Great pool, friendly staff, delicious breakfast, convenient location.

All was good.

best western nailed it - friendly staff, comfortable bed, and breakfast in the room. Great location outside the city for easy access. Forgot about the pool, but a nice surprise if we had remembered our swimwear!

Noisy road outside.

The pool at the hotel was a great addition to our stay. We enjoyed taking a dip and relaxing after a long day exploring the city. The water was clean and the pool area was well-maintained. It was a refreshing and enjoyable experience for us. I would highly recommend this hotel for its excellent pool facilities.

Friendly staff. Comfortable four poster bed. Convenient location with bus stop outside. Lovely breakfast. Nice pool option. 🌟

The hotel offers great value for money with its affordable prices and attention to detail. The location is ideal, situated in a residential area just a short walk from the city centre. The staff are friendly and provide excellent service, ensuring a pleasant stay for guests. The rooms are comfortable with large bathrooms and cozy fourposter beds. Additionally, the included breakfast served on hot plates adds to the overall enjoyable experience.

All was just fine, nothing to complain about.

The hotel is conveniently located on a bus route, with frequent buses, making it easy to explore the city. It is also within walking distance of the city center, with a wonderful Italian restaurant nearby. The rooms are comfortable and clean, with spacious bathrooms. The staff provides excellent service, ensuring a pleasant stay. The breakfast is delicious and there is a great pool, gym, and steam room for guests to enjoy.

The hotel lacks free Wi-Fi.

We had a fantastic family weekend at the Best Western Kilima Hotel. The staff were friendly and accommodating, allowing us to bring our own cake for a birthday celebration. The pool was perfect for our group, and the meals were great. Despite being a bit out of the city center, there were buses and taxis available, making it convenient to get around. I would highly recommend this hotel for a family getaway.

Great staff, pool and location. Loved having a separate living room. Breakfast was delicious. Lost bank card found and returned. Highly recommended!

The staff here were really friendly and helpful, making our stay even more enjoyable. Our room was spotless and comfortable, and had everything we needed. The location was convenient, with a short walk into the center of town. We also loved having the pool and steam room on site, which we used every morning.

The only thing that could be improved is the distance from the hotel to the town, as it was a little further than we expected.

The pool facilities were a disappointment, as there were none available for guests to use. The changing rooms were also restricted to members only, which was inconvenient. Additionally, the pool area was not heated properly, making it less enjoyable.

The staff at the hotel were amazing. They were welcoming, helpful, and always had a cheerful attitude.

The value for money at Best Western was excellent, with a comfortable room and great facilities. The location was convenient, just a short walk from the main shopping center, and the staff were friendly and helpful.

The only thing that could have improved the breakfast selection was offering a wider variety of mini toiletries.

I recently stayed at Best Western in York for a weekend getaway. The hotel staff were incredibly friendly and went above and beyond to ensure a pleasant stay. The room was spacious, clean, and comfortable, with amenities like a hair dryer, fan, iron. The breakfast served by the friendly staff was delicious and offered great value for money. The hotel's convenient location made it easy to explore the city center, train station, and racecourse. The Victorian public spaces and the cozy restaurant and bar added to the hotel's charm. The highlight for me was the pool and fitness suite, perfect for relaxation and exercise. I had a fantastic experience and will definitely be returning.

Would be happy to recommend this hotel.

our recent stay in york was fantastic. best western went above and beyond with their helpful and friendly staff, spacious room, and delicious breakfast. the location was perfect for exploring the area, and the pool was a great added bonus. we'll definitely be back.

Walk-in shower would have been helpful.

The value for money at this hotel was excellent, considering the clean and cosy room with a comfortable four poster bed. The location was ideal, just a 15-minute walk from the town centre. The staff were super friendly, always smiling and went above and beyond to make our stay pleasant.

The menu for breakfast could be improved by adding tablecloths, which would make a huge difference to the overall dining experience.

Our recent Christmas stay exceeded my expectations in many ways. First, the hotel was conveniently located near the attractions we wanted to see and the bus stop was just a minute away. Second, the staff was extremely welcoming and friendly, helping us with whatever we needed. Third, the pool was simply amazing and great for relaxing after a long day of sightseeing. Finally, the breakfast was tailored to our tastes and offered a diverse selection of options.

While our stay was enjoyable overall, there were a few minor issues that could have been improved. the room was a bit too warm for my taste and the window couldn't stay open without being propped open.