was helpful in resolving the issue.

This hotel had a convenient location near main roads and a nice restaurant next door. the breakfast had some local customs that were interesting to try out.

Our romantic escape was ruined by the unfriendly and unhelpful staff. They charged my credit card on arrival, which led to my details being stolen and used hundreds of kilometers away.

The hotel is conveniently located near main roads, making it easy to access different parts of the city. The adjacent restaurant receives positive reviews and offers a pleasant dining experience. The rooms are clean and comfortable, providing a relaxing stay for guests. Additionally, the hotel boasts facilities like a swimming pool, hamam, and sauna, ensuring that guests have access to various amenities during their stay.

The staff could improve their friendliness and professionalism.

My recent stay at Serenity Comfort was fantastic! The hotel is new, modern, and very clean. The facilities, including the swimming pool, hamam, and sauna, were top-notch. The staff, especially Gonca at the reception, were genuinely caring and helpful. The breakfast had plenty of choices and the hotel is conveniently located near major shopping malls. I highly recommend this hotel for a comfortable and enjoyable stay.

Spacious, comfortable, clean room. Great breakfast with vegan options. Friendly and helpful staff. Modern facilities with swimming pool and sauna. Close to shopping malls.

Nothing all good.