The hotel's location is superb, situated in the heart of the walled city with shops, bars, restaurants and many historic sites within easy walking distance. The rooms were clean and spacious, with comfortable beds and well-designed bathrooms. The staff were attentive and friendly, always willing to assist with any requests. The breakfast buffet was extensive and offered a good range of options to suit every taste.

We did encounter some challenges with the dining room. The service was a little slow and some items on the menu were not available.

Great location within city walls, handy for sights, shops, food, and theatre. Staff very helpful, breakfast and evening meal very tasty, housekeeping attentive. Comfortable bedroom with good views.

fantastic location, spacious room with comfy beds, friendly and helpful staff, exceeded expectations compared to previous stays. maldron did a great job.

Parking garage needs improvement.

We had a lovely weekend at this hotel with excellent service. The breakfast was delicious and the room was clean with a comfortable bed. The staff went out of their way to make us feel welcome and provided prompt service. I recommend this hotel for a pleasant stay.

We had a fantastic stay here! The location is perfect, right beside the famous Derry walls. It's so convenient to be in the center of town for shopping and exploring. The room was clean, comfortable, and well-equipped. We loved having all the amenities like ironing facilities, heating, and air conditioning. The staff were incredibly friendly and went above and beyond to make our stay special. They even arranged beautiful flowers for my mum's room. The breakfast was delicious, and we also enjoyed the bar food menu and the Sunday carvery. The service here is top-notch, and we can't wait to come back.

Highly recommended for families looking for a luxurious and comfortable stay.

We had a wonderful stay at a hotel conveniently located near the main bus station, right on the city walls. The rooms were spacious, bright, and spotlessly clean. The staff was extremely pleasant and helpful, making us feel welcome and comfortable throughout our stay. The breakfast was excellent, offering a wide variety of delicious options. The hotel is within walking distance of numerous historical sites, making it the perfect base for exploring the city.

The parking situation was a bit limited, but there are nearby parking options available.

Spacious rooms, friendly staff, great location, delicious food, breathtaking views.

Nothing it was perfect.

Convenient location, lovely view, superb breakfast, friendly staff, good restaurant food.

Hard to think of anything.

The hotel had a convenient undercover car park, which was a big plus. the bar at the hotel offered traditional Irish music, creating a great atmosphere. the rooms were comfortable and warm, ensuring a cozy stay. the breakfast provided was comprehensive, with Nellie taking good care of us.

Their attitude made us feel like an inconvenience rather than valued guests. It would be beneficial for the hotel to invest in staff training to improve overall customer service.

Great central location, just a short walk to the main attractions and restaurants. the rooms were clean and spacious, providing a comfortable stay. the breakfast spread was amazing, offering a wide variety of delicious options to start the day.

The service at the restaurant was slow and disappointing. We had to wait a long time for our food to arrive, and when it did, the quality was not up to par.

We absolutely loved our stay at this hotel. The location was perfect, right in the center of town with easy access to shops, bars, and restaurants. The staff were incredibly helpful and friendly, making us feel welcome from the moment we arrived. The room was spacious and comfortable, with a lovely view of the city. The bed was so comfortable, we had a great night's sleep every night. The shower was fantastic, with plenty of hot water. We also appreciated the amenities in the room, especially the tea and coffee facilities. The breakfast in the mornings was delicious, with a wide variety of options to choose from. We couldn't have asked for a better start to the day.

The limited parking spaces, but we were lucky enough to find a spot. we had a fantastic stay and would highly recommend this hotel to families.

I recently stayed at this place and had an amazing experience. The location was perfect for exploring the town and going on great walks of the area. This hotel is right in the centre of town with shops and dining options within walking distance. The service was top-notch with staff who were helpful and lovely. The room was well-equipped with a TV, ironing facilities, heating, and air conditioning, to tea and coffee facilities. The hotel also offered dining options from restaurant to bar/lounge area and even packed lunches, catering to all my needs. The staff, from the receptionists to the manager, were always there to help in the same lovely manner.

I highly recommend this place to anyone looking for a luxurious experience during their stay.

During my Christmas stay, we were pleasantly surprised by the complementary mini bar and in-room Christmas decorations. the hotel's location was perfect for exploring the city center and the riverfront. the staff was friendly and accommodating, making our stay more enjoyable.

The noise level from other guests made it difficult to sleep, especially during the late nights. the breakfast buffet was lacking in variety and freshness.