We loved the location of this hotel, as it was right on the beautiful Gylly beach and close to the seafront. The service here was exceptional, with attentive and welcoming staff who went above and beyond to make our stay enjoyable. The room amenities were top-notch, including ironing facilities, a comfortable sitting area, and a well-equipped kitchenette. We also enjoyed the delicious meals at the dining restaurant, as well as the packed lunches they provided for our day trips. The highlight of our stay was definitely the leisure spa and wellness center, where we indulged in rejuvenating massages and relaxed in the sauna and jacuzzi. The heated swimming pool and sun terrace were perfect for unwinding after a day of exploring.

Even though this place was quite lovely, we did find it to be a bit pricey for what we got. However, we would still highly recommend it to our friends due to the excellent service and luxurious amenities provided.

The breakfast at Merchants Manor Spa was delicious, with a good selection of buffet and cooked dishes. The bed in our room was comfortable, ensuring a good night's sleep. We also had the opportunity to relax in the large and comfortable lounges. I would recommend this hotel for a pleasant stay.

The breakfast food was delicious, providing a great start to the day. the location was perfect, just a short walk to the town center and beautiful beaches.

There were some maintenance problems in our room, such as loose fixtures and scuffed walls, which took away from the overall experience.

Lovely decor, friendly staff, convenient gym, enjoyable lounge food, cozy seating areas, great location.

All was perfect.

The hotel is conveniently located near the beach, allowing for easy access to the seaside. The rooms have stunning views of the ocean, and the staff are friendly and approachable. The breakfast is cooked to order and the restaurant offers delicious meals sourced from local produce. The spa facilities, including the pool and hydro pool, provide a relaxing experience. Additionally, the hotel offers the option of staying in a luxurious apartment with a terrace and hot tub, perfect for a romantic celebration.

The cleanliness of the hotel leaves much to be desired.

We had a fantastic stay at this hotel. The location was perfect, close enough to the beach for a morning swim and the garden was a peaceful spot to relax. Our room was spacious and the bathroom was clean. The service was top-notch, with attentive and fun staff. The breakfast was superb, with a great choice of options. Plus, the view from our room was stunning, overlooking the sea. The facilities, like the spa and pool area, added to our enjoyable experience.

The location of this hotel near the beach is perfect for enjoying a relaxing getaway. I loved sitting in the garden area where people can sip on their drinks and soak up the sun. The service here is top-notch, with room service and housekeeping ensuring a comfortable and hassle-free stay. The room amenities, including a mini-bar and sitting area, add an extra touch of luxury. The staff is lovely, always welcoming and willing to assist in any way they can.

Families will find this hotel to be a great choice for their vacation.

The hotel's commitment to the environment really impressed me, especially with their use of local produce for the delicious breakfast. The room was tastefully decorated and had a stunning view of the sea and gardens. The staff were genuinely friendly and added so much to the quality of my stay. The complimentary toiletries were replenished daily and the bed was amazingly comfortable. The hotel's facilities, including the pool and library, were excellent and made my stay even more enjoyable. The location was also great, close enough to the beach for easy access.

Everything was spot on.

had a fantastic time at a chic and welcoming hotel in Falmouth. The staff were friendly and helpful, especially Sophie at reception. The room was spacious and comfortable, and the breakfasts were delicious, using local produce. Highly recommend staying here for a relaxing getaway.

lack of tea and coffee making facilities

The hotel had well-furnished and comfortable rooms with a nice swimming pool and a well-equipped gym. It was located in close proximity to the harbor and shops, making it an ideal base for exploring the city. the staff provided excellent service and were always helpful.

Communication with reception was only possible through WhatsApp, which was not very practical. the hotel tried to charge for services that were not ordered, which made check-out process stressful.

I had a great stay at this lovely hotel! The location was perfect, nestled in a hidden garden close enough to the beach. The room was spacious and had all the amenities I needed, including a cozy sitting area and a dining table. The staff was incredibly friendly and welcoming, making me feel right at home. The spa facilities were top-notch, with an indoor swimming pool, jacuzzi, and a beautiful sun terrace where I could relax and soak up the sun. this place provided a luxurious and comfortable experience that I truly enjoyed.

I would definitely recommend this hotel to my friends.

The hotel is located near the beautiful "Gylly" beach and offers a hidden garden where guests can relax and enjoy drinks. The rooms are comfortable and the breakfast is delicious. Some guests mentioned enjoying the view from their room, while others appreciated the facilities such as the pool area.

Some guests reported issues with cleanliness, such as finding debris in their rooms and uncleaned areas in the pool.

During our stay, we were impressed by the hotel's excellent location near the beach, allowing us to enjoy leisurely walks along the shore. We also loved the hidden garden, a peaceful oasis where we could relax and unwind after a day of exploring. The restaurant area had a charming ambiance, and the attentive staff made us feel welcome. Our room was clean and comfortable, providing a pleasant retreat after a busy day. the delicious breakfast options gave us a great start to the day.

We did encounter a minor inconvenience with the communal coffee machine frequently needing to be emptied, causing a slight delay in enjoying our morning cuppa.