Charming historic hotel with attentive staff

Despite some maintenance issues and inconsistent room quality, the wonderful staff and the rich history of the 500-year-old building made the stay memorable. the grounds were lovely, and the staff went out of their way to accommodate guests' needs, creating a warm and welcoming atmosphere. improvements could be made in terms of room maintenance and breakfast timing for business travellers.

Staff guided me to my destination on my first visit, remembering the kindness. Perfect spot with Wi-Fi, free parking, 24-hr services, bar, restaurant, pool. I keep coming for romantic getaways, no regrets here.

The room felt cozy and welcoming, loved the view of the lake from the double room. As a light sleeper, the comfortable bed and peaceful ambiance were just what I needed. Cons: the lack of available wine glasses at the restaurant was a bit of a hassle for me.

Featuring a lake view in my room was like waking up to a postcard every morning. It felt like having my own little paradise away from the hustle and bustle of the city. the tranquility and beauty were truly unparalleled.

Room temperature control issues.

Impeccable service, spacious and clean rooms with comfortable amenities, and a delicious breakfast. Botleigh Grange Hotel - Pool & Spa Under Renovation sets a high standard for hospitality and comfort.

Elevator inoperable, minor maintenance issues. No complaints.

Family-friendly amenities, spacious rooms, comfortable beds, welcoming staff, beautiful decor, lovely grounds.

Felt really good, no complaints.

Stayed overnight in a beautiful 500-year-old historic building, currently being refurbished but still charming. the staff were incredibly attentive and helpful, with large and comfortable rooms. the location was ideal for ferry terminals, making it a great stopover. Can't wait to see the completed renovations!

Minor improvements needed like better communication about lift availability and maintenance issues. Some inconveniences like power cuts and missing items at breakfast could be easily addressed.

We arrived at Botleigh Grange Hotel - Pool & Spa Under Renovation and were given a massive, clean but slightly dated room. the hotel has recently been taken over and is expected to be amazing once completed. the staff at the hotel were really helpful and polite, especially the dining room staff in the morning. the parking facility was good, and we discovered that we could have left our car there for an extra charge, which would have been convenient for our cruise. once everything is up and running, I believe the staff will work together as a team to create a pleasant atmosphere.

Absolutely nothing to say about dislikes. 😊

Nestled in picturesque grounds, the hotel offers a tranquil escape in a serene setting. the rooms boast new TV's and beautifully refurbished decor. the staff cater attentively to guests, ensuring a comfortable stay.

Limited dining options during the soft opening.

I recently stayed at Botleigh Grange Hotel for one night while visiting Southampton. The staff were incredibly helpful and friendly, making my stay enjoyable from start to finish. The room was spacious and comfortable, exceeding my expectations. Despite the hotel's dated appearance, it added to its character and charm, which my American friends loved. The breakfast was outstanding, far surpassing my experiences at other hotels. Most importantly, my wife was very happy with our stay.

Strongly recommend this hotel.

Lovely historic building with spacious rooms and friendly staff. Recently renovated and clean throughout. Beautiful grounds with ponds and old trees. Great location near good pubs.

recently renovated, high standard, personal service, cleanliness, sumptuous surroundings, delicious breakfast

overpriced charge for dog