Refurbished building with friendly staff, welcome glass of wine on arrival, and tasty breakfast. Convenient location near sites and shopping, and easy to reach from Waterloo Station. Clean rooms and comfortable beds.

The location of the hotel is absolutely stunning, with panoramic views of the Thames from the restaurant and a conservatory that overlooks the river. The rooms are spacious and offer beautiful views as well. The staff at the hotel are friendly and always go above and beyond to make guests feel welcome. The breakfast is excellent, offering a variety of options to choose from. the hotel provides a comfortable and enjoyable stay.

Some guests mentioned that the staff could be more experienced, which may affect the level of service provided.

We had a very relaxing and enjoyable stay at Mitre Hotel. The location was superb, right by the bridge over the Thames and a 5-minute walk to Hampton Court. The beautiful surroundings added to the overall experience. The amenities and facilities were great, and the staff were very helpful and friendly. The room and the hotel, in general, were very clean. I would definitely recommend this hotel for a pleasant stay.

The location of the hotel is absolutely stunning. It is right on the river, providing breathtaking views. Additionally, it is directly across the road from the Palace, allowing easy access to this historic landmark. The room I stayed in was cozy and comfortable, with complimentary water and cookies as a nice touch. The staff were friendly and helpful, providing excellent service throughout my stay.

The slow service in the restaurant and bar areas. The staff seemed understaffed, resulting in long waits for drinks and meals.

The location is fantastic, right across the road from Hampton Court and with a lovely riverside restaurant. Perfect for a gentle stroll back to the hotel after a long day. The beds are extremely comfortable and the rooms are a good size.

Felt well taken care of, no complaints at all.

Beautiful location by Thames, spacious rooms, helpful staff, delicious food.

Nothing all good.

Spacious, well-decorated room. Convenient location by Hampton Court Palace and River Thames. Warm welcome and helpful staff. Charming, British ambiance.

Everything was fantastic.

Upgraded to suite for free, stunning and comfortable with everything needed. Pleasant staff, lovely view. Anniversary surprise. Good location near Hampton Court Palace, terrace with river view. Great food, both breakfast and dinner. Super king size bed, comfy sleep. Light and airy room with sash windows. Nice gastro pub nearby. 5 min walk from train station. Friendly staff, good breakfast selection. Beautiful view, spacious bedroom.

Spacious, clean, attentive staff, great location, comfortable bed, good food.

Nothing, all great.

Tastefully refurbished. Friendly staff and welcome wine. Delicious breakfast with good selection. Amazing parking attendant. Fun, quirky room with big bath and complimentary toiletries. Helpful and responsive staff. Perfect location for exploring. Lovely, perfect room with welcoming staff.

Comfortable bed, spacious room. Good breakfast. Efficient restaurant and reception staff. Great location near Hampton Court.

Can honestly say there wasn't anything not to like.

Had an amazing time during Christmas! The hotel staff was so friendly and welcoming. Loved the spacious and clean room! The view of the river was breathtaking. Two complementary facts that I enjoyed were the free car park and the breakfast - delicious and fulfilling. The location was perfect for us as it was just across the street from the castle and garden we wanted to visit. We also loved the fact that we could easily take a train to central London.

The location of this hotel was ideal for my visit to Hampton Court Palace. The hotel provided luxurious amenities and the staff were accommodating, friendly and approachable. The room was spacious and the bed was comfortable. I enjoyed the delicious meals in the restaurant with a great view of the river.

During breakfast I found it confusing as to what I could order from the menu. The breakfast quality was excellent but the confusion prevented me from fully enjoying it.