Great business center and efficient staff. Excellent reception team and cleaning staff on the 17th floor. Ideal location with stunning views of the Burj Khalifa skyline. Delicious breakfast and spacious, clean rooms. Friendly and helpful staff.

Felt like visiting family, no complaints whatsoever.

Spacious and comfy room. Convenient connection to the mall and metro. Friendly and helpful staff. Nice pool area. Delicious Arabic room service breakfast.

Nothing, everything was great.

Conveniently connected to a major mall with great shopping, dining, and entertainment options. Staff is friendly and attentive, going above and beyond to make guests feel welcome. Rooms are comfortable and well-maintained, with in-room dining available 24/7. Fitness facilities and pool are nice perks. Valet parking is hassle-free and easy.

As a business traveler, I loved the excellent service from the in-room dining employee, Tony, who made my stay very comfortable. The location was convenient for accessing Emirates Mall and the metro. The food and service were excellent, with friendly staff.

Felt very comfortable, no complaints.

I recently stayed at this hotel and was extremely impressed. the location is perfect, right in the heart of the mall and next to Mall of the Emirates. It made it so convenient for me to access all the major sights I wanted to visit. Secondly, the staff were exceptional, providing top-notch service and attention to detail. The rooms were cleaned everyday and the beds were incredibly comfortable, ensuring a good night's sleep. Lastly, the view from the room was absolutely stunning, a real treat to wake up to every morning. Additionally, having access to the executive lounge and breakfast included made my stay even more enjoyable.

Everything was just perfect.

I recently stayed at Sheraton in Dubai for a few days and had a wonderful experience. The staff were friendly and helpful, and the hotel's location connected to the mall of Emirates was perfect. The room was clean, comfortable, and quiet, and I loved the personalized welcome message on the plasma screen. The rooftop pools offered stunning views, and the hotel had easy access to the metro station and taxi cars exit. it was a great stay and I would love to come again.

I can recommend this hotel.

We had a fantastic stay at this hotel connected to a shopping mall. The location was ideal as we could easily access the Mall of Emirates directly from the hotel, making shopping and dining a breeze. The cleanliness of the hotel was impeccable, with well-maintained and luxurious rooms that provided a comfortable stay. Another highlight was the staff, who were friendly and always had a smile on their faces. We'd like to commend Azharzul from the Club lounge and Tony from in-room dining for their exceptional service. The hotel facilities were top-notch, and we especially appreciated the concierge's attention to our needs before entering a taxi.

Nothing to dislike.

I had an absolutely amazing stay at Sheraton Mall Of The Emirates Hotel. The staff went above and beyond to accommodate my needs and make me feel welcome. The location was perfect and the room was comfortable and luxurious. I especially appreciated the outstanding service from the front desk, particularly Ramadan, who greeted me with professionalism and made my mornings memorable. I highly recommend this hotel.

The room service was good and the staff was friendly and welcoming. The hotel's location was convenient as it was connected to the metro and a shopping mall. I also enjoyed the quality of the swimming pools and other facilities.

The hotel was overpriced for the service provided. The room was only cleaned once during my stay and I had to request it through a phone call.

The comfort of our bed at Sheraton was absolutely amazing. We had a great night's sleep and woke up feeling refreshed and ready to explore Dubai. We were also thrilled to be directly connected to the Mall of Emirates, making it super convenient for shopping and dining. I highly recommend this hotel for its comfortable accommodations and convenient location for a pleasant stay in Dubai.

We were pleasantly surprised when we arrived at the hotel, as they were able to accommodate our early check-in request with no hesitation. The location was convenient for our shopping needs with the mall directly accessible. we would recommend staying here.

Enjoyed the delicious breakfast and the stunning views from the rooftop restaurant. Loved the convenience of having the mall nearby and the friendly staff made my stay even better. Plus, I received a complimentary gift upon check-in and was pleasantly surprised with a complimentary upgrade.

The room was outdated and not up to par with my expectations. the room service staff member who took my order was not friendly and seemed bothered by my call.

The hotel is in a prime location connected directly to a popular mall, which features the impressive Ski Dubai attraction. Guests can conveniently visit the mall and its many dining options. The rooms are comfortable and well-maintained, with clean bathrooms and good service. The hotel also boasts some great facilities that guests can enjoy such as a gym and spa.

The hotel has some difficulty with traffic flow during peak hours.

What a fantastic hotel! The staff were so friendly and the service was exceptional. The hotel was extremely clean and safe, with a great location near a massive shopping center and the Metro. There were two food courts, a ski center, and a variety of restaurants to cater to all tastes. The sales manager, Shiromi Dayananda, went above and beyond to assist us during our stay. Highly recommended!

The only downside was that the food in the executive lounge was a little repetitive, but this is a minor issue. Can recommend this hotel.

My recent stay at Sheraton was absolutely wonderful. The location within the mall was a dream come true - I could shop, watch a late night movie, and indulge in delicious food all within walking distance. The view from my room was stunning and the facilities were top-notch. Despite a small issue with the towels, the overall cleanliness was impressive. The staff, especially Julia and the hotel manager, went above and beyond to ensure my stay was perfect. The service was excellent and I even received a generous extension on my check-out time. I highly recommend this hotel and can't wait to return to Dubai for another fantastic experience.